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Reviews of Comfort Suites Baymeadows Near Butler Blvd

2.5 out of 5
Comfort Suites Baymeadows Near Butler Blvd
8277 Western Way Cir, Jacksonville, FL

Reviews

7.8

Good

Rating 10 - Excellent. 303 out of 868 reviews" "
Rating 8 - Good. 288 out of 868 reviews" "
Rating 6 - Okay. 161 out of 868 reviews" "
Rating 4 - Poor. 68 out of 868 reviews" "
Rating 2 - Terrible. 48 out of 868 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Sammyliz

Disliked: Staff & service
Stayed 4 nights in May 2024
Response from Jay Kuverji General Manager on 28 May 2024
Dear Sammyliz,Thank you for leaving a review for us; however, we apologize for any inconvenience you may have faced during your stay.  We would love to know what went wrong during your visit to ensure a better experience for all our guests.Sincerely,Jay KuverjiGeneral Manager

10/10 Excellent

Albert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Great price !
Stayed 1 night in May 2024
Response from Jay Kuverji General Manager on 23 May 2024
Dear Albert,Thank you for your positive feedback!  We're delighted you enjoyed your stay and found our hotel excellent and reasonably priced.  Your satisfaction is our priority, and we look forward to welcoming you back on your next visit.Safe Travels,Jay KuverjiGeneral Manager

4/10 Poor

Emily, WEBSTER

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Given wrong room, then shower clogged up, dryer in laundry room didn't work and also burned/ destroyed one of my shirts
Stayed 3 nights in May 2024
Response from Jay Kuverji, General Manager on 22 May 2024
Dear Canino,Thank you so much!  Knowing that you enjoyed your time with us makes our day.  We truly appreciate your positive review.  We are glad you had a memorable stay at Comfort Suites Baymeadows Near Butler Blvd, and we hope you will stay with us again soon next time you visit the area.Safe Travels,Jay KuverjiGeneral Manager

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Service was great but room had a strong odor.
Stayed 2 nights in May 2024
Response from General Manager on 21 May 2024
Dear Jacqueline,Thank you for your feedback.  We're glad you received excellent service, but we apologize for the strong odor in your room.  We'll address this issue promptly with our housekeeping team.  We appreciate your input and hope to provide a fresher experience during your next stay.Safe Travels,Jay KuverjiGeneral Manager

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in May 2024
Response from General Manager on 16 May 2024
Dear Marcia,We're thrilled to hear that you had a great experience!  Thank you for choosing us, and we look forward to welcoming you back soon.  If there's anything more we can do to enhance your experience, please let us know.Safe Travels,Jay KuverjiGeneral Manager

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and great breakfast.
Stayed 1 night in May 2024
Response from General Manager on 15 May 2024
Dear Ashley,We're delighted you enjoyed your stay and our breakfast offerings!  Thank you for choosing us, and we look forward to welcoming you back soon.  If there's anything more we can do to enhance your experience, please let us know.Safe Travels,Jay KuverjiGeneral Manager

10/10 Excellent

Arielle

Stayed 6 nights in Apr 2024
Response from Jay Kuverji General Manager on 28 May 2024
Dear Arielle,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Comfort Suites Baymeadows Near Butler Blvd.  We are pleased that your experience left a positive impression of our hotel.  We look forward to welcoming you back soon!Safe Travels,Jay KuverjiGeneral Manager

10/10 Excellent

Arielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. The staff was very polite and the facility was well taken care of. We loved the pool. The hotel is nicely located. We would definitely stay here again.
Stayed 7 nights in Apr 2024
Response from General Manager on 7 May 2024
Dear Arielle,Thank you for your kind words!  We're thrilled to hear that you had a wonderful stay with us.  Our team works hard to ensure that every guest has a pleasant experience, and we're delighted to know that you enjoyed our facilities and location.  We look forward to welcoming you back for another great stay in the future!Safe Travels,Jay KuverjiGeneral Manager

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy the checking in and mate.
Stayed 2 nights in Apr 2024
Response from General Manager on 30 Apr 2024
Dear Margie,You had a positive experience with our check-in process and the staff.  We're glad to hear that!  If there's anything else we can do to make your stay even better, please feel free to let us know.  We're here to ensure you have a comfortable and enjoyable time with us.Safe Travels,Jay KuverjiGeneral Manager

