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Jetwing Jaffna

Photo gallery for Jetwing Jaffna

Featured image
Balcony
Minibar, in-room safe, soundproofing, iron/ironing board
Minibar, in-room safe, soundproofing, iron/ironing board
Minibar, in-room safe, soundproofing, iron/ironing board

Overview of Jetwing Jaffna

Jetwing Jaffna

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
37, Mahatma Gandhi Road, Jaffna, 40000

Explore the area

  • Popular LocationJaffna Clock Tower3 min walk
  • Popular LocationJaffna Vegetable Market6 min walk
  • Popular LocationOur Lady of Refuge Church7 min walk

Choose dates to view prices

About this area

Jaffna

Located in Jaffna, Jetwing Jaffna is near a train station. Jaffna Clock Tower and Jaffna Fort are local landmarks, and travellers looking to shop may want to visit Jaffna Vegetable Market.

What's nearby

  • Jaffna Clock Tower - 3 min walk
  • Jaffna Public Library - 6 min walk
  • Jaffna Vegetable Market - 6 min walk
  • Our Lady of Refuge Church - 7 min walk
  • SJV Chelvanayakam Monument - 8 min walk

Restaurants

  • Juicy Touch - 2 min walk
  • Thinesh Bake House - 2 min walk
  • Amul Cream House - 3 min walk
  • Pizza Hut - 4 min walk
  • Rolex Hotel - 6 min walk

About this property

Jetwing Jaffna

4-star hotel with restaurant and bar/lounge
A restaurant, a bar/lounge and 24-hour room service are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 55 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include balconies or patios and minibars.
Jetwing Jaffna offers 55 forms of accommodation with minibars and a safe. Rooms open to balconies or patios. LCD televisions come with cable channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 15.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children for meals. Children ages 5-11 are charged 50% of the meal rate when sharing existing bedding.

We should mention

Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property

Property is also known as

Jetwing Jaffna Hotel
Jetwing Jaffna

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 59 out of 108 reviews
5 - Excellent 55%
Rating 4 - Good. 40 out of 108 reviews
4 - Good 37%
Rating 3 - Okay. 8 out of 108 reviews
3 - Okay 7%
Rating 2 - Poor. 0 out of 108 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 108 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
Property was nice, but not as nice as other Jetwing hotels. No pool and limited facilities at the rooftop bar. Close to the town and fairly near the railway station. Plenty of staff but with a lot of 'Trainees' and we got the impression they were gossiping about the guests. Minor issue was getting a taxi to the railway station, we asked them to book one and they just went into the street and got a really scruffy, dented and tiny little local car for us - it was cheap, but not what we expected from a 4 star hotel!
Stayed 3 nights in Feb 2020

4/5 Good

Stayed 1 night in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay.
Stayed 3 nights in Feb 2020