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Reviews of Holiday Inn Express Hotel & Suites Indio - Coachella Valley, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Indio - Coachella Valley, an IHG Hotel
84054 Indio Springs Drive, Indio, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 660 out of 1008 reviews" "
Rating 8 - Good. 226 out of 1008 reviews" "
Rating 6 - Okay. 50 out of 1008 reviews" "
Rating 4 - Poor. 27 out of 1008 reviews" "
Rating 2 - Terrible. 45 out of 1008 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wws exactly what I expected from a hotel.
Stayed 1 night in May 2024

4/10 Poor

Rosalia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Ruben, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 3 nights in Apr 2024

2/10 Terrible

Michael

Travelled with partner
Disliked: Staff & service
Left behind a CPAP machine , medical equipment I need , sent them a shipping label the day we realized it was left , a week later they still haven’t shipped the equipment to us , that is unacceptable, lack of caring or professionalism, we will NEVER stay at this property again!
Stayed 1 night in Apr 2024

6/10 Okay

magally

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room smell kind of bad A/c wasn’t cold enough for a 97 degree day
Stayed 1 night in Apr 2024

10/10 Excellent

Alexandra

Stayed 1 night in Apr 2024

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, quiet, clean, staff was very nice, nice breakfast.
Stayed 1 night in Apr 2024

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great experience. Walking distance from the Casino. Very friendly!
Stayed 1 night in Apr 2024

10/10 Excellent

BRIGITTE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice friendly and helpful. I called ahead to see about early check in, although I was told they don't do it on the weekend, if a room was ready they would allow it. Yay! there was and they did. Breakfast was ok nothing gourmet but basic, which was fine.
Stayed 1 night in Apr 2024

8/10 Good

Steve & Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Nice new property
Stayed 1 night in Apr 2024

10/10 Excellent

Nina

Stayed 1 night in Apr 2024

10/10 Excellent

Stacina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stop on our way to the Grand Canyon
Stayed 1 night in Mar 2024

8/10 Good

Gerald

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Heather

Stayed 1 night in Mar 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything went well
Stayed 1 night in Mar 2024

8/10 Good

Jaclyn

Liked: Cleanliness
Great!
Stayed 1 night in Jan 2024

10/10 Excellent

Teresa

Stayed 1 night in Feb 2024

10/10 Excellent

ARIADNA

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

Alexander

Liked: Cleanliness, amenities
Disliked: Staff & service
Poor service from front desk
Stayed 1 night in Feb 2024

8/10 Good

Jeffrey

Business traveller
Liked: Property conditions & facilities
For the price, not great. For a few $ more stay closer to restaurants, grocery or shopping.
Stayed 1 night in Feb 2024

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good experience
Stayed 1 night in Feb 2024

10/10 Excellent

Don

Stayed 3 nights in Jan 2024

8/10 Good

Reynaldo

Travelled with family
Clean and well stocked.
Stayed 1 night in Feb 2024

10/10 Excellent

Oralia

Stayed 1 night in Feb 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good!
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Toni

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Bertha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Frank

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For what it is was ok. But could have been cleaner.
Stayed 1 night in Jan 2024

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None all is good
Stayed 1 night in Jan 2024

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Magdelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tournament Trip
Great stay in a very clean hotel. Excellent staff and a fantastic breakfast! I will definitely be back next year!
Stayed 2 nights in Jan 2024

10/10 Excellent

edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer serv. Front desk person was very helpful and pleasent. Breakfast was very good. Room very clean.
Stayed 1 night in Jan 2024

10/10 Excellent

Jill

Stayed 1 night in Jan 2024

8/10 Good

Cindy

Liked: Cleanliness, property conditions & facilities
Nice sized room. Great breakfast. Shower was leaking. Would definitely stay again.
Stayed 4 nights in Jan 2024

8/10 Good

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ramzi

Stayed 3 nights in Jan 2024

10/10 Excellent

Guorong, McKinney

Liked: Cleanliness, staff & service, property conditions & facilities
convenient, clean, breakfast is nice!
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Stayed 1 night in Jan 2024

10/10 Excellent

Kimberly

Stayed 3 nights in Dec 2023

6/10 Okay

Akash, Del Mar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is older property and needs to be remodeled to take on a fresher look. The location is too close to very busy and noisy freeway. Somehow didn't fall into the standard which I expected from a Holiday Inn.
Stayed 1 night in Dec 2023

8/10 Good

John, BLUE JAY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sofa pull out bed did not have any linen on it. Nothing but a mattress!
Stayed 1 night in Dec 2023

10/10 Excellent

Steven, san clemente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Asher

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited options around the area, otherwise fine
Stayed 2 nights in Dec 2023

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Shivakumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 2 nights in Dec 2023