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Reviews of Hotel Heritage House

3 out of 5
Hotel Heritage House
583 Hotel Heritage House, Anchalvanshi Colony, Jaisalmer 345001, Jaisalmer, RAJASHTHAN

Reviews

10

Exceptional

Rating 10 - Excellent. 7 out of 7 reviews" "
Rating 8 - Good. 0 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Pretty, SKOKIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff beautiful palace turned hotel
Stayed 1 night in Sep 2023
Response from Dawood on 19 Oct 2023
Dear Guest Greetings from Hotel Heritage House, Jaisalmer. Thank you for taking the time to write such extensive and positive comments on Hotel.com Your appreciation about the Hotel, Rooms, staff attitude and your overall experience is very encouraging and a great source of motivation for all of us. It is always gratifying to receive such wonderful comments. I have shared your feedback with the entire team and we are delighted to know you have enjoyed your stay. It is our endeavor to make each experience personalized and attention to individual detail is a Hotel Heritage House hallmark. We look forward to you visiting us again.

10/10 Excellent

Gaganjit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved this place and enjoyed the stay and the hospitality of the hosts. The rooms are exceptional and really well appointed, the haveli is unique and such a warm experience. Everyone working at the place was exceptionally customer focused and looked after all our needs. They arranged all the local visits for us and the service was out of this world. They were busy as the place was sold out, but it still felt like we were the only ones there.
Response from Dawood on 4 Jan 2023
Dear Guest Greetings from Hotel Heritage House, Jaisalmer. Thank you for taking the time to write such extensive and positive comments on Hotel.com Your appreciation about the Hotel, Rooms, staff attitude and your overall experience is very encouraging and a great source of motivation for all of us. It is always gratifying to receive such wonderful comments. I have shared your feedback with the entire team and we are delighted to know you have enjoyed your stay. It is our endeavor to make each experience personalized and attention to individual detail is a Hotel Heritage House hallmark. We look forward to you visiting us again.

10/10 Excellent

Pankaj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heritage House is a hotel like none other
It was truly an amazing experience staying at Hotel Heritage House. The staff and the owner were extremely hospitable. The hotel serves great food. The cleanliness is truly top class. The hotel is built in old signature Jaisalmer haveli style but is a new property. So, there is an old world charm and yet the facility is so contemporary. The best part is that the hotel is flexible in accomodating your requests for breakfasts, should you feel bored with menu. Breakfast is included in the tariff. The hotel connects you with other service providers like bike, parasailing, quad biking or jeep safari companies without charging you for it. The hotel is situated very close to Gadesar lake, Jaisalmer fort, Patwon ki haveli, Nathmal ki haveli etc and yet not in the middle of noisy part of the city. So, if you need your privacy and accessibility, this hotel is the place to be in. All in all, I'm completely nostalgic about the place and its staff.
Stayed 3 nights in Oct 2021
Response from Dil on 18 Oct 2021
Dear Guest Greetings from Hotel Heritage House, Jaisalmer. Thank you for taking the time to write such extensive and positive comments on Hotel.com Your appreciation about the Hotel, Rooms, staff attitude and your overall experience is very encouraging and a great source of motivation for all of us. It is always gratifying to receive such wonderful comments. I have shared your feedback with the entire team and we are delighted to know you have enjoyed your stay. It is our endeavor to make each experience personalized and attention to individual detail is a Hotel Heritage House hallmark. We look forward to you visiting us again.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
An amazing experience in a fantastic value/hotel.any minor hiccups are handled professionally and respectfully by a team of extremely courteous and polite hospitality professionals.you would do well to experience the charm of this fabulous value..
Stayed 1 night in Sep 2019
Response from Dil Khan on 1 Oct 2019
Dear Guest, Greetings from "Hotel Heritage House", Jaisalmer. Thank you for sharing this fabulous review with us. We are happy to know that you enjoyed your stay and appreciated the excellent service that we provide to our guest. We look forward to welcoming you back in the future. Best & Regards, Team : "Hotel Heritage House"

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel con encanto - Charming hotel
Que agradable estancia .... demasiado corta, tan solo una noche, nos habríamos quedado más tiempo! Nos encantó el hotel desde el momento del checkin, nos recibieron con collares de flores, muy amables todo el tiempo todo el personal. La habitación muy cómoda y grande, y también el baño... fabuloso! Nos ofrecieron un chai , té típico indio, antes de salir de excursión, y luego por la noche tomamos algo en el restaurante de la terraza en un ambiente muy agradable . Todo buenísimo ! El desayuno fue en la misma terraza, un lugar relajante para empezar el día con energía. Nos habríamos quedado más días disfrutando de la hospitalidad del hotel y de la bonita ciudad de Jaisalmer . No os los perdáis si viajáis a Rajasthan!! 🙏🙏
Stayed 1 night in Sep 2019
Response from Dil Khan on 1 Oct 2019
Dear Guest, Greetings from "Hotel Heritage House", Jaisalmer. Thank you for sharing this fabulous review with us. We are happy to know that you enjoyed your stay and appreciated the excellent service that we provide to our guest. We look forward to welcoming you back in the future. Best & Regards, Team : "Hotel Heritage House"

10/10 Excellent

Magdalena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel de ensueño
Nos encantó a todos!!! Antes de llegar nos ofrecieron recogernos para llegar al hotel, nos sorprendió este detalle. Nos pusieron guirnaldas de flores al llegar!!😊😊 La habitación mia era de color fucsia, muy grande y muy alegre , y el baño espectacular de grande y cómodo. A la hora de la cena coincidimos con otra gente y lo pasamos muy bien. La comida buenísima, nos encantó, todo hecho al momento, y el personal todo el tiempo pendiente de nosotros. Magnífica atención ! Muy muy recomendable!!! Volvería en mi próxima visita a jaisalmer seguro a este hotel
Stayed 1 night in Sep 2019
Response from Mahendra on 28 Sept 2019
Dear Guest , Greetings from Hotel Heritage House, Jaisalmer. Thank you for choosing to stay at Hotel Heritage House and for taking the time to share your review on Expedia. Your kind comments are greatly appreciated and your feedback will definitely encourage the team to continue in their efforts to provide memorable moments for our guests. Thank you once again as we look forward to the opportunity of welcoming you back to our hotel. Beat wises Heritage House Teams

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia maravillosa
Maravillosa experiencia, personal encantador y maxima comodidad en la habitación. El baño muy grande y con mampara!!! No muy fácil de encontrar en India.... El desayuno muy rico, recién hecho y todo de calidad en un ambiente muy agradable.... muy aconsejable y para repetir en el hotel! Nos ha encantado! Kimcris
Stayed 1 night in Sep 2019
Response from mahendra on 12 Sept 2019
Dear Mr.Estancia maravillosa , Greetings from Hotel Heritage House, Jaisalmer. Thank you for choosing to stay at Hotel Heritage House and for taking the time to share your review on Expedia. Your kind comments are greatly appreciated and your feedback will definitely encourage the team to continue in their efforts to provide memorable moments for our guests. Thank you once again as we look forward to the opportunity of welcoming you back to our hotel. Beat wises Heritage House Teams