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Overview of Islamabad Serena Hotel

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Guest reviews

4.3 / 5Excellent
44 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

Highlights

Popular LocationSupreme Court of Pakistan5 min drive
Popular LocationMajlis-e-Shoora7 min drive
Popular LocationEmbassy of the United States of America7 min drive
AirportIslamabad (ISB-Islamabad Intl.)28 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Deluxe Double Room

    Deluxe Double Room

    Room amenities

    • 34.75 sq m
    • Sleeps 2
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  • Deluxe Twin Room

    Deluxe Twin Room

    Room amenities

    • 34.75 sq m
    • Sleeps 2
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  • Executive Club King

    Executive Club King

    Room amenities

    • 36.23 sq m
    • Sleeps 2
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  • Executive Club Twin

    Executive Club Twin

    Room amenities

    • 36.23 sq m
    • Sleeps 2
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  • Junior Suite

    Junior Suite

    Room amenities

    • 54.16 sq m
    • Sleeps 2
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  • Presidential Suite

    Presidential Suite

    Room amenities

    • 196.58 sq m
    • Sleeps 2
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  • Executive Suite

    Executive Suite

    Room amenities

    • 60.38 sq m
    • Sleeps 2
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About this area

Islamabad

Islamabad Serena Hotel is located in Islamabad. National Art Gallery and Lok Virsa Museum are cultural highlights, and some of the area's landmarks include Embassy of the United States of America and National Monument.

Popular Location

What's nearby

  • Jinnah Sport Stadium - 5 min drive
  • Supreme Court of Pakistan - 5 min drive
  • Majlis-e-Shoora - 7 min drive
  • Aiwan-e-Sadr - 7 min drive
  • Embassy of the United States of America - 7 min drive

Getting around

  • Islamabad (ISB-Islamabad Intl.) - 28 min drive

Restaurants

  • Where to eat
  • Zamana Restaurant – Garden-view buffet restaurant offering Asian cuisine. Serves breakfast, brunch, lunch and dinner daily. Open 24 hours.
  • Wild Rice – Garden-view restaurant offering Asian cuisine. Serves lunch and dinner daily.

About this property

Islamabad Serena Hotel

Luxury hotel with 5 restaurants and full-service spa
This hotel features 5 restaurants, a full-service spa and an outdoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and a free airport shuttle. Additionally, a fitness centre, 2 coffee shops/cafés and a snack bar/deli are on-site. All 387 rooms offer free WiFi and free wired Internet, plus 24-hour room service and flat-screen TVs with satellite channels. Fridges, minibars and free newspapers are among the other amenities available to guests.
Islamabad Serena Hotel offers 387 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.
This Islamabad hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Awards and affiliations

  • The property is a member of the Leading Hotels of the World.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free valet parking
Free 24-hour return airport shuttle
Airport shuttle on request

Food and drink

Free buffet breakfast available daily 6:30 AM–10:30 AM
5 restaurants and 2 coffee shops
Free daily reception
24-hour room service
Coffee/tea in a common area

Things to do

Fitness centre
Full-service spa
Outdoor pool
Shopping

Family friendly

Dry-cleaning service
Laundry facilities
Outdoor pool
Fridge
Snack bar/deli

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Turndown service
Wedding services

Languages spoken

English

Business services

24-hour business centre
Computer station
Conference centre

Outdoors

BBQ grill(s)
Garden
Rooftop terrace

Spa

16 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - swedish
Massage - Thai
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Hot tub
Steam room
Thalassotherapy

More

Designated smoking areas
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Linens

Bathroom

Bathtub or shower
Free toiletries
Hairdryer
Towels

Entertainment

Flat-screen TV
Satellite channels

Food and drink

Free bottled water
Minibar
Fridge

More

Desk
Free newspapers
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 16

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 36.54 per night.

Payment types accepted at this property

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: USD 36.54 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking.

We should mention

Reservations are required for massage services, spa treatments and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms.

Property is also known as

  • Islamabad Serena
All reviews

Guest reviews

4.3

Excellent

5 - Excellent
25
4 - Good
14
3 - Okay
0
2 - Mediocre
3
1 - Poor
2
4.4
Cleanliness
4.4
Service and Staff
4.7
Amenities
4.4
Property condition

4/5 Good

  • Liked: Cleanliness, property conditions & facilities

Difficulties with checking in early after a long flight. However nashada and Shazia at reception were very helpful. Gym air conditioning needs to be updated.

Stayed 7 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything it’s outstanding Pakistan is the best destination for holidays

Stayed 2 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan. 2020

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

Stayed 2 nights in Aug. 2019