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"The Marriott system has to rejuvenate the Protea brand. For anyone who has stayed in a Protea in South Africa? Prepare to be shocked. I was shaken...This is not what a Protea should be."

"Internet spasmodic. Breakfast was not very much!"

"The room was clean but when arranging the room the air conditioner is far or out of reach to circulate th room so it get hot . I have to sleep at the edge of the bed to ensure I get some air condition. Complained so much but it’s not staff fault but rather the Pple that designed the room . The breakfast option are so limited imagine offering veggie toast and tea as breakfast to poor for the price they charge. "

"I was not given a room and was never refunded. Be careful of scam. "

"Nice location and great room size. Nice lounge with a good dj and outside atmosphere. But breakfast was botched. The catering staff was totally unprepared for something they do every day or busy weekend. We had to wait an hour for breakfast items to be replaced. Once the food was brought out, out of the 4 staffers in the room only one was allowed to serve the buffet. After the guests yelled at them to assist the server, then another staffer joined to serve. Besides that, grounds was meticulous, and staff generally was pleasant. Would give a second chance. "

"⭐⭐⭐⭐⭐ 5 Stars – An Amazing Stay! I had a fantastic experience at this hotel! From the moment I arrived, everything exceeded my expectations. The room was spotless and very comfortable. I especially appreciated the 24/7 power supply, which allowed me to keep the room nice and cool despite the hot weather outside. The food was delicious with great variety, and the staff were incredibly polite and attentive. They checked in frequently to make sure I was comfortable, which made me feel truly valued as a guest. The pool area was clean and relaxing, perfect for unwinding. The club was lively and very entertaining — definitely a highlight of my stay! I also felt completely safe thanks to the 24/7 security presence, which was very reassuring. Overall, this hotel delivers excellence in comfort, service, and entertainment. I will definitely be returning and highly recommend it to anyone looking for a wonderful stay. 5 stars all the way! 🌟"

"It's my city was great 👍"

"We had a very positive experience with the manager who assisted my husband and me. He ensured that each issue was handled thoroughly and efficiently, all while maintaining professionalism, patience, and grace. His calm demeanor and attention to detail made a stressful situation much easier to navigate. We truly appreciate his leadership and excellent customer service. "

"The spa was closed for the entire duration of our stay. The microwave, fridge, and lights in the guest toilets and the second bedroom ensuite were not working. When I escalated these issues, staff assured me they would be fixed the next day, but nothing was done. I ordered food through the kitchen service, but the order was sent to another room by their own error. After I cancelled it, food was still delivered to our room at 11 p.m. This reflects very poor communication within the hotel. I will never visit this hotel again. The staff were unprofessional, and one staff member even asked my husband for money, which was completely unacceptable. While the rooms look nice, many facilities are fa"