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Jackson Hotel & Convention Center

2.0 star property
Morning coffee awaits in the lobby as travelers plan their day. Attentive staff assist, and free self-parking is available at this central location.

Choose dates to view prices

Jackson Hotel and Convention Center is in the city's heart, offering practical amenities. Guests can use laundry facilities, WiFi, business center, or grab coffee from the lobby. Visitors appreciate the helpful staff and free self-parking.

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
TV
Washer/dryer
Premium bedding
Private bathroom
Cable channels
Daily housekeeping
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Smoking

Room, 2 Double Beds, Smoking

Room, 2 Double Beds, Smoking

Highlights

Air conditioning
TV
Washer/dryer
Premium bedding
Private bathroom
Cable channels
Daily housekeeping
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
TV
Washer/dryer
Premium bedding
Private bathroom
Cable channels
Daily housekeeping
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
TV
Washer/dryer
Premium bedding
Private bathroom
Cable channels
Daily housekeeping
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking

Premium bedding, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Smoking

Highlights

Air conditioning
TV
Washer/dryer
Premium bedding
Private bathroom
Cable channels
Daily housekeeping
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Jackson is home to Jackson Hotel & Convention Center. Casey Jones Village and Jackson Bowling & Family Fun are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cypress Grove Nature Park and Fairgrounds Park. Looking to enjoy an event or a game while in town? See what's happening at West Tennessee Healthcare Sportsplex or Jackson Tennis Center. Visit our Jackson travel guide
Map
1963 Highway 45 Bypass, Jackson, TN, 38305

What's nearby

  • Casey Jones Village
    2 min walk - 0.2 km
  • Music Highway Crossroads
    2 min walk - 0.2 km
  • Union University
    19 min walk - 1.6 km
  • Old Hickory Mall
    4 min drive - 2.8 km
  • West Tennessee Healthcare Sportsplex
    6 min drive - 9.7 km

Getting around

  • Memphis International Airport (MEM)
    91 min drive

Restaurants

  • McDonald's
    4 min walk
  • SONIC Drive In
    19 min walk
  • Snappy Tomato Pizza
    3 min drive
  • Texas Roadhouse
    3 min drive
  • Burger King
    7 min walk

About this property

Jackson Hotel & Convention Center

Property highlights
Jackson Hotel & Convention Center provides everything that you need. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking
  • ATM/banking services, a vending machine and a lift
  • A banquet hall and a 24-hour front desk
  • Guest reviews say good things about the helpful staff
Room features
All 205 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with cable channels
  • On-request microwaves, daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • In-room washing machine/dryer
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Rodeway Inn Hotel Jackson
Rodeway Inn Jackson
Rodeway Jackson
Jackson & Convention Center
Jackson Hotel Convention Center
Jackson Hotel & Convention Center Hotel
Jackson Hotel & Convention Center Jackson
Jackson Hotel & Convention Center Hotel Jackson

Frequently asked questions

Does Jackson Hotel & Convention Center have a pool?

Yes, this property has an outdoor pool.

Is Jackson Hotel & Convention Center pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jackson Hotel & Convention Center?

Self-parking is free at this property.

What time is check-in at Jackson Hotel & Convention Center?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Jackson Hotel & Convention Center?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Jackson Hotel & Convention Center located?

Situated in Jackson, this hotel is steps away from Music Highway Crossroads and Casey Jones Village. Union University and Old Hickory Mall are also within 2 miles (3 km).

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Reviews

Jackson Hotel & Convention Center Reviews

5.6

5.6

Cleanliness

7.4

Location

6.8

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 198 out of 976 reviews
Rating 8 - Good. 156 out of 976 reviews
Rating 6 - Okay. 170 out of 976 reviews
Rating 4 - Poor. 152 out of 976 reviews
Rating 2 - Terrible. 300 out of 976 reviews

Reviews

10/10 Excellent

Peyton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The WiFi was a lot better this time and the beds are always so soft and comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ann Michelle

Liked: Staff & service
Located close to shopping and dining areas.
Stayed 1 night in Apr 2025

8/10 Good

Paulette

Liked: Staff & service, amenities, property conditions & facilities
For short stay it was what we needed. It was clean and staff was always helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location quieter than most and above all very friendly property management and staff blew my mind.
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
I've stayed here a lot. Its good enough to consider returning every time
Stayed 1 night in Jun 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staff at the front desk when we checked in. Very close to restaurants and entertainment.
Stayed 1 night in Mar 2025

