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Reviews of Sindbad Club

4 out of 5
Sindbad Club
Village Road, Hurghada, Red Sea Governorate

Reviews

7.8

Good

Rating 10 - Excellent. 24 out of 64 reviews" "
Rating 8 - Good. 21 out of 64 reviews" "
Rating 6 - Okay. 8 out of 64 reviews" "
Rating 4 - Poor. 6 out of 64 reviews" "
Rating 2 - Terrible. 5 out of 64 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Hernan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good options for dining and great pool. The downside is that the elevators are located in the center of the building, so if you are staying a bit far from them, you have a long walk to your room.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Public Relation & Media Communication on 10 Dec 2022
Dear Guest,Thanks for taking the time to share your feedback. We really appreciate it.Best Regards, Sindbad Club Team.

2/10 Terrible

JunHong

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfriendly at frontdesk
Stayed 1 night in Oct 2022
Response from Marina Bulanova on 8 Oct 2022
Dear Guest, We thank you for taking the time to rate our hotel. All guest feedback is very valuable to us as we constantly look to improve ourselves. In order to do that we would like you to send us more details about the negative points by mail at bmarina@sindbadclub.com.Kind Regards, Public Relation & Media Communication.

10/10 Excellent

Hazem, Marlton

Stayed 6 nights in Sep 2022

8/10 Good

Sergey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family of four without children. We really enjoyed our stay at Sindbad Club. Nice green area with great pools, an aqua park, numerous bars and restaurants. The food was very good and plenty. Excellent animation. We particularly enjoyed dance shows from all over the world. The staff was extremely helpful and considerate. The only little problem had to do with our room that overlooked the dining area and was a bit noisy. Otherwise, we recommend Sindbad Club for all travellers, especially families, and thank the resort for the great stay.
Stayed 5 nights in Jan 2022
Response from Public Relation & Media Communication on 23 Jan 2022
Dear Guest, Thank you for your review. We are sorry that we didn't meet all your expectations for this holiday. We try our best to give all our guests the best experience and it seems we fell short this time. We hope you will consider staying with us again in the future, and that we will be able to show you the number of improvements we are trying to put in place. Best regards, Sindbad Club Team

4/10 Poor

Mohamed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will not come back again
This was the first time in this hotel and will be the last, I will not come back again. My room was located in the 4th floor and most of time the elevator was very busy and have to waste alot of time to use it. The cleaning of room was once time at my stay for 4 nights. Unfortunately they made very stupid system to use electricity that had to leave any adult person inside the room to keep it running ( you have to lock the room from inside to keep the light system running, so I can't leave my children inside the room alone) I asked the receiption to make a late check out, but they asked me to pay around 100 usd which equals the price of completely one night.
Stayed 3 nights in May 2021
Response from Public Relations & Media communication on 11 June 2021
Dear Mohamed, We thank you for choosing Sindbad Club for your recent vacation. We would also like to thank you for taking the time to write your review. Feedback for us is important, as it helps us to understand where we are performing to a high standard and the areas where we need to improve. Please be advised your comments have been passed to the management team and will be reviewed accordingly. We are sorry that you found the hotel overcrowded these days the elevator could be busy. Kindly be informed, there are 3 elevators near to your room and 1 elevator in the middle of the corridor on your floor. Cleaning of the rooms at the guest request. One of the protocol requirements for handling to prevent COVID 19. Our hotel is a member of the Green Star Environmental Program. This type of turning on and off electricity is one of the conditions that save unnecessary waste and emissions into the atmosphere and save power. It's a mandatory element in 5 stars hotels. The hotel standard check-out time is 12 afternoon. Reception has a fixed time and price for late check-out ( till 15-00 - 15$, till 18-00 - 25$, till 21-00 - 35$). Kindly be informed of this subject upon availability. If the guest needs to extend later than 9 PM, the price equal to 1 night in the house. Best Regards, Sindbad Club.

