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SureStay Hotel by Best Western Jacksonville South

2.5 star property
Hotel with free breakfast, in the vicinity of Museum of Science and History

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Jacksonville South

Lobby
Free daily buffet breakfast
Pillow-top beds, in-room safe, desk, laptop workspace
Exterior
Combined shower/bathtub, deep-soaking bathtub, free toiletries
Located near EverBank Stadium and Museum of Science and History, SureStay Hotel by Best Western Jacksonville South offers a convenient stay with a free breakfast buffet, laundry facilities, 24-hour business center, in-room WiFi. Guests can also enjoy self parking and a front-desk safe for added security.

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking included
The current price is AU$121
includes taxes & fees
19 Oct - 20 Oct

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Located in Southside, a neighbourhood in Jacksonville, SureStay Hotel by Best Western Jacksonville South is near the airport and near a train station. Museum of Science and History and Jacksonville Museum of Modern Art are cultural highlights, and travellers looking to shop may want to visit St. Johns Town Center and The Avenues. Enjoy an event or a match at EverBank Stadium, and consider making time for Jacksonville Zoo and Gardens—a top attraction that's not to be missed.
Visit our Jacksonville travel guideOpens in a new window
Map
5018 University Boulevard West, Jacksonville, FL, 32216

What's nearby

  • HCA Florida Memorial Hospital - 3 min drive - 3.4 km
  • EverBank Stadium - 8 min drive - 9.1 km
  • St. Johns Town Center - 10 min drive - 12.9 km
  • University of North Florida - 12 min drive - 15.9 km
  • Jacksonville Naval Air Station - 23 min drive - 26.5 km

Getting around

  • San Marco Station - 6 min drive
  • Jacksonville Station - 16 min drive
  • Jacksonville International Airport (JAX) - 25 min drive

Restaurants

  • ‪RaceTrac - ‬2 min walk
  • ‪The French Pantry - ‬17 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪McDonald's - ‬12 min walk

About this property

SureStay Hotel by Best Western Jacksonville South

Hotel near St. Johns Town Center
Located close to EverBank Stadium and Museum of Science and History, SureStay Hotel by Best Western Jacksonville South provides a free breakfast buffet, laundry facilities and a 24-hour business centre. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • A TV in reception, a vending machine and a 24-hour front desk
  • A front desk safe
Room features
All 84 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Pillowtop mattresses and free cots/infant beds
  • Bathrooms with deep-soaking baths and free toiletries
  • LED TVs with digital channels
  • Fridges, microwaves and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Super 8 Jacksonville South
Super 8 Lodge Jacksonville South
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Super 8 Wyndham Jacksonville South Lodge
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Surestay By Best Jacksonville
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SureStay Hotel by Best Western Jacksonville South Jacksonville

Frequently asked questions

Is SureStay Hotel by Best Western Jacksonville South pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at SureStay Hotel by Best Western Jacksonville South?

As of 16 Oct 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Jacksonville South on 19 Oct 2025 start from AU$121.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Hotel by Best Western Jacksonville South?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Jacksonville South?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western Jacksonville South?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is SureStay Hotel by Best Western Jacksonville South located?

Located in Southside, this hotel is within 9 mi (15 km) of Museum of Science and History, Jacksonville Museum of Modern Art and EverBank Stadium. Cummer Museum of Art and Gardens and St. Johns Town Center are also within 9 mi (15 km).

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SureStay Hotel by Best Western Jacksonville South Reviews

Reviews

6.8
Rating 10 - Excellent. 245 out of 859 reviews
Rating 8 - Good. 207 out of 859 reviews
Rating 6 - Okay. 138 out of 859 reviews
Rating 4 - Poor. 104 out of 859 reviews
Rating 2 - Terrible. 165 out of 859 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and the room was clean with comfortable beds.
Stayed 1 night in Sep 2025

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
Really enjoyed the breakfast. Enjoyed our stay
Stayed 3 nights in May 2025

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, great location, and very friendly staff all in all a wonderful day!
Stayed 2 nights in Jul 2025

10/10 Excellent

Evghenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean neat affordable place with a very nice complementary breakfast
Stayed 1 night in Jul 2025

8/10 Good

Vanida

Liked: Cleanliness
Not bad
Stayed 1 night in Oct 2025

8/10 Good

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
The property's interior was fine overall! The location or area where this hotel is located is very commercial, with several car and truck repair shops.
Stayed 1 night in Jul 2025

6/10 Okay

Brandon

Disliked: Cleanliness, property conditions & facilities
Nothing like the picture
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Aug 2025

10/10 Excellent

Antony lemos

Liked: Property conditions & facilities
Good
Stayed 3 nights in Sep 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay for the price.
Stayed 2 nights in May 2025

10/10 Excellent

Rustam

Good
Stayed 1 night in Sep 2025

6/10 Okay

Maggie

Liked: Cleanliness
.
Stayed 4 nights in Sep 2025

6/10 Okay

Latravia

Liked: Cleanliness
The beds were comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second stay at this hotel, comfortable rooms, good breakfast, highly recommended.
Stayed 2 nights in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good place to stay, I recommend it.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Hotel Stay info

The stay was good. The hotel was in a good place with a few restaurants and not too far from the beach (driving distance). The room was outdated and had a bunch of nail holes in the wall upon walking in , the area was quiet and okay overall. The bed was comfortable for a one night stay.
Stayed 1 night in Jun 2025

2/10 Terrible

KATHLEEN

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If you want a nice place to stay, look elsewhere. If you're looking to save a few bucks, this is the place for you. Not recommended.
Stayed 1 night in Aug 2025

2/10 Terrible

Stephen

The exterior condition of the facility and the amount of
Stayed 1 night in Aug 2025

10/10 Excellent

Chalaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My go to get a way

The staff is friendly, the rooms are ALWAYS clean and the breakfast is everything.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, peaceful and quiet, friendly staff. Highly recommended
Stayed 2 nights in Apr 2025

8/10 Good

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities
it was okay. there was definitely a bad smell in the walk ways
Stayed 2 nights in Jul 2025

6/10 Okay

K. Rene

Liked: Staff & service
Disliked: Amenities
Traveling with small kids the area was not the best and the room was ok. Front desk person was great.
Stayed 2 nights in May 2025

6/10 Okay

Terry

The room was clean but smelled very damp and musty. In the morning we noticed water on the floors near the bathroom. There had to be a leak somewhere.
Stayed 1 night in Jun 2025

10/10 Excellent

Arthur

Very clean
Stayed 1 night in May 2025

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities
Had to check out door wouldn’t lock and was not offered another room
Stayed 1 night in Jun 2025