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Reviews of Lords Plaza, Jaipur

3.5 out of 5
Lords Plaza, Jaipur
Suchna Kendra, Opposite SMS Hospital, Sawai Ram Singh Rd, Near Jaipur, Jaipur, Rajasthan

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 27 reviews" "
Rating 8 - Good. 10 out of 27 reviews" "
Rating 6 - Okay. 6 out of 27 reviews" "
Rating 4 - Poor. 3 out of 27 reviews" "
Rating 2 - Terrible. 3 out of 27 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

7.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Nimesh

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Rubbesh
Getting cold water for shower
Stayed 4 nights in May 2023

6/10 Okay

Chandini

Business traveller
Decent Stay
The location was good for the purpose of my trip- pretty central. However there is too much noise in the room. The AC was not working effectively. For the price it is Ok.
Stayed 3 nights in Feb 2020
Response from fom on 10 Feb 2020
Dear Ma'am/Sir. Namaskar from Lords Plaza - Jaipur!!! Thank you for sharing your valuable feedback and we have noted your points and raised to concern department. We look forward to serve you again. Thanks & Regards, Anand Shekhawat

8/10 Good

Paule

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic service
Great service and super clean. The only downfall is weak internet. I would stay here again.
Stayed 3 nights in Dec 2019
Response from ANAND on 21 Jan 2020
Dear Ma'am/Sir. Namaskar from Lords Plaza - Jaipur!!! Thank you for sharing your valuable feedback and we have noted your points and raised to concern department. We look forward to serve you again. Thanks & Regards, Anand Shekhawat

4/10 Poor

Paavani

Stayed 3 nights in Oct 2019
Response from Avadhesh Tiwari on 6 May 2021
Dear Guest. Namaskar from Lords plaza Jaipur. Thank you for your comments. I am so glad to hear that you enjoyed your stay with us. We hope to welcome you back to our hotel in the near future. Warm Regards Avadhesh Tiwari

8/10 Good

Devesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic hotel that’s good value for money
The hotel was fine for the most part, basic but met your needs. The balcony had water (sewage?) dripping on it though and you couldn’t open the door to it. ut cannot complain too much for the price!
Stayed 1 night in Sep 2019
Response from fom on 18 Sept 2019
Dear Ma'am/Sir. Namaskar from Lords Plaza - Jaipur!!! Thank you for sharing your valuable feedback and we have noted your points and raised to concern department. We look forward to serve you again. Thanks & Regards, Anand Shekhawat

6/10 Okay

James

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Ok hotel, poor service
Hotel is OK but there are some dissapointing bits. When we arrived they could not find our booking for quite a while from Hotels.com. They blamed this on it being a foreign company so this could be an issue in other hotels. When shown to our room the room smelled strongly of smoke and had water on the floor from the air conditioning. The porter then waited an uncomfortable amount of time for a tip which considering the service we had so far we were not willing to give. We were eventually shown to a different room which was as much nicer. You only get 2 complementary waters on arrival and none for additional nights. We also ate at the restaurant for dinner where due to a lack of understanding we only ended up with one main course and had to wait ages for our drinks. On check out they said we could only pay by cash as the card reader was broken even though we then paid half by cash and half be card. Overall we were fairly disappointed in the hotel.
Stayed 3 nights in Jul 2019
Response from Anand on 5 Aug 2019
Dear Ma’am/Sir, Namaskar from Lords Plaza - Jaipur!!! Thank you for your valuable feedback and we are extremely sorry for your bad experience. We have noted this and also briefed our staff. Kindly give us an another chance to welcome you back and serve you a best personalized service. Thanks & Regards, Anand Shekhawat

10/10 Excellent

Amitabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Nice place
Nice place. Neat.
Response from Avadhesh Tiwari on 6 May 2021
Dear Guest. Namaskar from Lords plaza Jaipur. Thank you for your comments. I am so glad to hear that you enjoyed your stay with us. We hope to welcome you back to our hotel in the near future. Warm Regards Avadhesh Tiwari

10/10 Excellent

Amitabh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Response from Avadhesh Tiwari on 6 May 2021
Dear Guest. Namaskar from Lords plaza Jaipur. Thank you for your comments. I am so glad to hear that you enjoyed your stay with us. We hope to welcome you back to our hotel in the near future. Warm Regards Avadhesh Tiwari

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Needs work....
We were taken to room that wasn't ready. Phone didn't work. AC control also didn't work. But eventually they fixed all this and we had a pleasant stay. Food was just ok. Beds very hard. Staff very friendly though so I would stay again
Response from Avadhesh Tiwari on 6 May 2021
Dear Ma’am/Sir, Namaskar from Lords Plaza - Jaipur!!! Thank you for your valuable feedback and we are extremely sorry for your bad experience. We have noted this and also briefed our staff. Kindly give us an another chance to welcome you back and serve you a best personalized service. Thanks & Regards, Avadhesh Tiwari

