"The man at the desk seemed upset and bothered that I booked with a third party (hotels.com) He even doubted that I had already paid and wanted to charge me again. I asked if there was shopping near I was told quickly no. I used Google maps and surprisingly there was a large shopping mall 15 min drive away. I consider that close. The water in the shower was cold as it ran in the tub. Cold enough that I considered asking for a new room, when the water was switched to the shower head it warmed up enough to shower. The temperature was usable but not as enjoyable as home. The ice machine only gives out about enough to fill a bucket then needs to make more. The ice machine on the 1st floor was not even on. We did not eat on property, but Sunday morning there was a lot of trash in the lobby and outside like beer bottles and pizza stuff."