6/10 Okay

Dragan, Charlotte

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The towels appear to be dirty and need to be washed.
Stayed 2 nights in Apr 2024
Response from General Manager on 30 Apr 2024
Dear Dragan,We apologize for any inconvenience caused by the condition of the towels.  Cleanliness is paramount to us, and we take your feedback seriously.  Rest assured; we will address this issue with our housekeeping team to ensure that our towels are thoroughly cleaned and refreshed for each guest's use.  Thank you for bringing this matter to our attention, and we appreciate your understanding.  If there's anything else we can assist you with during your stay, please don't hesitate to let us know.Sincerely,Jay KuverjiGeneral Manager

6/10 Okay

Johanna

Business traveller
.
Stayed 5 nights in Apr 2024
Response from COMFORT SUITES BAYMEADOWS on 23 Apr 2024
Dear Johanna,Thank you for leaving us a rating of your stay.  We hope to have the opportunity to welcome you again and provide you with a better experience in the future.  Thank you for staying with us at Comfort Suites Baymeadows Near Butler Blvd.Safe Travels,Jay KuverjiGeneral Manager

8/10 Good

Alicia

Travelled with partner
Liked: Amenities
The staff was very professional and the property was very clean.
Stayed 2 nights in Apr 2024
Response from COMFORT SUITES BAYMEADOWS on 23 Apr 2024
Dear Alicia,We're delighted to hear that you found our staff professional and our property very clean!  Providing excellent service and a clean environment for our guests are top priorities for us.  Thank you for choosing to stay with us and for taking the time to share your positive experience.  We hope to welcome you back again in the future!  If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.  We appreciate your support!Safe Travels,Jay KuverjiGeneral Manager

10/10 Excellent

John, NEW BERN, NC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast service staff was excellent and quite cheerful and helpful.
Stayed 1 night in Apr 2024
Response from COMFORT SUITES BAYMEADOWS on 22 Apr 2024
Dear John,We're delighted that you enjoyed the breakfast service and found our staff excellent, cheerful, and helpful!  Providing exceptional service with a smile is important to us, and we're thrilled that our team made your dining experience memorable.  Thank you for taking the time to share your positive feedback and for choosing to stay with us.  We hope to welcome you back for another fantastic stay in the future!  Safe Travels,Jay KuverjiGeneral Manager

2/10 Terrible

Cynthia and

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is very bad. The ataff isnt polite.
Stayed 1 night in Apr 2024
Response from COMFORT SUITES BAYMEADOWS on 15 Apr 2024
Dear Guest,We're sorry to hear about your experience.  We take feedback seriously and will address the issues with our staff's demeanor.  Regarding the area, we understand concerns about the surroundings and strive to ensure the safety and comfort of all our guests.  We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.Sincerely,Jay KuverjiGeneral Manager

8/10 Good

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from COMFORT SUITES BAYMEADOWS on 12 Apr 2024
Dear Desiree,Thank you so much for awarding us a positive rating for your stay at our hotel.  You have brought a smile to our faces.  We hope you will stay with us again soon!Safe Travels,Jay KuverjiGeneral Manager

8/10 Good

Stephen B

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too noisy...motorcycles, too close to I-95. Fix the shower.
Stayed 1 night in Apr 2024
Response from General Manager on 11 Apr 2024
Dear Stephen,We apologize for the noise disturbances from motorcycles and the proximity to I-95 that affected your stay.  Our team takes guest feedback seriously, and we'll work to address these issues promptly.  Additionally, we'll ensure that the shower is fixed to meet our standards.  Your comfort is important to us, and we appreciate your understanding.  If you decide to give us another chance, please reach out, and we'll do our best to make your next stay more enjoyable.Safe Travels,Jay KuverjiGeneral Manager

6/10 Okay

Victor

Travelled with family and small children
Liked: Staff & service
Good place to have a good night rest. As a construction guy, things are noticeable where fixes are needed.
Stayed 3 nights in Apr 2024
Response from General Manager on 11 Apr 2024
Dear Victor,We're glad to hear that you had a good night's rest at our hotel.  As a construction professional, your observations are valuable to us, and we appreciate your insights regarding areas where fixes are needed.  Rest assured, we'll address these issues promptly to ensure a better experience for all our guests.  If you have any further suggestions or specific areas you'd like us to focus on, please don't hesitate to let us know.  We hope to welcome you back for another comfortable stay soon.Safe Travels,Jay KuverjiGeneral Manager

