Lobby sitting area

Reviews of Hyatt Place Indianapolis / Fishers

3 out of 5
Hyatt Place Indianapolis / Fishers
11455 IKEA WAY, BUILDING ONE, Fishers, IN

Reviews

9.4

Exceptional

Rating 10 - Excellent. 410 out of 524 reviews" "
Rating 8 - Good. 76 out of 524 reviews" "
Rating 6 - Okay. 17 out of 524 reviews" "
Rating 4 - Poor. 14 out of 524 reviews" "
Rating 2 - Terrible. 7 out of 524 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Rose

Travelled with family
Disliked: Staff & service, amenities
The hotel is in a great location within walking distance to restaurants. It is a fairly clean hotel. Unfortunately, the front desk staff was quite rude. They changed our reservation to a room with one bed when we paid extra to book a 2 queen bed suite. Three people in one bed will not work. When asking for a pull out bed, the front desk woman stomped off huffing and puffing. She came back and shoved a pillow and blanket at us. I asked for an additional blanket and pillow and she stomped off again with an attitude. The hotel was overbooked and the staff was overwhelmed. Clearly this hotel needs to have an adult present during the late evenings when they are overbooked as the front desk staff was young and engaged in unprofessional and inappropriate behavior.
Stayed 1 night in May 2024

10/10 Excellent

Jake

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area with plenty to explore.
Stayed 1 night in May 2024

10/10 Excellent

Courtney

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay!
Stayed 3 nights in Apr 2024
Response from Guest Service Manager on 29 Apr 2024
Hello Courtney,Our entire team and myself are really happy you enjoyed your stay with us, we hope to see you again soon!!

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Apr 2024
Response from Guest Service Manager on 26 Apr 2024
We are so happy to hear that you enjoyed your stay with us.

10/10 Excellent

Kathryn

Liked: Cleanliness, property conditions & facilities
The Hyatt Place is located in the Fishers District with lots of great dining options that you can walk to. Also close to the interstate for easy access
Stayed 2 nights in Apr 2024
Response from Guest Service Manager on 24 Apr 2024
Hello Kathryn,Thank you for taking the time to leave a review about your recent stay. We are all very happy that you enjoyed your stay with us. We hope to see you again for your next visit in town.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Service Manager on 26 Apr 2024
Thank you we appreciate your business.

10/10 Excellent

Jay

Stayed 2 nights in Mar 2024
Response from Guest Service Manager on 26 Apr 2024
Thank you we appreciate your business.

10/10 Excellent

Josue

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2024
Response from Guest Service Manager on 26 Apr 2024
Thank you we appreciate your business.

10/10 Excellent

Suzanne

Stayed 1 night in Mar 2024
Response from Guest Service Manager on 26 Apr 2024
Thank you we appreciate your business.

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms very nice and great options for dinner nearby
Stayed 1 night in Mar 2024
Response from Guest Service Manager on 24 Apr 2024
Hi there Stacy,We all appreciate you for taking the time to leave us a positive review and are more than happy how you had a great time and enjoyed our amenities. Have a wonderful day!

8/10 Good

Krysta

Liked: Cleanliness, staff & service, property conditions & facilities
na
Stayed 2 nights in Mar 2024
Response from Guest Service Manager on 26 Apr 2024
Thank you we appreciate your business.

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many dining and entertainment options within walking distance.
Stayed 1 night in Mar 2024
Response from Guest Service Manager on 26 Apr 2024
GREAT!! thank you so much for the positive review we are all happy you enjoyed your stay here in Hyatt Fishers.

10/10 Excellent

Mark

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
In the rear where we parked easy access. New construction noted I’m glad that they were not working
Stayed 1 night in Mar 2024
Response from Guest Service Manager on 26 Apr 2024
We are all glad you enjoyed your stay with us!!

10/10 Excellent

Stephanie

Stayed 1 night in Mar 2024
Response from Guest Service Manager on 26 Apr 2024
Thank you we appreciate your business.

10/10 Excellent

Ezra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, nice finishings, comfortable bed, has everything you’d like expect and more at the price point it is
Stayed 1 night in Mar 2024
Response from Guest Service Manager on 24 Apr 2024
Hello Ezra,We are all happy that you enjoyed your stay with us, we appreciate you for taking the time to leave us a positive review.