8/10 Good

ashish, jaipur

Liked: Cleanliness, room comfort
Nice location near old city.
Its a very nicely located hotel near old bazaar. Specially for shopping lovers. Breakfast is not upto the mark. View is good on road side.
Response from Anand Shekhawat on 27 Mar 2019
Dear Guest. Namaskar from Lords plaza Jaipur. Thank you for your comments. I am so glad to hear that you enjoyed your stay with us. We hope to welcome you back to our hotel in the near future. Warm Regards Anand Shekhawat

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is good but needs to be better response
No free Wifi for expedia customers, Toilets was requested to be cleaned. Bedsheet was request to be changed. Used tolietry kept. Probably they didnot have enough time to change. Location of the hotel was best...close to all monuments.hence recommend if you can request each time for service
Response from Anand Shekhawat on 27 Mar 2019
Dear Ma'am/Sir. Namaskar from Lords Plaza - Jaipur!!! Thank you for sharing your valuable feedback and we have noted your points and raised to concern department. We look forward to serve you again. Thanks & Regards, Anand Shekhawat

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good..the hotel is nice and the room is pretty good.
Response from Avadhesh Tiwari on 6 May 2021
Dear Ma'am/Sir. Namaskar from Lords Plaza - Jaipur!!! Thank you for sharing your valuable feedback and we have noted your points and raised to concern department. We look forward to serve you again. Thanks & Regards, Avadhesh Tiwari

6/10 Okay

Pallavi, Thane, India

Disliked: Cleanliness, staff & service
Lords Plaza; Jaipur
Room service was very slow. Also hot water supply was not satisfactory.Food was OK. Service at restaurant was very slow. Overall ambience was nice.Location is good.
Response from Avadhesh Tiwari on 6 May 2021
Dear Ma’am/Sir, Namaskar from Lords Plaza - Jaipur!!! Thank you for your valuable feedback and we are extremely sorry for your bad experience. We have noted this and also briefed our staff. Kindly give us an another chance to welcome you back and serve you a best personalized service. Thanks & Regards, Avadhesh Tiwari

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel
Very bad experience I will not recommend this hotel to anybody very bad experience facilities were not gud not supportive at all.............
Response from Avadhesh Tiwari on 6 May 2021
Dear Ma’am/Sir, Namaskar from Lords Plaza - Jaipur!!! Thank you for your valuable feedback and we are extremely sorry for your bad experience. We have noted this and also briefed our staff. Kindly give us an another chance to welcome you back and serve you a best personalized service. Thanks & Regards, Avadhesh Tiwari

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Lords Plaza, Jaipur
The rooms didn't had bathrooms with jetted bathtub which was part of my confirmation mail. As explained by the executive at Lords Plaza and HOTELS.COM , I was conveyed that none of the rooms in the hotel had a bathtub. I would request to please ensure and check the hotels you are dealing prior to giving any sort of confirmation. Lords Plaza, Jaipur had a very lousy service / staff. One of the room didn't had the AC working and due to which rooms were very suffocative. On calling the room service, they claimed that it had been repaired and in 15- 20 minutes the temperature shall be OK. But to my experience it didn't worked. Again I called on the second day and the same act was repeated. Technician told AC is now working properly and temperature shall be OK. But this all was just a fake and we had accepted to stay with it as already and avoid any future trips at Lords Plaza. Overall, ,my experience with the Hotel Lords Plaza and HOTELS.COM was not satisfactory and had put a question on my decision in dealing with them in future.
Response from Avadhesh Tiwari on 6 May 2021
Dear Ma’am/Sir, Namaskar from Lords Plaza - Jaipur!!! Thank you for your valuable feedback and we are extremely sorry for your bad experience. We have noted this and also briefed our staff. Kindly give us an another chance to welcome you back and serve you a best personalized service. Thanks & Regards, Avadhesh Tiwari

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
stay with family
Rooms were small. Washrooms needs to be renovated and fixed
Response from Avadhesh Tiwari on 6 May 2021
Dear Ma’am/Sir, Namaskar from Lords Plaza - Jaipur!!! Thank you for your valuable feedback and we are extremely sorry for your bad experience. We have noted this and also briefed our staff. Kindly give us an another chance to welcome you back and serve you a best personalized service. Thanks & Regards, Avadhesh Tiwari

6/10 Okay

Deepak, Delhi

Liked: Cleanliness, property conditions & facilities
Decent place for budget business travel
The hotel is located in central Jaipur, very near to the main shopping and tourist area. The rooms are quite small but sufficient if traveling solo. Food was quite nice. Overall a decent place for budget business traveler
Response from Avadhesh Tiwari on 6 May 2021
Dear Guest. Namaskar from Lords plaza Jaipur. Thank you for your comments. I am so glad to hear that you enjoyed your stay with us. We hope to welcome you back to our hotel in the near future. Warm Regards Avadhesh Tiwari

