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Hotel Arctic

4.5 star property
Hotel Arctic offers a peaceful natural retreat with bay views, where guests can savor gourmet dining experiences or relax in comfortable accommodations

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This upscale eco-certified hotel sits near the bay, providing a perfect setting to enjoy breakfast buffet and terrace views. Guests find relaxation in nature while having access to two restaurants, a coffee shop/cafe, library, and attentive concierge services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Double or Twin Room

Junior Double or Twin Room

Junior Double or Twin Room

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Kitchen
  • Ocean view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

8.4 out of 10
Very good
(9 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Kitchen
  • Ocean view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Double or Twin Room

Premium bedding, individually decorated, individually furnished

Junior Double or Twin Room

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Kitchen
  • Ocean view
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Panoramic Cabin, 1 Double Bed

Panoramic Cabin, 1 Double Bed

Panoramic Cabin, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Kitchen
  • Ocean view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Kitchen
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Apartment, 1 King Bed

Grand Apartment, 1 King Bed

Grand Apartment, 1 King Bed

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Kitchen
  • Ocean view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Apartment, 1 King Bed

Deluxe Apartment, 1 King Bed

Deluxe Apartment, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Kitchen
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Ilulissat is home to Hotel Arctic. Knud Rasmussen Museum and Ilulissat Harbour are two other places to visit that come recommended. Spend some time exploring the area's activities, including whale watching. Visit our Ilulissat travel guide
Map
Lufthavnsvejen, Ilulissat, Qaasuitsup Kommune, 3952

What's nearby

  • Ilulissat Harbour
    13 min walk - 1.2 km
  • Knud Rasmussen Museum
    17 min walk - 1.4 km
  • Ilulissat Hospital
    18 min walk - 1.6 km

Getting around

  • Ilulissat (JAV)
    3 min drive

Restaurants

  • Hangout Bistro
    2 min drive
  • Hotel Arctic
  • Hong Kong Café
    2 min drive
  • Café Iluliaq
    2 min drive
  • Inuit Cafe
    2 min drive

About this property

Hotel Arctic

Luxury hotel near Ilulissat Harbour
Located close to Ilulissat Hospital and Knud Rasmussen Museum, Hotel Arctic provides a free breakfast buffet, a free return airport shuttle and a terrace. Enjoy a meal at the two on-site restaurants. In addition to a coffee shop/cafe and a library, guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • Concierge services, a front desk safe and multilingual staff
  • Coffee/tea in reception, a reception hall and a TV in reception
Room features
All 95 individually furnished rooms offer comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and separate sitting areas.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 50-inch flat-screen TVs with premium channels
  • Balconies or patios, wardrobes/cupboards and separate sitting areas

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 7:00 PM at scheduled times
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Kitchen
  • Limited room service
  • Oven
  • Separate dining area
  • Toaster

More

  • Access via exterior corridors
  • Cleaning products are eco-friendly
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for DKK 550.0 per day.
Cots (infant beds) are available for DKK 500.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: DKK 30.00 per person, per night, up to 21 nights

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: DKK 500.0 per day
  • Rollaway bed fee: DKK 550.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Greenland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Hotel Arctic Hotel
Hotel Arctic Ilulissat
Hotel Arctic Hotel Ilulissat

Frequently asked questions

Is Hotel Arctic pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Arctic?

Self-parking is free at this property.

What time is check-in at Hotel Arctic?

Check-in start time: 3:00 PM; check-in end time: 10:00 AM.

What time is check-out at Hotel Arctic?

Checkout is at 10:00 AM.

Does Hotel Arctic provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 6:00 AM to 7:00 PM at scheduled times.

Where is Hotel Arctic located?

Situated in Ilulissat, this luxury hotel is within 1 mi (2 km) of Ilulissat Harbour and Knud Rasmussen Museum. Ilulissat Hospital is 1.4 mi (2.2 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Arctic Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 32 out of 49 reviews
Rating 8 - Good. 10 out of 49 reviews
Rating 6 - Okay. 2 out of 49 reviews
Rating 4 - Poor. 4 out of 49 reviews
Rating 2 - Terrible. 1 out of 49 reviews

Reviews

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, amazing food
Stayed 1 night in Aug 2025

10/10 Excellent

Eugenie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay in Aurora cabin

A most beautiful view from the cabin. All the staff were brilliant. I love my stay here.
Stayed 1 night in Mar 2025

6/10 Okay

Jane

Disliked: Amenities
The view from the room and the terrace is fabulous
Stayed 2 nights in Jun 2025

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
The View was awesome from my glass window cabin! BEAUTIFUL!
Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Each night we were able to watch a whale play in the bay with the sun setting behind it with beautiful icebergs. A very mice way to end the day. The hotel is just outside the town but it was easy to get in by taxi or bus.
Stayed 5 nights in Sep 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, would stay again if around.
Stayed 3 nights in Jun 2025

