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"Went for a weekend getaway with husband. Property was in horrible shape. The parking lot has spare furniture stacked, the driveway was cracked and pot holes, the room was like a dungeon, the tub was filthy, hair in drain. Room smelled moldy. No restaurant on property. Lobby smelled like urine. Felt very unsafe. Did not stay, drove back home.Very disappointed. "

"Very good hotel"

"Love that they have 2 pools indoor and outdoor. Love the hours of the pool! So happy they had big rooms for families yay! The hot chocolate machine was great. Breakfast didn’t have much. "

"The maid would vacuum outside my room after asking the front desk if they could wait with my do not disturb sign and not ar 8am. I even asked the maid who didn’t speak English. It never resolved. I got home and was charged 250 for smoking in the room which never happened. Called 4 times and was told to call upper management which I did and never received a call back. "

"Very spacious room. Great breakfast "

"Great hotel and very clean. Check in front desk person was awesome. Evening desk people need some customer service classes and need to show some respect. Mocking a customer is not a good look. Other then that it was a great stay"

"Nice, no frills place to stay in Hurricane, clean, easy to find, breakfast included, although we didn’t have the breakfast. Would stay here again!"

"Above and beyond on everything!!!!"

"Great experience! Super clean resort and staff was amazing. Highly recommend a massage at the plume spa. "