Reception
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Reviews of Hotel 18

2.5 out of 5
Hotel 18
70 & 72, Medan Stesen 18/3, Station 18, Ipoh, Perak

Reviews

6.2
Rating 10 - Excellent. 3 out of 30 reviews" "
Rating 8 - Good. 9 out of 30 reviews" "
Rating 6 - Okay. 9 out of 30 reviews" "
Rating 4 - Poor. 6 out of 30 reviews" "
Rating 2 - Terrible. 3 out of 30 reviews" "

6.8/10

Cleanliness

6.4/10

Staff & service

6.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zaifuddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Jul 2022

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place serves my requirements for a suitable and clean place to stay for the night
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The area quiet near wilth the mall and easy to get or buy athings..
Stayed 1 night in Aug 2019
Response from Izza on 9 Sept 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

MUHAMAD HAMIDI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Hotel18 on 29 Jan 2019
Dear Guest, Thank You and We are love to welcoming you again.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Good location but NOT well maintained (rundown)
Next to AEON Station 18, very conveniently located and food just next to it. This is a budget hotel where the provide a very basic facilities like shower heater, air-conditioning and TV. There is a hot & cold water dispenser at stairway. My experience here on a quad family room was pretty bad one, the first room have a broken leg bed and the sink is clogged. We were shown to second room and found everything was okay except the door lock was NOT in good condition but the next day the water heater was NOT operating as there was no water coming to the shower head and we're offered the next room for bathing. Eventhough they provide alternative but we felt the inconveniences and the trouble, I considered this budget hotel run down and in bad shape. I would miss this budget hotel or will NOT come to this place again, many other alternatives.
Stayed 1 night in Dec 2018
Response from Hotel18 on 29 Jan 2019
Dear Guest, Thank You and We are love to welcoming you again.

6/10 Okay

Sing Pheng

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Suitable for short stay only
Good: staffs are very friendly & helpful. Convience as located just right opposite Aeon. Bad: There’s just a 3/5 height sliding door to saperate between bathroom and the room which without windows. Only a switch for the bathroom light, it’s very noisy to switch on the light in the middle on the night or early morning as the fan running as well. Only a liquid provided in the bathroom, we assume it is suitable for hair & body. No sanitary items provided eg, toothbrush, toothpaste, no toilet paper.
Stayed 1 night in Dec 2018
Response from Hotel18 on 29 Jan 2019
Dear Guest, Thank You and We are love to welcoming you again.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget Hotel
The room very2 small!!
Stayed 1 night in Nov 2018

6/10 Okay

KK, Penang

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2018
Response from hotel 18 on 25 Oct 2018
hi

6/10 Okay

Verified traveller

Stayed 2 nights in Aug 2018
Response from TEH on 10 Sept 2018
THANK YOU

4/10 Poor

bie, malaysia

Disliked: Staff & service, property conditions & facilities, room comfort
Tilam keras & shower tak strategic
Tilam katil sangat keras. Duduk pun terasa flat je. Tido seriously sakit belakang. Tempat shower pulak tak strategic sebab bila buka shower tu air turun bawah toilet bowl. So space untuk nak mandi sangat sempit.
Stayed 1 night in Jun 2018

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel
Location opposite Aeon and eateries around. Very pleased with the Superior room upgraded.

8/10 Good

Irene

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Two double bed stuffed inside a small room. Not even a box of tissue given. The lcd tv is too small. Wifi not sufficient. Could not access wifi.
Stayed 1 night in Dec 2017

2/10 Terrible

nur, ipoh malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
At webstie expedia state Have breakfast but None
The hotel was ok. But the bathroom was leaking and im a bit dissapointed regarding expedia website shows have breakfast. I choose due to the value and included breakfast but i went there the staff said no we dont provide and ''MAYBE KL PROVIDE'' and its not our fault and the charges state at the resit and the one deduct in my account is different. Im really upset as no one reply my email especially expedia. Pls if there is no breakfast dun charge so high. I chose the hotel coz of price INCLUDED BREAKFAST.State 145+ but charge 175.01. Im upset. My family love to travel to Ipoh but will never go to this hotel again. I WANNA KNOW WHOS FAULT? Either expedia state at website the wrong information or the hotel was wrong as charge high? Email me the answer yeah? Tq thats all.
Breakfast included which is a lie
state here is 175.01 which is hight price for no breakfast included by hotel and leaking room
Receipt at hotel 145.85

6/10 Okay

fazrul.basir, Perlis

Liked: Cleanliness, property conditions & facilities
Just ok!!!
The room located at 3rd floor wothout lift.. wifi was very good however room a bit tight. the most disappointment is the walk in price more more cheaper.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service
In my reservation on hotels.com,I requested for non-smoking room with no window but they gave us a smoking room with window.My husband asked them about this and they said that the room requested has been taken by someone else and they don't have any other rooms available and they said the price I paid is not their actual room price.don't they know we booked online will get cheaper rate?how can they even give the requested room to others when my payment has been charged to my credit card!even got small cockroaches on my pillow when we went back to the room after supper.room is dirty with a type of foul smell and bedsheets are stained too.never ever returning to this hotel even if all hotels in Ipoh are fully booked.

4/10 Poor

Enny, Kajang

Not enough furniture
since is family room should have extra 1 more table for us to put our things. And toilet should cover up for hygiene purpose. toilet don't have place for us to hang cloths and also put our toothbrush, etc

6/10 Okay

aimy, selangor

budget stay, but away from ipoh hotspot
far from ipoh hotspot, but comfortable and convenient.

10/10 Excellent

SAMUEL, Ipoh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Walking distance to AEON station 18. Clean, friendly staff & free wifi. Limited parking lots available right in front of the hotel. Recommended !

6/10 Okay

aimy, selangor

budget stay
Far from town hotspot

8/10 Good

Phang, ipoh

Liked: Staff & service, property conditions & facilities
convenient
Convenient

8/10 Good

Helen, Subang jaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice budget hotel. Infront is hyper shopping center. Beside is chaniess restaurant, but night time just open. Very clean.

8/10 Good

Daniel, Kuala Lumpur

Liked: Cleanliness, property conditions & facilities, room comfort
Good
We have a good stay at the hotel. Looking for food is easy at it is just beside a food court and opposite Aeon Jusco.

8/10 Good

Syahail, Kuala Berang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good services
Good service and accommodation

8/10 Good

Muhamad Fadir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Disliked: Staff & service

6/10 Okay

Syahail, Kuala Terengganu

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Trip perniagaan
Ok untuk trip perniagaan