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel at low price.
Staff was very cold. Lack of interaction and no information provided about free complementary breakfast.
Response from Avadhesh Tiwari on 6 May 2021
Dear Ma’am/Sir, Namaskar from Lords Plaza - Jaipur!!! Thank you for your valuable feedback and we are extremely sorry for your bad experience. We have noted this and also briefed our staff. Kindly give us an another chance to welcome you back and serve you a best personalized service. Thanks & Regards, Avadhesh Tiwari

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to main attractions on Tonk road
Nice budget hotel..friendly hotel staff. Rooms are clean and nice, complimentary breakfast was good. Its close to attractions like city palace, hawamahal , amer fort etc. Chokhi dhani is on the same road ..but 18 kms - good thing is you have to travel on straight road without looking for directions.
Response from Avadhesh Tiwari on 6 May 2021
Dear Guest. Namaskar from Lords plaza Jaipur. Thank you for your comments. I am so glad to hear that you enjoyed your stay with us. We hope to welcome you back to our hotel in the near future. Warm Regards Avadhesh Tiwari

8/10 Good

Paresh, Vadodara,Gujarat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
It was a better choice for me to stay at Lord's Plaza as I was offered Breakfast and Dinner in my package of 3 nights, I booked online and was a great deal. Food was good quality and portions served was more than enough for two person. Located in city centre,transportation and moving around city was easy.
Response from Avadhesh Tiwari on 6 May 2021
Dear Guest. Namaskar from Lords plaza Jaipur. Thank you for your comments. I am so glad to hear that you enjoyed your stay with us. We hope to welcome you back to our hotel in the near future. Warm Regards Avadhesh Tiwari

2/10 Terrible

R K Soni, Jaisalmer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is too aggressive. I definitely never recommend this property
Response from Avadhesh Tiwari on 6 May 2021
Dear Ma’am/Sir, Namaskar from Lords Plaza - Jaipur!!! Thank you for your valuable feedback and we are extremely sorry for your bad experience. We have noted this and also briefed our staff. Kindly give us an another chance to welcome you back and serve you a best personalized service. Thanks & Regards, Avadhesh Tiwari

8/10 Good

Jayanta Dutta, Guwahati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
It was a comfortable stay for two nights. Good locality and courteous staff. Food is a bit expensive though.
Response from Avadhesh Tiwari on 6 May 2021
Dear Guest. Namaskar from Lords plaza Jaipur. Thank you for your comments. I am so glad to hear that you enjoyed your stay with us. We hope to welcome you back to our hotel in the near future. Warm Regards Avadhesh Tiwari

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loved it!
Great hotel in a great location. Will go there again when I visit Jaipur.
Response from Avadhesh Tiwari on 6 May 2021
Dear Guest. Namaskar from Lords plaza Jaipur. Thank you for your comments. I am so glad to hear that you enjoyed your stay with us. We hope to welcome you back to our hotel in the near future. Warm Regards Avadhesh Tiwari

10/10 Excellent

Vidhu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Avadhesh Tiwari on 6 May 2021
Dear Guest. Namaskar from Lords plaza Jaipur. Thank you for your comments. I am so glad to hear that you enjoyed your stay with us. We hope to welcome you back to our hotel in the near future. Warm Regards Avadhesh Tiwari

8/10 Good

Nitika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Avadhesh Tiwari on 6 May 2021
Dear Guest. Namaskar from Lords plaza Jaipur. Thank you for your comments. I am so glad to hear that you enjoyed your stay with us. We hope to welcome you back to our hotel in the near future. Warm Regards Avadhesh Tiwari

8/10 Good

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Stay was pleasant, hotel was clean and bright.
Stayed 2 nights in Feb 2024
Response from Bhaarat Bhushan on 15 Feb 2024
Dear Guest,Warm greetings from all of us at Lords Plaza Jaipur !We are delighted that you spent many memorable moments at the hotel.It has been a great pleasure to have you as our guest and we the entire team at Lords Plaza Jaipur will be waiting to welcome you back to relive and relish the unforgettable experience again.Thank you,Kind Regards,Bharat BhushanFront Office Manager

6/10 Okay

Verified traveller

Disliked: Staff & service
Response from Avadhesh Tiwari on 6 May 2021
Dear Guest. Namaskar from Lords plaza Jaipur. Thank you for your comments. I am so glad to hear that you enjoyed your stay with us. We hope to welcome you back to our hotel in the near future. Warm Regards Avadhesh Tiwari