Apartment, Private Bathroom, City View (3) | Private kitchen
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Reviews of Eastgate Apartments

3.5 out of 5
Eastgate Apartments
1A Milburn Road, Inverness, Scotland

Reviews

8.4

Very good

Rating 10 - Excellent. 14 out of 30 reviews" "
Rating 8 - Good. 12 out of 30 reviews" "
Rating 6 - Okay. 1 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 3 out of 30 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

4.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Talia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely disgusting - they would not let us into apartment then refused to refund us after we had to book elsewhere. Can’t believe how dodgy they are.
Stayed 1 night in Aug 2022

10/10 Excellent

Clarence

Travelled with family
Liked: Cleanliness, room comfort
Wonderful
Nice apartment. Clean and fully equipped
Stayed 1 night in Jul 2022

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Booked and paid for a stay here to drive for an hour and a half, ten minutes away received a phone call saying there was a leak and the room was unavailable, my wife working in the hotel industry knows this to be a common lie told when they sell/double book a room and don’t take the listing down. Currently waiting for my refund of over £100
Stayed 1 night in Jul 2021

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, room comfort
All good thanks
Really nice apartment in city centre location.
Stayed 1 night in Aug 2020

8/10 Good

ELIZABETH

Stayed 2 nights in Oct 2019

8/10 Good

anne

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Georgia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eastgate Apartment
The apartment was easy to find once we were advised after a call to contact number it was across the road from Morrisons , Julie was very pleasant and helpful. We found the flat spacious and clean although the noise from the traffic was quite loud. I would recommend my friends to stay at the Eastgate Apartments.
Stayed 2 nights in Jun 2019

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish I was still there in Inverness
Happy with these apartments, location was great and good value for money
Stayed 1 night in May 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If all apartment rentals were like Eastgate Apartments, I would use them far more often. My biggest complaint is usually dealing with getting into the property, specifically meeting with the property manager. There was no such problem here. Eastgate sent me the information I needed. I checked in and out on my own and enjoyed Inverness. The apartment was clean, in great condition, and a great location.
Stayed 1 night in May 2019

8/10 Good

Sherri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but difficult parking. I had a bit of trouble locating it because I didn't study the instructions well enough. It was nicely decorated, clean and comfortable. The market is just across the street, making it easy to get supplies.
Stayed 2 nights in May 2019

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment
Really easy entry instructions and ideal for walking into Inverness.
Stayed 1 night in Nov 2018

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would go back
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Accomodation comfortable, but not what we expected
Adequate stay.. The room itself was good, but there is no reception or individuals on site as you would normally expect from apartments. This location is opposite a Morrison's. You wouldn't guess this was a set of apartments externally.
Stayed 2 nights in Oct 2018

10/10 Excellent

Daniel

Very nice and clean apartment with a great location.
Stayed 1 night in Sep 2018

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location right in city centre. The road is busy and not a good view, parking was possible outside from 4pm-10am after which you have to find an alternative. We enjoyed it for one night but may want something else for longer
Stayed 1 night in Jul 2018

10/10 Excellent

Debbie, Wesrern Isles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homely, clean, comfortable, close to shops
Beautiful apartment, really relaxing and comfortable, close to shopping centre, Apartment was really spacious, and immaculately clean, highly recommend staying here
Stayed 1 night in Jul 2018

8/10 Good

Anne, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for public transport
We stayed at Eastgate to be close to Inverness station for a train back to London. . Nicely decorated apartment and very clean. Clear instructions from Karl as to how to get in and parking and he followed up with us on arrival. The apartment is across the road from Morrison’s supermarket and 10 mins walk to the station. The kitchen is a little basic , we bought a coffee plunger so the next guests can enjoy too. Some basic items such as tea, coffee and a hair dryer would be good additions to the apartment as well. A sign on the front door would be good too.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious room in good location
Very nice room very close to the bus, train and shopping. Enjoyed very much.
Stayed 3 nights in May 2018

10/10 Excellent

Aaron, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good refurbished apartments
Was welcomed by the manager and all apartments seem to have been very recently refurbished. While on a relatively busy street, it is only a few minutes walk to downtown Inverness and is quite convenient. Overall a nice stay.
Stayed 1 night in Jul 2017

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartment was very good. Great location, super clean and Karl is an amazing host. It was super easy to communicate with him and our stay went flawlessly.
Stayed 1 night in Nov 2017

10/10 Excellent

Gordon, Rhynie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay .
Very clean , tidy and great location for the pubs , clubs and oh the shops too.
Stayed 1 night in Oct 2017

8/10 Good

Nerida

Liked: Cleanliness, property conditions & facilities, room comfort
Good location, nice apartment.
The apartment was in a good location and was a good size, clean and well presented. The service was interesting. Got an email with a code for the front door and to access the apartment key. Saw no-one for the stay at all. Lucky no problems getting in or out but no interaction face to face with anybody.
Stayed 1 night in Sep 2017

2/10 Terrible

Athena

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
DONT STAY HERE; nice place, bad service.
In all the years that I have booked through Hotels.com and have stayed in places such as this one, I have never have such bad svc. We arrived at 8PM ( note: manager is not accessible past 9pm, which is not listed anywhere besides inside the appt). We found there are two doors with the address of 1A (enter street ) and both were locked, clearly needing a number to open the keypad. There were no messages or instructions sent via any form of communication; We called the number listed and left a message; no response. We asked a restaurant near by, they had no access to the Manager, Carl. We were ready to go to find other accommodations when someone who lives in the building called Carl; by then it was 9pm, we were drenched and very upset. Carl told me he left messages, and texts on my cell and he had left the key on the inner door. I have yet to receive any messages that he claims he sent; nevertheless, he did send an email receipt, which begs the question of how he was unsuccessful in communicating the info to get in, when he was successful in communicating the charges for the room....he could have called me, I had international cell phone service which is the way I received his email and it is the phone number that I list with hotels.com; he could have answered the listed phone for the appt; he could have communicated the information months before my arrival!! COMMUNICATION CARL!
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Central location
Arrived but no hot water available for showers.in the morning appeared ok bUT no time to take then.
Stayed 1 night in Jul 2017

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Cant fault anything

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great serviced apartment for city centre stay
One night stay in Inverness for sight-seeing. Apartments within 5 minutes walk from the train station. Well maintained accommodation with facilities available for longer stays if needed (washing machine, iron+board), cooking)

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Godt og centralt
Vi var 3 afsted og lejligheden var mere end rigeligt til os. Den ligger rimelig centralt og man kan parkere lige ved siden af. Badeværelserne er rimelige men der var dog piv koldt i stuen. Husk man skal have modtaget instrukser om kode til dørene med mail. Der er ikke udtjekning så man lægger nøglen i boksen og forlader lejligheden
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Sarita

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018