10/10 Excellent

Theresa

Stayed 3 nights in Mar 2024
Response from COMFORT SUITES BAYMEADOWS on 24 Apr 2024
Dear Theresa,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Comfort Suites Baymeadows Near Butler Blvd.  We are pleased that your experience left a positive impression of our hotel.  We look forward to welcoming you back to our Comfort Suites Baymeadows Near Butler Blvd hotel soon!Safe Travels,Jay KuverjiGeneral Manager

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at front desk very friendly. Stayed here 3x and every time, it was just a nice stay. Breakfast was good. This hotel is not deluxe, but it has everything we need. Clean, nice breakfast, nice staff, hot shower, easy parking, safe feel, comfortable beds, quiet rooms. Overall just a nice stay every time.
Stayed 1 night in Mar 2024
Response from General Manager on 3 Apr 2024
Dear Kristen,We're delighted you've had consistently pleasant experiences during your three stays with us!  Thank you for recognizing our friendly front desk staff and for your positive feedback regarding our breakfast, cleanliness, amenities, and overall atmosphere.  Providing a comfortable and enjoyable stay for our guests is our top priority, and we're glad to hear that we've met your expectations each time.  We truly appreciate your loyalty and look forward to welcoming you back for another wonderful stay in the future.  If there's anything else we can assist you with, please don't hesitate to let us know.Safe Travels,Jay KuverjiGeneral Manager

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and smelled fresh. Beds were ok, a little hard. Not memory foam. Pillows are small squares. At least a queen size pillow would be better. A/c worked well. But overall, it seems to be clean and in a decent area. Restaurants/shopping are in walking distance. 95 is close by.
Stayed 1 night in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Andrea,Thank you for your feedback. We're glad to hear that you found our hotel clean and fresh-smelling.  We apologize if the beds were not your preference and will consider your comments.  It's great to know that the air conditioning worked well and that you found our location convenient, with restaurants, shopping, and easy access to the highway nearby.  We appreciate your patronage and hope to welcome you back in the future.  Please let us know if there's anything else we can do to improve your experience.Safe Travels,Jay KuverjiGeneral Manager

2/10 Terrible

dorian

Stayed 1 night in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Dorian,I am deeply disappointed to learn about your recent stay at Comfort Suites Baymeadows Near Butler Blvd.  I wish you had told our staff about your problems when you were here; we could have fixed them.  Please accept my sincerest apologies.Sincerely,Jay KuverjiGeneral Manager

10/10 Excellent

Jameishelia Walker

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel served its purpose.
Stayed 1 night in Mar 2024
Response from General Manager on 20 Mar 2024
Dear Walker,We're pleased to hear that our hotel served its purpose for your stay.  Ensuring that our guests' needs are met is important to us, and we're glad we could provide you with what you need during your time with us.  Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back again in the future!  Please let us know if we can assist you with anything else.Safe Travels,Jay KuverjiGeneral Manager

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option in the Baymeadows area.
Stayed 3 nights in Dec 2023
Response from General Manager on 20 Mar 2024
Dear Steven,We're glad to hear that you found our hotel to be a good option in the Baymeadows area.  Providing convenient and comfortable accommodations for our guests is our priority, and we're delighted that we met your expectations.  Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another pleasant stay in the future!  If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Safe Travels,Jay KuverjiGeneral Manager

10/10 Excellent

Scott

Stayed 2 nights in Feb 2024
Response from General Manager on 29 Mar 2024
Dear Scott,Thank you for a Perfect Score Rating on your stay at Comfort Suites Baymeadows Near Butler Blvd.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver great experiences to our guests, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Safe Travels,Jay KuverjiGeneral Manager

2/10 Terrible

BRIAN

Disliked: Property conditions & facilities
The shower was broken and the hotel would not compensate.
Stayed 1 night in Mar 2024
Response from General Manager on 5 Mar 2024
Dear Brian,We apologize for any inconvenience you experienced with the broken shower during your stay.  Our team strives to ensure all facilities are in working order for our guests' comfort.  Your satisfaction is important to us, and we appreciate your feedback.Safe Travels,Jay KuverjiGeneral Manager

10/10 Excellent

Toriano

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very quiet and clean. Check-in was quick and customer service was great. Also, it is in walking distance to the sports complex.
Stayed 1 night in Mar 2024
Response from General Manager on 5 Mar 2024
Dear Toriano,We're thrilled to hear that you enjoyed your stay with us!  Our top priorities are providing a quiet, clean environment and an efficient check-in process.  It's fantastic to hear that our location near the sports complex was convenient for you.  Thank you for choosing to stay with us, and we hope to welcome you back again soon for another great experience.  Please let us know if there's anything else we can do to make your next stay even better!Safe Travels,Jay KuverjiGeneral Manager

