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Islamabad Serena Hotel

5.0 star property
Luxury hotel with 5 restaurants and full-service spa

Choose dates to view prices

Islamabad Serena Hotel offers a peaceful retreat with specialized treatments at Maisha Spa and flavors across 5 on-site restaurants. Enjoy a complimentary daily manager's reception and breakfast buffet. The staff consistently earns praise for their attentive service.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pool
  • Breakfast included
  • Spa
  • Gym
  • Room service
The current price is AU$259
includes taxes & fees
5 Dec - 6 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Club King

Minibar, in-room safe, desk, laptop workspace

Executive Club King

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Executive Club Twin

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 197 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Minibar, in-room safe, desk, laptop workspace

Executive Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

Premier Room, 1 Bedroom

Premier Room, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Royal Club King

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Khayaban-e-Suharwardy G-5/1, Islamabad, Federal Capital Territory, 44000

What's nearby

  • Embassy of Italy - 19 min walk - 1.6 km
  • Supreme Court of Pakistan - 20 min walk - 1.7 km
  • Rawal Lake - 1 min drive - 1.2 km
  • Embassy of the United States of America - 1 min drive - 1.9 km
  • Jinnah Sport Stadium - 3 min drive - 3.8 km

Getting around

  • Islamabad (ISB-Islamabad Intl.) - 35 min drive

Restaurants

  • ‪Canadian Club - ‬19 min walk
  • ‪Rakaposhi, Serena Hotel - ‬8 min walk
  • ‪BBQ Tonight - ‬3 min drive
  • ‪Marriott Executive Lounge - ‬4 min drive
  • ‪Omar Khayam Restaurant - ‬5 min drive

About this property

Islamabad Serena Hotel

Luxury hotel
Take advantage of a free breakfast buffet, a free return airport shuttle and a free daily manager's reception at Islamabad Serena Hotel. Indulge in a manicure/pedicure, a body scrub and a Thai massage at Maisha Spa, the on-site spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Asian cuisine. Free in-room WiFi is available to all guests, along with a rooftop terrace and shopping on-site.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • Express check-out, free newspapers and wedding services
  • Luggage storage, multilingual staff and a TV in reception
  • Guest reviews say great things about the helpful staff
Room features
All 387 rooms feature comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Fridges, coffee/tea makers and daily housekeeping

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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9.4 out of 10, Exceptional, 89 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 coffee shops/cafes
  • 5 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Wild Rice
  • Zamana Restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services, spa treatments and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Islamabad Serena
Islamabad Serena Hotel Hotel
Islamabad Serena Hotel Islamabad
Islamabad Serena Hotel Hotel Islamabad

Frequently asked questions

Does Islamabad Serena Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Islamabad Serena Hotel?

As of 19 Nov 2025, prices found for a 1-night stay for 2 adults at Islamabad Serena Hotel on 5 Dec 2025 start from AU$259.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Islamabad Serena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Islamabad Serena Hotel?

Self-parking is free at this property.

What time is check-in at Islamabad Serena Hotel?

Check-in start time: 2:00 PM; check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Islamabad Serena Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Islamabad Serena Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Islamabad Serena Hotel located?

Situated in Islamabad, this luxury hotel is within 1 mile (2 km) of Supreme Court of Pakistan, Rawal Lake and Embassy of Italy. Majlis-e-Shoora and Aiwan-e-Sadr are also within 2 miles (3 km).

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Islamabad Serena Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 148 out of 222 reviews
Rating 8 - Good. 43 out of 222 reviews
Rating 6 - Okay. 8 out of 222 reviews
Rating 4 - Poor. 11 out of 222 reviews
Rating 2 - Terrible. 12 out of 222 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aftab

Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience
Stayed 2 nights in Nov 2025

10/10 Excellent

Hanif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the hotel. Perfect customer service to amenities.
Stayed 1 night in Sep 2025

10/10 Excellent

Pervez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service 5star, breath taking views, i would recommend this place
Stayed 5 nights in Sep 2025

8/10 Good

Hasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for break between journeys.
Stayed 1 night in Aug 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great classic hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like a pakistani palace somewhere. great place yo have as home away from home. fully recommend.
Stayed 4 nights in Sep 2025

10/10 Excellent

Rahat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Sep 2025

10/10 Excellent

Naseem

Liked: Cleanliness, staff & service, property conditions & facilities
Would return again
Stayed 1 night in Aug 2025

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are lovely. The room is nice. The provided cell did not work. The food was only ok - fairly salty on all meats. There is a dress code for breakfast inside so be aware. The provided “fruit basket” with the club room was two apples on a plate ;-). Overall a decent place with lovely surroundings.
Stayed 1 night in Oct 2025

10/10 Excellent

Uswa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

tamim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So neat and excellent place
Stayed 4 nights in Jun 2025

10/10 Excellent

Rehan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at Serena for the 2nd time - Pakistani hospitality at its finest! They go above and beyond with everything they do, from the complimentary airport/bus terminal pickup to the warm reception (greetings & welcome drinks), to the ambiance /architecture (simple yet classy), the food and the facilities - everything is top notch. Lastly, icing on the cake is that they gladly extended my stay for a couple of hours! Will definitely stay here again another time.
Stayed 1 night in Aug 2025

10/10 Excellent

Robeena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was wonderful the service was great
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in all respects.
Stayed 2 nights in Jul 2025

10/10 Excellent

tamim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services
Stayed 1 night in Jun 2025

8/10 Good

Moiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived at the reception, I was greeted warmly, which felt very welcoming. On my request, they kindly extended the checkout time to 2 pm. The food quality was average; we had Lebanese cuisine. Unfortunately, we missed the breakfast and instead went to Rakaposhi Café, but based on the experience, I would rate the breakfast 3 stars. Overall, the property appears a bit old and could benefit from some upgrades. However, the location is fantastic, very central, and ideal for tourists.
Stayed 1 night in Sep 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MashAllah everything was great at this property very nice and clean ambiance staff was very nice and cooperative.
Stayed 3 nights in Apr 2025

10/10 Excellent

Firozali H.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 5 star hotel in this part of the world. Most hotels which claim to be stars tend to at best 3&1/2 to 4 stars by European and North American standards. But this one was truly exceptional. The friendliness of the staff to good and service is impeccable. Keep it up
Stayed 1 night in Jul 2025

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
neat clean and great food and I met my future wife there so all great
Stayed 4 nights in Mar 2025

10/10 Excellent

Rehan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

SHEIKH

Liked: Cleanliness, staff & service, property conditions & facilities
Dear Serena Team, I would like to express my sincere gratitude for yet another pleasant and comfortable stay. Whenever I stay at Serena Hotel, it truly feels like a home away from home. I would especially like to acknowledge Mr. Nouman for his exceptional courtesy and assistance. His professionalism and kind support make the check-in process and all other arrangements seamless and efficient. Thank you once again for your outstanding hospitality. I look forward to staying at Serena during my future visits to Islamabad.
Stayed 1 night in Jul 2025

4/10 Poor

Anas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it’s a fine hotel but staff not very helpful and the cafeteria is like a zoo. You get up your seat is gone. Food comes cold and when you let them know the serves touches the food with his hands to see temperature “oh sorry sir your right” lol. Hygiene issues all over the hotel. Overall for the price in Islamabad, overpriced and bad. Now the good— hmm can’t think of anything
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Salman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luke was super helpful at check-in.
Stayed 1 night in Mar 2025

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good experience
Stayed 2 nights in Apr 2025