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"Friendly staff and clean rooms."

"The room smelled a little musty, but it was clean. The desk clerk was friendly and helpful. The room was comfortable. I wish I could cast to the tv from my phone the "connect my device" option never works. "

"The staff is great! The breakfast is lame but it is free and they want you to eat in the dining room. Very pet friendly p"

"Our room was clean. Staff was helpful. We didn’t use the pool or eat the breakfast that was provided. Close to some fast food options and a couple restaurants."

"We have stayed at this hotel many times in the past. This time, the room had a terrible smell- part musty and part something else. We could not adjust the temperature, so the room was constantly hot and stuffy. Shower / tub leaked. I guess I just expected better for $250+ per night!!!! "

"The room was clean. Jamie was our 1st new friend we made after moving to Portsmouth. She and the rest of the staff were so helpful in answering all of our questions."

"Very clean. Breakfast was great. Staff was super nice. "

"The hotel says in the description that valet is available for $10. The first night we were informed we could self park due to short staffing and the second night they said they don’t have valet it’s $10 to self park. So not only are they still advertising valet parking but they’re charging the same for you to South Park that they were charging for valet. The facility seems to be getting worse each visit. The showers have grime and what looks to be mold or mildew in several spots. The evening staff on the first night was not friendly and even made a comment about people using third parties to book. The night staff the second night insisted the room they gave us had a couch which I paid for and it took me telling him my husband was in the room now for him to believe me and when shown a picture of the accent chair he suggested maybe it was a sofa chair. We were moved rooms. The water pressure dropped in the middle of the shower. We have stayed here numerous times in the past and it seems the place continues to go down hill. It’s very disappointing."

"Fully equipped kitchen. Very kind and accommodating staff. Delicious REAL breakfast with options. "