6/10 Okay

Mena, Odessa

Liked: Staff & service
Stayed 2 nights in Feb 2024
Response from General Manager on 5 Mar 2024
Dear Mena,Thank you for rating your stay at Comfort Suites Baymeadows Near Butler Blvd.  We hope to host you again for your next trip to Comfort Suites Baymeadows Near Butler Blvd so that we can serve you with a more comfortable stay and enhanced experience.Safe Travels,Jay KuverjiGeneral Manager

4/10 Poor

Victoria

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was clean, and maintanance did a good job doing house keeping when asked to do it. The front desk personnel were very kind, very attentive and always wonderful at greeting anytime we were going out or walking in through the entrance. The reason for my two stars is really for the fact that the pictures looked much more appealing than how the hotel is in reality. The room we got in particular had baby roaches that I constantly killed and reaked of a moist/soggy smell. Complimentaries such as the fan for hair and the iron board looked beat up and had buttons missing. The drains in the bathroom need to be deep cleaned because they get clogged extremely easily (even with the personel coming in and unclogging, the water struggles to drain properly); and, there are no hooks anywhere in the bathroom to hang any towels on and toiletries are very minimal. The entire place is severely outdated and needs some serious renovations if it has any chance of becoming a good place to stop at; and until that happens, I won't be coming back, unfortunately
Response from General Manager on 29 Feb 2024
Dear Victoria,Thank you for sharing your experience.  We apologize for falling short of your expectations. Your feedback is valuable, and we will address the issues you mentioned regarding cleanliness, maintenance, and amenities.  We strive to provide a comfortable stay for all our guests, and we regret that we did not meet your standards on this occasion.  We appreciate your insights and hope to have the opportunity to welcome you back in the future with improvements made.Safe Travels,Jay KuverjiGeneral Manager

8/10 Good

Ravishankar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fixtures are old and water in bathroom wasn’t draining properly
Stayed 1 night in Feb 2024
Response from General Manager on 20 Feb 2024
Dear Ravishankar,We apologize for the inconvenience caused by the old fixtures and the bathroom water drainage issue.  Your feedback is important to us, and we will address these concerns promptly to ensure a more comfortable stay for our guests.  Thank you for bringing this to our attention.Safe Travels,Jay KuverjiGeneral Manager

10/10 Excellent

KATRINA, ALBANY

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Beds were A confortable. Great pillows, personable and polite staff at front desk. Great place to stay!
Stayed 1 night in Feb 2024
Response from General Manager on 15 Feb 2024
Dear Katrina,We're thrilled you found our hotel clean, with comfortable beds and great pillows.  Our front desk staff were personable and polite, making your stay more enjoyable.  Thank you for your kind words, and we're delighted that you had a great experience with us.  We hope to welcome you back for another fantastic stay in the future.  If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.  Thank you for choosing our hotel!Safe Travels,Jay KuverjiGeneral Manager

10/10 Excellent

Qun

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location is ideal for traveling around the world. The hotel is quiet and the staff is very welcoming and attentive. This is a very rare place.
Stayed 5 nights in Feb 2024
Response from General Manager on 13 Feb 2024
Dear Qun,We're delighted that you found our hotel's location ideal for your travels and enjoyed the quiet atmosphere.  It's lovely that our staff provided you with welcoming and attentive service, making your stay memorable.  We strive to create a unique experience for our guests, and we're thrilled that you found our hotel to be such a rare gem.  Thank you for your kind words, and we look forward to welcoming you back for another fantastic stay in the future.  Safe travels!Safe Travels,Jay KuverjiGeneral Manager

6/10 Okay

Jaime, Tallahassee

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from General Manager on 13 Feb 2024
Dear Jaime,Thank you for rating your stay at  Comfort Suites Baymeadows Near Butler Blvd.  We are glad to learn that your stay at our Comfort Suites Baymeadows Near Butler Blvd Hotel was good; however, we would love to know how we could've improved your experience.  Don't hesitate to contact us to provide more details about your experience so we can continue improving our product and service.Safe Travels,Jay KuverjiGeneral Manager

