Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

3.5 star property
Hotel with 2 restaurants, a short walk to Lucas Oil Stadium

Choose dates to view prices

Photo gallery for Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Meeting facility
Point of interest
Exterior
Meeting facility
Reception
In the heart of Indianapolis, Crowne Plaza Indianapolis-Dwtn-Union Stn offers a convenient retreat. Enjoy American cuisine at one of the two on-site restaurants, unwind with dry cleaning/laundry services, or stay active at the 24-hour gym. With in-room WiFi and multilingual staff on hand to help you navigate your trip.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Breakfast available
  • Gym
  • Housekeeping
The current price is AU$195
includes taxes & fees
21 Sept - 22 Sept

Room options

Available filters for rooms
Showing 18 of 18 rooms

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Comm, Mobil, Access Tub)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Shower/bath combination
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds (Train Car)

9.2 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Comm, Mobil, Access Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Pool View

7.8 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Shower/bath combination
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Shower/bath combination
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Shower/bath combination
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Shower/bath combination
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Train Car)

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Shower/bath combination
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(35 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Shower/bath combination
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Shower/bath combination
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Shower/bath combination
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Shower/bath combination
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
123 W Louisiana St, Indianapolis, IN, 46225

What's nearby

  • Indiana Convention Center - 2 min walk - 0.2 km
  • Lucas Oil Stadium - 3 min walk - 0.3 km
  • Gainbridge Fieldhouse - 6 min walk - 0.6 km
  • Old National Centre - 3 min drive - 1.8 km
  • Indianapolis Zoo - 5 min drive - 2.2 km

Getting around

  • Indianapolis Station - 2 min walk
  • Canal Station - 11 min drive
  • Indianapolis International Airport (IND) - 21 min drive

Restaurants

  • ‪Harry & Izzy's - ‬3 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪Patron Saint - ‬4 min walk
  • ‪St Elmo Steak House - ‬4 min walk
  • ‪White Castle - ‬4 min walk

About this property

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Hotel near Indiana Convention Center
A short walk from Lucas Oil Stadium and Gainbridge Fieldhouse, Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG provides dry cleaning/laundry services, a bar and a 24-hour gym. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and American cuisine. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), valet parking (surcharge) and express check-out
  • Express check-in, a front desk safe and 22 meeting rooms
  • Multilingual staff, a banquet hall and free newspapers
  • Guest reviews say great things about the helpful staff and location
Room features
All 273 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with premium channels
  • Recycling, fridges and video game consoles

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 5 to 15 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • 123 West
  • Taggart's

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 22 meeting rooms
  • 24-hour business centre
  • 55,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5.00 to 15.00 per person
  • Valet parking fee: USD 60 per day (in/out privileges)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Indianapolis Downtown Union Station
Crowne Plaza Union Hotel Indianapolis Downtown Station
Crowne Plaza Indianapolis Downtown Union Station Hotel
Crowne Plaza Union Station

Frequently asked questions

Is Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

As of 31 Aug 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG on 21 Sept 2025 start from AU$195.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Valet parking is available for USD 60 per day.

What time is check-in at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Checkout is at 11:00 AM.

Where is Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG located?

Located in Downtown Indianapolis, this hotel is within a 5-minute walk of Indiana Convention Center and Lucas Oil Stadium. Gainbridge Fieldhouse and White River State Park are also within 15 minutes. Indianapolis Station is only a 2-minute walk and Canal Station is 30 minutes.

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Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 615 out of 1015 reviews
Rating 8 - Good. 206 out of 1015 reviews
Rating 6 - Okay. 96 out of 1015 reviews
Rating 4 - Poor. 44 out of 1015 reviews
Rating 2 - Terrible. 54 out of 1015 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great reuse of a historic space. Definitely stay in the converted rail cars!
Stayed 3 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and staff was great, definitely stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Marsha

Would definitely stay there again
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Amenities
We loved the location and the staff was very professional and friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in the train car - super unique and fun. Hotel was nicely quiet and clean!
Stayed 1 night in Jul 2025

10/10 Excellent

Cierr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much for the amazing hospitality.
Stayed 1 night in Aug 2025

10/10 Excellent

davy

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel very friendly and helpful staff
Stayed 2 nights in Jul 2025

10/10 Excellent

KACIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice. Loved the art. Rooms were clean and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Liezl

Liked: Cleanliness, amenities, property conditions & facilities
Amazingly perfect stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Dawni

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay! Will come back!
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far one of the best places I've ever stayed
Stayed 1 night in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! I wish to be there after construction is done
Stayed 3 nights in Jul 2025

10/10 Excellent

Kelly

Liked: Amenities
Amazing!
Stayed 2 nights in Aug 2025

6/10 Okay

Robert

Liked: Property conditions & facilities
It's an OK hotel. Nice building but nothing outstanding comes to mind.
Stayed 1 night in Aug 2025

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Clean and amazing staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Isha

Liked: Cleanliness, staff & service, property conditions & facilities
Great time
Stayed 2 nights in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!!
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and a great property
Stayed 3 nights in May 2025

10/10 Excellent

Cara

Liked: Amenities
it was such an amazing experience to stay in a train car, plus the room felt very luxurious. staff were very accommodating about an extra bed
Stayed 1 night in Jul 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Lots of construction right across the street.
Stayed 1 night in Jul 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great location if you’re going to Lucas Stadium or anywhere downtown. There are many good restaurants and pubs within walking distance. There is construction going on now so we parked at Plaza Park and walked from there. The staff is friendly and helpful, our room was clean and comfortable and we’ll stay again when we’re in Indianapolis.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, feels safe, close to several stores
Stayed 1 night in Apr 2025

10/10 Excellent

Luis

Liked: Amenities
Hotel is beautiful
Stayed 2 nights in Apr 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, easy check in, great location and the heat and AC work well.
Stayed 1 night in May 2025