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Mar 2024
Response from Guest Service Manager on 24 Apr 2024
Hello Hugo,We appreciate your 10/10 review. We all look forward to seeing you soon.

10/10 Excellent

Gary, Greencastle

Liked: Staff & service, property conditions & facilities
Great and very new
Stayed 1 night in Feb 2024
Response from Guest Service Manager on 24 Apr 2024
Hello Gary,We appreciate your 10/10 review. We all look forward to seeing you soon.

10/10 Excellent

Erika

Stayed 1 night in Feb 2024
Response from Guest Service Manager on 26 Apr 2024
Thank you for giving us a 5/5 rating, we are all delighted that you enjoyed your stay with us.

6/10 Okay

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Ron

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

equoia m

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and staff was professional. Check-in was smooth. The only thing I didn't like was when I ran the shower the bathtub filled up with water so I was standing in dirty water. I even checked the pull up stopper to ensure it was up to drain.
Stayed 1 night in Feb 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

ALEJANDRO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff does a great job!
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping
Stayed 1 night in Jan 2024

10/10 Excellent

Gilbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main thing for us was a very nice pool that was open. At first there were no towels, but before we left the pool there were lots of heavy towels. The second thing was the great breakfast. Other than those two, everything was very good. We will look to stay there again on our next visit. Thanks!
Stayed 1 night in Dec 2023

10/10 Excellent

Craig, Higganum

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, in a delightful, walkable area called Fishers District. Many shops and restaurants.
Stayed 1 night in Jan 2024

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyatt Fishers, IN
Great Hotel, very clean, great location
Stayed 1 night in Jan 2024

10/10 Excellent

Emily Van

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really close near the hotel. Staff was really nice and place was very clean.
Stayed 1 night in Jan 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The entry way light in our room(RM214) was going on/off randomly
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No management on duty
Hyatt Place Indianapolis / Fishers is a very modern hotel with a neat design. We found the hotel to be very clean. Unfortunately, the power blinds were not working. We called for assistance and we were told someone would be up as soon as the shift change took place. No one showed up and we had to deal with the blinds being open for the night. It was frustrating because the area around the hotel is very well lit up at night. I tried to speak with a manager the next morning about the concern, but I was told there was no manager on duty. I called the next business day and was again told there was no manager on duty. This is a beautiful hotel, but the service was subpar.
Stayed 1 night in Jan 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Cyrus

Stayed 1 night in Jan 2024

8/10 Good

Ziyuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Arrived New Years Eve,Stayed for one night,check in was smooth,staff was helpful. Top Golf was across the road,Castleton Mall 10mins away,Lucas Oil Stadium 20mins away, we played tge Raiders, my Colts won. Plenty of options for dinning & lounging literally a walk across the parking lot. Only knock at night parking for hotel, because the businesses are so close.
Stayed 1 night in Dec 2023

10/10 Excellent

Mandy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay
Stayed 1 night in Dec 2023

8/10 Good

Birgit

Stayed 3 nights in Dec 2023

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay!
All staff were super helpful and friendly. Great location. Close to so many amenities, restaurants, and recreation opportunities. Clean, comfortable, up to date hotel. Free breakfast buffet was well stocked, with more variety and better quality than most hotels that offer this service. Would definitely stay again.
Stayed 2 nights in Dec 2023

8/10 Good

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2023

10/10 Excellent

Tate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Birgit

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One shower door was very hard to open. Water seeped next to toilet. Good size room, comfortable beds.
Stayed 1 night in Dec 2023

8/10 Good

Scott

Stayed 1 night in Dec 2023

10/10 Excellent

Mecole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyatt Place Indianapolis/Fishers
The hotel was conveniently located near my family’s home. The room was spacious, the beds were comfortable, and the bathroom was nice. The complimentary breakfast in the morning was quite good.
Stayed 1 night in Dec 2023

10/10 Excellent

MENG CHEN

Stayed 3 nights in Dec 2023

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Dionne

Travelled with family
Top Notch Employees
The staff was friendly, helpful and every worker there made sure you had a great stay.
Stayed 2 nights in Dec 2023

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023