10/10 Excellent

Bertolucci Hendell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Respectful place, and fast answer and resolution with problem
Stayed 2 nights in Feb 2024
Response from General Manager on 13 Feb 2024
Dear Hendell,We're pleased to hear that you found our establishment respectful and that we could respond quickly and effectively to any issues you encountered.  Providing prompt and efficient solutions to our guests' concerns is our top priority.  We appreciate your positive feedback and hope to continue providing excellent service during your future visits.  Thank you for choosing to stay with us!Safe Travels,Jay KuverjiGeneral Manager

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed bc my daughter had a Volleyball tournament. We were able to walk to the venue which was great. The breakfast was great and I was impressed that all 3 mornings there was an attendant there constantly refreshing everything. All the staff was so nice. I think price was on point. Parking was a little tough but I think it had to do with some spots being taken by some machinery that would not normally be there. I give the staff credit bc having tournements of kids come in the families can be so demanding and I saw the front desk staff handle everything so professionally.
Stayed 3 nights in Jan 2024
Response from General Manager on 24 Jan 2024
Dear Patricia,We're thrilled to hear about your positive experience during your stay at the volleyball tournament!  It's great that the proximity to the venue was convenient for you and that you were impressed with the breakfast service.  We appreciate your kind words about the attentive staff and their professionalism in handling the demands of tournament families.  Thank you for highlighting the on-point pricing and understanding any parking challenges that may have arisen.  If there's anything else you enjoyed or if there are ways we can make your future stays even better, please let us know.  We look forward to welcoming you back!Safe Travels,Jay KuverjiGeneral Manager

10/10 Excellent

Wanda, St Cloud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, location, and cleanliness
Stayed 2 nights in Jan 2024
Response from General Manager on 24 Jan 2024
Dear Wanda,We're thrilled to hear that you had a positive experience!  It's great that you found our service, location, and cleanliness excellent.  If there's anything specific you enjoyed or if there are ways we can make your future stays even better, please let us know.  Thank you for choosing our accommodation, and we look forward to serving you again!Safe Travels,Jay KuverjiGeneral Manager

8/10 Good

Alissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is outdated but for the price it works!
Stayed 3 nights in Jan 2024
Response from General Manager on 24 Jan 2024
Dear Alissa,We appreciate your understanding.  While the property may be outdated, we're glad it met your needs at a reasonable price.  If there's anything specific you'd like to see improved or any additional feedback you have, please feel free to share.  Thank you for choosing our accommodation, and we look forward to any future opportunities to enhance your experience.Safe Travels,Jay KuverjiGeneral Manager

2/10 Terrible

Teameca

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from General Manager on 19 Jan 2024
Dear Teameca,I am deeply disappointed to learn about your recent stay at Comfort Suites Baymeadows Near Butler Blvd.  I wish you had told our staff about your problems when you were here; we could have fixed them.  Please accept my sincerest apologies.Sincerely,Jay KuverjiGeneral Manager

8/10 Good

Angelina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from General Manager on 16 Jan 2024
Dear Angelina,Thank you for staying with us when you visited Comfort Suites Baymeadows Near Butler Blvd.  It makes me happy to hear that you enjoyed your stay.  We hope to be able to host you again soon at Comfort Suites Baymeadows Near Butler Blvd!Safe Travels,Jay KuverjiGeneral Manager

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on 15 Jan 2024
Dear Carlos,Thank you for a Perfect Score Rating on your stay at Comfort Suites Baymeadows Near Butler Blvd.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver great experiences to our guests, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Safe Travels,Jay KuverjiGeneral Manager

2/10 Terrible

Reginald

Stayed 2 nights in Dec 2023
Response from General Manager on 10 Jan 2024
Dear Reginald,I am deeply disappointed to learn about your recent stay at Comfort Suites Baymeadows Near Butler Blvd.  I wish you had told our staff about your problems when you were here; we could have fixed them.  Please accept my sincerest apologies.Sincerely,Jay KuverjiGeneral Manager

