We are extremely sorry to hear about this, Guest! We are working hard to deliver great service experience each time when someone visits our hotel. Looking forward to enhancing your experience with us. Regards, Eva

Hi, Guest! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Lisa

We are sorry the stay turned out to be average. We have checked the reviews and the problems within our services that have bothered you and we are working on it. Just take this as an off-case, this is certainly not how we treat our guests. Hope to get another chance soon so that we can make things up for you with an awesome stay ahead. Regards, Jane

Apologies for the problems you had faced, Roselind! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Ivy

Hi, Mohamad! Thanks a lot for staying with us. Hope to host you soon. Looking forward to your continuous love and support. Regards, Jane!

Hi, Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we will surely put in our best efforts to keep up with your expectations in the future. Regards, Nini!

Thank you so much for the charming rating Nabil! Your review made our day. Have a great day ahead. Regards, Kevin

Thanks for the positive rating, Hope to host you soon :) Regards, Kevin

Hi, Thank you so much for the positive rating and taking out your valuable time to share the review with us. We will strive to ensure your future visits comfortable and relaxing ones. Have a great day ahead :) Regards, Zara

Thank you so much for the wonderful rating, As per the review, it seems that you are not completely satisfied with our services. Be assured, we have marked a note of this concern to ensure a comfortable and relaxing stay ahead :) Regards, Zara

Loved to hear this, It’ll be great if you could spread the word amongst your circle. Have a pleasant day ahead :) Regards, Zara

We regret that the stay turned out to be an average one, We’ve updated the feedback and the issues that troubled you up within our team and they’re working on it. Request you to take this as an off case, this is definitely not how we serve our guests. Hope to have another chance soon so we can make it up to you by an amazing stay ahead. Regards, Zara

Hi, Zulqarnain! Thank you so much for the positive rating. It seems that you aren't completely satisfied with our services, we've highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Barbara

Hi,Thank you so much for the positive rating. It seems that you aren't completely satisfied with our services, we've highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Barbara

Thank you for your sweet words, Mohd! We hope to give you a consistent service every time. Regards, Cheshta

Glad to see that you have rated us superb, We will keep delighting our guests and promise to keep service standards high. Regards, Cheshta

Thank you so much for the wonderful rating, We hope to host you again soon. Have a nice day ahead :) Regards, Cheshta

Hi, Thank you so much for writing the review and rating us positively. We do apologize for the issue faced and we’ll strive to ensure better services further. Regards, Cheshta

Hi, Guest! We're sad to see that you're not satisfied with our services. Be assured, we'll strive day and night to ensure a comfortable stay in the future. Regards, Chetan

Hey Hishamudin, Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Chetan

Hi, Norana! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Chetan

Hey, Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Chetan

Hey, We appreciate your valuable comments. Happy to know that you liked our services. Thanks a lot for staying with us. Looking forward to hosting you soon :) Regards, Chetan

Hi, Thanks for bringing this to our notice and we do regret the inconvenience caused. We will surely pass this feedback with the hotel to make sure your next experience is nothing less than perfect. Have a great day ahead :) Regards, Chetan

Hi, Never meant to disappoint you. Request to consider the concern of the cleanliness as an off case, as it is one of our highlights. Do give us another chance to host you soon and we'll ensure that you'd experience the comfort and hospitality we are known for. Regards, Chetan

Hey, We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Chetan