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Reviews of Grand Islamabad Hotel

4 out of 5
Grand Islamabad Hotel
Street 1, Sector E-11/1, Islamabad, Islamabad

Reviews

5.8
Rating 10 - Excellent. 2 out of 6 reviews" "
Rating 8 - Good. 0 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 2 out of 6 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

mary

Average
Stayed 1 night in Oct 2023

2/10 Terrible

Nazima

Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2022
Response from Grand on 28 Dec 2022
dear guest,I hope all is well with you.We apologize for the inconvenience caused to you during your stay. We would request you to kindly share your issues and feedback with us so we can look into it.Regards,

2/10 Terrible

Muhammad

Business traveller
Disliked: Property conditions & facilities, room comfort
Never stay again not recomend to anyone
Worst hotel in islamabad
Stayed 1 night in May 2021
Response from Grand on 31 May 2021
dear sir, We sincerely apologize for your bad experience. Can you kindly share what went wrong?

10/10 Excellent

Muhammed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Liked: Amenities
Disliked: Cleanliness
NO ROOM SERVICE!! When I came back in the evening, my rubbish bins were still full of rubbish. I found no shampoo and my used towels were still on the floor. Complimentary distilled water was absent. The breakfast was fine. Staff were very nice.
Stayed 3 nights in Apr 2019