A nice hotel in a perfect location but lacking attention to detail and badly needing investment. For a 4 star ‘Exclusive’ ‘luxury’ ‘boutique’ hotel all sorts of things need attending to: 2 umbrellas on the terrace for the whole hotel - come to breakfast late and you need to sit in blazing sun. No tea making, bin, mirror in room. Tiny wardrobe with a handful of hangers. No place to put bags. Certainly ‘luxury’ extras perhaps expected for €350 or more a night were not present. Maintenance poor - shower / bath tap jammed and despite maintenance visit never worked thecwhole stay plug not working, bulbs not working, light falling off wall. Furnishings strange, not taking reference to the beautiful historic building, and rather dated. Ancient tiny TV. Clear that investment has been totally absent for years.
Staff helpful and enthusiastic but rather hit and miss in efficiency.
Maximum of only one staff member seemingly present outside breakfast and no hint of any sort if exclusive or luxury hospitality.
For pretty much the most expensive hotel in town a real disappointment. A recent stay in the Leto was equally good and a third of the price. Ridiculous cost left a bitter taste and unfulfilled expectations after an otherwise lovely stay on the island. Very mediocre.