10/10 Excellent

Brent

Liked: Cleanliness, property conditions & facilities
Retaurants on premise
Stayed 2 nights in Oct 2025

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the glaciers
Stayed 1 night in Aug 2025

8/10 Good

KYONG

Liked: Cleanliness, property conditions & facilities, room comfort

Very good

Fjord view rooms are amazing.
Stayed 1 night in Aug 2025

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Super service
Stayed 2 nights in Nov 2025

10/10 Excellent

MARIO

Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect
Stayed 3 nights in Jun 2025

8/10 Good

Y T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glass cabin is nice but small

We stayed one night in the glass cabin. The view is nice but the room is quite small. During day time on a sunny day the room can get pretty warm. One other thing I didn’t realize before the stay was that any small LED lights at night are reflected on multiple glass panels which could be annoying for some. I would opt for a larger suite in the main building next time.
Stayed 1 night in Sep 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Panoramic aurora cabins are awesome. The views are superb. Well stocked, warm and unique.
Stayed 1 night in Feb 2026

10/10 Excellent

Nina

Liked: Cleanliness, amenities, property conditions & facilities
Great beds, wonderful breakfast, friendly and helpful staff, heated bathroom floor, and just all around great experience!
Stayed 2 nights in Feb 2026

8/10 Good

Karl Kristian

Liked: Cleanliness
Dejlugt
Stayed 1 night in Oct 2025

8/10 Good

Jens Bech

Disliked: Cleanliness
Intet
Stayed 3 nights in Oct 2025

8/10 Good

Henrik

Liked: Amenities
Dejligt hotel og god morgenmadsbuffet
Stayed 3 nights in Sep 2025

10/10 Excellent

Mads

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rigtig godt
Stayed 2 nights in Sep 2025

4/10 Poor

Sabrina

Liked: Cleanliness
Disliked: Staff & service, amenities
Es begann damit, dass ich dem Hotel bereits 2 Monate bevor ich buchte, eine E-Mail schrieb und 2 kurze Fragen hatte zur Buchung. Als nach 3 Wochen noch keine Antwort kam, schrieb ich über Instagram und fragte wann denn eine Antwort kommt, diese kam dann 2 Tage später. Richtig helfen konnte man nicht. Service gibt es hier absolut nicht. Wir buchten eine Nacht in einem normalen Zimmer, welches bereits sehr abgewohnt war. Der Wasserkocher war glaube ich von 1980. Die Betten sehr durch gelegen. Die Aussicht war allerdings super. Beim Check in wurden wir so gar nicht freundlich begrüßt. Der ältere Herr sprach scheinbar kein Englisch oder verstand einfach nichts. Es ist absolut kein check in vor der Check in Zeit möglich auch wenn sehr viele Zimmer frei sind. Wir hatten nach der ersten Nacht noch 2 Nächte in den Aurora Cabins gebucht. Davon waren auch 4 frei. Also man konnte sie noch buchen. Dennoch mussten wir spätestens um 10 aus checken und konnten dann erst wieder 16 uhr einchecken. Absolut umständlich und hat nichts mit Service zu tun. Die Koffer ließen wir im Hotel. Dort stehen sie in einem Raum der für jeden zugänglich ist und nicht verschlossen war. Mit einem unguten Gefühl sind wir also den ganzen Tag unterwegs gewesen. Wir zogen dann abends in die Cabin. Ja sie sind toll. Aber wer schon mal in Norwegen oder Island in solchen Cabins geschlafen hat wird enttäuscht sein. Sie war wirklich sehr klein. Es gab 2 Flaschen Wasser und 2 eingepackte Sandwiches. Keine hochwertig
Stayed 2 nights in Sep 2025

4/10 Poor

Kari

Liked: Property conditions & facilities
Disliked: Room comfort
Sänky oli todella kapea ja iso mies meinasi väkisin tippua lattialle siitä. Sänky oli myös epämukavan upottava eli ei terveellinen.
Stayed 5 nights in Jul 2025

10/10 Excellent

Yumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
flightの都合で泊まることはできなかったが、別の日にショッピングで利用。とても雰囲気の良いホテルです。シャトルバスもIlulissat空港から出ているので便利。
Stayed 1 night in Jun 2025

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dejligt hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Gerhard

Liked: Cleanliness, amenities, property conditions & facilities
Gute Zimmer mit tollem Ausblick, netter Sevice, schöne Terrasse. Fantastisches Frühstück.
Stayed 1 night in Jun 2025

4/10 Poor

Dorte

Disliked: Staff & service, property conditions & facilities, room comfort
Trist og uden charme. Knirkende gulve, fælles nefcafe i en vindueskarm på trappen.
Stayed 2 nights in May 2025

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smuk og dejlig oplevelse

God modtagelse. Dejligt hotel. Rent og pænt værelse. Flot udsigt. Vi er meget tilfredse.
Stayed 1 night in May 2025