10/10 Excellent

Peyton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is always nice! Simple and yummy, 10/10 experience and worth every dollar!
Stayed 1 night in Apr 2025

4/10 Poor

Deddrick

Disliked: Cleanliness, property conditions & facilities, room comfort
The air conditioner hardly work. The TV had bad service kept freezing up. Don't have to many channels on the TV. The customer service was good. It's not somewhere I'm going back to.
Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service
I love my stay Everytime and the front desk staff and Mrs.Ruby always make me feel like family.
Stayed 1 night in Mar 2025

10/10 Excellent

Peyton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend if your in a budget and don't have good transportation, everything was nearby and the room was perfect. Adrien at the front desk was also very helpful and gave us the best customer service, will definitely be returning!
Stayed 1 night in Apr 2025

10/10 Excellent

olajuwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay awesome staff
Stayed 1 night in Mar 2025

6/10 Okay

Ann Michelle

Liked: Staff & service
Disliked: Cleanliness
The staff was friendly, and the property was easy to find and convenient. The rooms need updated and needed cleaned better, but it's walking distance to dining and shopping.
Stayed 1 night in Apr 2025

10/10 Excellent

Samara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, nice staff. Rooms were clean and updated. Someone did however set their room on fire and they had to clear the building! Not the fault of the property, just that dummy staying there.
Stayed 3 nights in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service
Family feel great front desk service takes care of concerns with no problems Mrs.Ruby does over and beyond to make your room comfortable to feel more like home . I love my stays
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Liked: Staff & service
I always enjoy my stay here! The staff always makes me feel like family and takes care of any concerns I may have with no problem. I would love to see more breakfast and anytime coffee & tea access in rooms or dining area that would be nice. I also miss the pool which was so awesome. Overall I personally love the front desk staff & Dave they are awesome and my stay time here is great!
Stayed 1 night in Mar 2025

10/10 Excellent

nycole

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2024

10/10 Excellent

nycole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 1 night in Jan 2024

2/10 Terrible

Catrinia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was nice. The rooms was not up to date. It was hot in there the microwave was nasty. They didn’t have an iron or ironing board. The towels looks nasty. It was yelling next door like they was fighting. The whole hotel looks like a crackhead hotel. So o asked for my refund back and we left. Never will I stay there. And the beds wore out
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Not very clean. Some staff was friendly. No breakfast. Easy check in. Great hot shower. No carpet, which is great. Floors were not swept. No desk or chair. Fridge with freezer worked nicely. Internet did not work
Stayed 6 nights in Mar 2025

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities, room comfort

A1 stud front deskstress with that curly do.

The lady at the front desk...she had curly brown / blonde hair and a nice smile. She was extremely helpful when the hotels.com app wasn't working properly and helped get me checked in anyway and it was much appreciated. Her name starts with an A...idk if you're reading this and it matters to you then you know who the hell I'm talm bout. Your A-1 stud front deskstress made this my spot for the foreseeable future..we lit on gang no cap
Stayed 1 night in Mar 2025

8/10 Good

AMANDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had trouble with the tv and the faucet the staff quickly took care of me with another room. She was very understanding and nice.
Stayed 1 night in Apr 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

The hotel is older, so not 5 star but on our last stay the room was nicer than our previous stay because the updates were more modern. Free breakfast really needs to be revised, nothing left when we got there one hour after it was available.
Stayed 1 night in Mar 2024

8/10 Good

Kathleen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff is very nice and accommodating. The rooms are dirty. There was no mini fridge in room we moved to. 1st rooms were dirty bath and light fixture worked when it wanted to. 2nd rooms were cleaner. The bed was comfortable.
Stayed 1 night in Aug 2024

6/10 Okay

Kathryn

Disliked: Cleanliness
This was a quick and inexpensive stop for our family traveling with grandchildren. The room/beds were clean and basic. The hallway and elevator were a bit grungey. The lobby was sparce with no furniture. The breakfast "buffet" was packaged donuts and muffins, but the kids thought it was great! There was a bit of noise at bedtime, but later everything was quiet and we slept well. Great rates and convenient to the interstate. A good place to stop if you are not expecting too much.
Stayed 1 night in Apr 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service
A main elevator is broken. Had to switch rooms due to loud people and broken outlets. That said front desk staff is nice and helpful.
Stayed 1 night in Nov 2023