10/10 Excellent

Joni

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was extremely clean. Our room was ready on time. Our television wasn’t working and maintenance was there within 5 minutes with a new one to install. Every employee we came in contact with was extremely polite and friendly. Beds were very comfy. Breakfast was simple but nice and the dining area was spotless. I would definitely stay here again and highly recommend to others!!!!
Stayed 4 nights in Dec 2023
Response from General Manager on 10 Jan 2024
Dear Joni,Thank you for choosing to stay at our property and for taking the time to share your wonderful feedback.  We are delighted to hear about your positive experience during your visit.It's great to know that you found our property to be extremely clean and that our team was prompt and efficient in addressing any concerns, such as the issue with the television.  We strive to provide a comfortable and welcoming environment and are pleased to learn that our efforts were reflected in your stay.We appreciate your compliments on our polite and friendly staff, comfortable beds, and the cleanliness of our dining area.  It was a pleasure having you as our guest, and we would be honored to welcome you back on your next visit.  Thank you for recommending us to others.If you have any additional comments or suggestions, please feel free to share.  We look forward to providing you with another excellent experience in the future.Safe Travels,Jay KuverjiGeneral Manager

10/10 Excellent

Liene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from General Manager on 8 Jan 2024
Dear Liene,Thanks so much for giving us your take on how we are doing. We're glad customers like you have a great experience at Comfort Suites Baymeadows Near Butler Blvd.Safe Travels,Jay KuverjiGeneral Manager

10/10 Excellent

Ciara

Stayed 2 nights in Dec 2023
Response from General Manager on 1 Feb 2024
Dear Ciara,Thank you for a Perfect Score Rating on your stay at Comfort Suites Baymeadows Near Butler Blvd.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver great experiences to our guests, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Safe Travels,Jay KuverjiGeneral Manager

10/10 Excellent

KAMARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from General Manager on 3 Jan 2024
Dear Kamara,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Comfort Suites Baymeadows Near Butler Blvd.  We are pleased that your experience left a positive impression of our hotel.  We look forward to welcoming you back to our Comfort Suites Baymeadows Near Butler Blvd hotel soon!Safe Travels,Jay KuverjiGeneral Manager904-446-8610

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from General Manager on 3 Jan 2024
Dear Sharon,Thank you for taking the time to leave us a rating.  We can't wait to have you back for another visit soon!Safe Travels,Jay KuverjiGeneral Manager904-446-8610

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot clean and lighted, easy to Interstate and conveyance to restaurant
Stayed 3 nights in Dec 2023
Response from General Manager on 1 Feb 2024
Dear James,Thank you for taking the time to share your positive experience with us!  We're delighted you found our parking lot clean and well-lit.  It's great to know that our convenient location near the Interstate and restaurant transportation options made your stay even more enjoyable.  We appreciate your kind words and look forward to welcoming you back for another excellent stay.Safe Travels,Jay KuverjiGeneral Manager

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from General Manager on 2 Jan 2024
Dear Perry,We are delighted to receive your All-Star Vote!  Thank you very much! It feels great to know that our accommodation met all your needs.  It was a pleasure to host you, and we look forward to hosting you in Comfort Suites Baymeadows Near Butler Blvd many more times.Safe Travels,Jay KuverjiGeneral Manager

10/10 Excellent

Quardrill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very clean, smelled great and comfortable. It’s quiet and relaxing.
Response from Comfort Suites Baymeadows Management on 7 Feb 2024
Dear Quadrill,We're thrilled to hear that your stay was enjoyable!  It's lovely to know that your room met your cleanliness, comfort, and pleasant fragrance expectations.  We strive to provide a quiet and relaxing environment for our guests.  If anything specific contributed to your positive experience, please feel free to share, as we always aim to exceed expectations.  Thank you for choosing our hotel, and we look forward to hosting you again in the future. Safe travels!Safe Travels,Jay KuverjiGeneral Manager

10/10 Excellent

Crystal, Fort Denaud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to shopping and dining options, it was clean, the beds were comfy, and the staff was great!
Stayed 2 nights in Dec 2023
Response from General Manager on 19 Dec 2023
Dear Crystal,Thank you for choosing our hotel for your stay and for sharing positive feedback.  We're thrilled to hear that our convenient location near shopping and dining options, clean accommodations, comfortable beds, and great staff contributed to your pleasant experience.We prioritize providing excellent service and a comfortable atmosphere, and we're delighted to know we met your expectations.  If there's anything specific you enjoyed during your stay or any way we can enhance your experience in the future, please feel free to let us know.We appreciate your recommendation and look forward to welcoming you back on your next visit.Safe Travels,Jay KuverjiGeneral Manager

8/10 Good

Rodeloy

Stayed 2 nights in Dec 2023
Response from General Manager on 15 Dec 2023
Dear Rodeloy,Thank you so much for awarding us a positive rating for your stay at our hotel.  You have brought a smile to our faces.  We hope you will stay with us again soon!Safe Travels,Jay KuverjiGeneral Manager