6/10 Okay

Mohamed

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
I will not come back again
It's the first time in this hotel and I will not come back again. My room was located in the 4th floor and most time the elevator was very busy and waste much time to use it. the cleaning of room was once time at my stay for 4 nights. they made stupid system to use electricity that had to leave adult person inside the room to keep it running ( you have to lock the room from inside to keep the light system, so I can't leave my child inside the room alone ). I asked to late check out, but they asked me to pay around 100 usd which equals one night.
Stayed 1 night in Jun 2021
Response from Public Relations & Media communication on 11 June 2021
Dear Mohamed, We thank you for choosing Sindbad Club for your recent vacation. We would also like to thank you for taking the time to write your review. Feedback for us is important, as it helps us to understand where we are performing to a high standard and the areas where we need to improve. Please be advised your comments have been passed to the management team and will be reviewed accordingly. We are sorry that you found the hotel overcrowded these days the elevator could be busy. Kindly be informed, there are 3 elevators near to your room and 1 elevator in the middle of the corridor on your floor. Cleaning of the rooms at the guest request. One of the protocol requirements for handling to prevent COVID 19. Our hotel is a member of the Green Star Environmental Program. This type of turning on and off electricity is one of the conditions that save unnecessary waste and emissions into the atmosphere and save power. It's a mandatory element in 5 stars hotels. The hotel standard check-out time is 12 afternoon. Reception has a fixed time and price for late check-out ( till 15-00 - 15$, till 18-00 - 25$, till 21-00 - 35$). Kindly be informed of this subject upon availability. If the guest needs to extend later than 9 PM, the price equal to 1 night in the house. Best Regards, Sindbad Club.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good location, nice staff , good food
Stayed 5 nights in Mar 2021
Response from Public Relations & Media communication on 9 Apr 2021
Dear Guest, Thanks for taking the time to share your feedback. We really appreciate it. Best Regards, Sindbad Club Team.

10/10 Excellent

Amr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good
Everything was good. The food was delicious but little variety. Staff are very friendly and helpful. Animation team is very nice but only 2 animators do all activities.
Stayed 3 nights in Mar 2021
Response from Public Relations & Media communication on 24 Mar 2021
Dear Amr, Thank you for choosing Sindbad Club to spend your holidays. We are so happy to hear that our team exceeded your expectations, as this shows that we are succeeding in making our guest experiences truly memorable. We will pass your kind regards to all our team. Thank you and we hope to see you again! Best Regards, Sindbad Club Team.

10/10 Excellent

Karim

Stayed 1 night in Jan 2021
Response from Public Relations & Media communication on 25 Jan 2021
Dear Karim, Thanks for taking the time to share your feedback. We really appreciate it. Best Regards, Sindbad Club Team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Dec 2020
Response from Public Relations & Media communication on 15 Jan 2021
Dear Guest, Thanks for taking the time to share your feedback. We really appreciate it. Best Regards, Sindbad Club Team.

10/10 Excellent

Verified traveller

Stayed 6 nights in Dec 2020
Response from Public Relations & Media communication on 19 Dec 2020
Dear Guest, Thanks for the five-star review. We really appreciate the support.

8/10 Good

Esam, Cairo

Liked: Staff & service, amenities, property conditions & facilities
Nothing unique every thing was normal - over priced hotel
Stayed 2 nights in Oct 2020
Response from Public Relations & Media communication on 3 Nov 2020
Dear Esam, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best Regards, Sindbad Club Team.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2020
Response from Guest Experience Manager on 1 Nov 2020
Dear Guest, Thank you for taking the time to rate our hotel. All guest's feedback is very valuable to us as we are constantly seeking to improve. For it, we would like you to send us more details about your stay with us by mail. Sincerely, Guest Experience Manager.

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Oct 2020
Response from Guest Experience Manager on 21 Oct 2020
Dear Guest, Thank you for taking the time to rate our hotel. All guest's feedback is very valuable to us as we are constantly seeking to improve. For it, we would like you to send us more details about your stay with us by mail quality@sindbadclub.com. Sincerely, Guest Experience Manager

4/10 Poor

Dina

Disliked: Staff & service, property conditions & facilities, room comfort
bad experience
I faced many problems during my stay such as the quality of services which were affected by the poor quality of guests and their bad behaviors I couldn't relax or enjoy my stay due to the loud voices, noise and people screaming everywhere in swimming pools restaurants and the beach even the next door guest was shouting and hitting his wife I couldn't feel that I get the value of money I paid for the 8days vacation toilettes were awful, pampers and washing kids using adults bathrooms I felt panicked, discomfortable and annoyed the target of hotels hospitality is to feel relaxed joyful and peaceful and to be attracted to the hotel if not then the hotel failed to achieve the main objective I was distracted everywhere due to unprofessional selection for the type of guests it was a bit like a public park and beaches although am a regular guest the stay this time didn't match my expectation sorry to tell that
Stayed 8 nights in Sep 2020
Response from Guest Experience Manager on 11 Oct 2020
Dear Dina, Thank you for taking the time to rate our hotel. All guest's feedback is very valuable to us as we are constantly seeking to improve. For it, we would like you to send us more details about your stay with us by mail quality@sindbadclub.com. Sincerely, Guest Experience Manager.

