23 Sep. 2019
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
To tell, I’ve never stayed this hotel. I made a reservation through Hotels.com app and made a trip to sleep over here. When I arrived, I found there is no one in the property. I made a call to the owner and he said he did not put his property on hotels.com and the rooms are all taken by one family. I argued that I made a reservation via hotels.com and I should find a place to sleep over the night because I know no one in Isigaki. He said he is sorry but there is nothing he can do for me... It was not at all professional and irresponsible.
Stayed 1 night in Jul 2019