Jacobs Hotels, Louisville

"The room was outdated, smelled slightly and gave us an unclean feeling. The room was cleaned but it was very worn. When we booked our room, we booked double beds but somehow our booking was taken/ sold before our arrival. The one staff on duty gave us a King sized bed and a roll out bed in comparison to the double beds we requested. This is not comparable. The roll out bed was made of wires and little cushion. It had no covers so they gave us like 25 pillow cases and a mattress protector to use for covers. CRAZYY! I could barely walk the next morning after sleeping on the roll out couch. I paid for a bed and got FAR less than what I asked or paid for even though they tried to convince us that the King sized suite would be "an upgrade". NOT AT ALL"

"Spacious room and bathroom, including the shower. "

"Nice,clean area "

"Great! "

"Really nice facilities but the rooms themselves could be cleaner. My initial room had pee stains all over the toilet upon entering and though they happily gave me a new room, the bathroom had a clothes tag in the new room. It just felt like they didn't clean the rooms properly. The facilities are nice though and the hotel is very spacious."

"Excellent all around "

"This was my first time staying at this hotel have no complaints at all I will be staying again."

"The hotel was very clean and nice. In a great area too."

"Okay"