This hotel is too strict on their policy. I hope they can review and make changes soon. I can see that the hotel was not busy. However, every time I came, they were always too strict with the check in time. Seriously, if you do have rooms available, why make it so hard for guest to enter their room before 12pm. Do the calculation, you got nothing to loose!! You could only get a good return by allowing guest to check in early. They will be happy to choose to stay again in the future. However, if you keep being too strict like now, I honestly will choose other hotels eventually. Also, please fix the water quality. The water in the bathroom was smell bad and murky. Something wrong with it.