4/10 Poor

Mostafa, Cairo , Egypt

Travelled with family
Liked: Cleanliness, property conditions & facilities
I liked the location and the infrastructure of the resort. What I didn’t like is the room service , food quality (breakfast) ,and the unorganized flow of visitors that happened during this period .
Stayed 5 nights in Oct 2020
Response from Public Relations & Media communication on 11 Oct 2020
Dear Mostafa, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Nevertheless, it is only on receiving such feedback that we are able to maintain improve the standard of service that we provide to our valued guests. Rest assured that I will share your comments with my team so that any necessary action may be taken. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sindbad Club Team.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Hotel is Clear and the aqua park is very good The sea is wow Food is good
Stayed 4 nights in Aug 2020
Response from Public Relations & Media communication on 10 Sept 2020
Dear Guest, Thank you very much for your positive review. We value you as our loyal guests and we hope that we can welcome you again in our hotel. We will forward your kind world to all our team. Best wishes from Sindbad Club Team.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
Hotel is Clear and the aqua park is very good The sea is wow Food is good
Stayed 4 nights in Aug 2020
Response from Public Relations & Media communication on 10 Sept 2020
Dear Guest, Thank you very much for your positive review. We value you as our loyal guests and we hope that we can welcome you again in our hotel. We will forward your kind world to all our team. Best wishes from Sindbad Club Team.

8/10 Good

Mohammed

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Public Relations & Media communication on 5 Sept 2020
Dear Mohammed, Thanks for taking the time to share your feedback. We really appreciate it. Best Regards, Sindbad Club Team.

4/10 Poor

Dodo

Disliked: Staff & service
hotel staff was not good and were not co-operated
Stayed 3 nights in Aug 2020
Response from PR & Media Communication on 19 Aug 2020
Dear Guest, Thank you for sharing your feedback. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We are sorry to read that your stay did not meet all your expectations. We have taken note of your comments and will inform our management. We hope to have the honor of welcoming you back to your second home Sindbad Club.

2/10 Terrible

Verified traveller

very bad not clean very bad very bad very bad very bad
Stayed 4 nights in May 2020
Response from PR & Media Communication on 13 June 2020
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Nevertheless, it is only on receiving such feedback that we are able to maintain improve the standard of service that we provide to our valued guests. More details about your stay will be appreciated. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sindbad Club Team.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
I really enjoyed the beach of this hotel, you just have to walk to it outside of the property. there is a supermarket near by and if it wasn't for the Covid-19 it would have been a much lively place as what is Hurgada known for. Food was ok and staff were helpful..
Stayed 2 nights in May 2020
Response from PR & Media Communication on 1 June 2020
Dear Guest, Thank you for a positive review. In this difficult for all of us time it is a very important to feel support. We appreciate it and hope to welcome you back as soon as possible. Best Regards Sindbad Club Team.

10/10 Excellent

Minjie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a nice place to stay, with port and near city center.
Stayed 4 nights in Feb 2020
Response from PR & Media Communication on 13 Feb 2020
Dear Minjie, Thank you for the excellent score for our hotel! We are glad that you enjoyed your stay and hope to see you again very soon on your 2nd home. Sincerely, Sindbad Club Team.

2/10 Terrible

Andresen, Germany

Disliked: Cleanliness, staff & service
I had a very bad experience with this hotel. Caused urgent illness of my child I had to leave the hotel early the following morning, Thursday 2.02. 2020! At the reception I was promised that Expedia would come back to me regarding the cancellation of the room! No response until till now = very bad service!
Stayed 3 nights in Jan 2020
Response from PR & Media Communication on 5 Feb 2020
Dear Andersen, We apologize for any inconvenience. We conducted an internal investigation and ask you to contact the hotel directly and provide us with details for the possibility of returning the unused amount.

10/10 Excellent

Yan Ting

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Let's relax!
Value of money. Included breakfast, lunch, snack, dinner, a small water park, pools, beach. Highly recommend this resort. There are some souvenirs shops nearby, I bought some nice camel milk hand cream from the shop "Lavender". The owner was very nice, he loves talking with travelers.,
The shop
Stayed 3 nights in Oct 2019
Response from PR & Media Communication on 3 Nov 2019
Dear Yan Ting, Thank you very much for your review. The review helps us to improve the services provided for our guests, and it also helps other guests make the right decision when they are looking for the hotel. We appreciate very much that you share your impressions of your holidays at Sindbad Club. We are glad that our hotel met and exceed your expectations. And we will be more than happy to have you as our guest again in your 2nd home Sindbad Club. Best regards, Sindbad Club Team.

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel from Expedia all inclusive hard when I arrived the hotel they said it's not hard it's only soft.
Stayed 3 nights in Sep 2019
Response from PR & Media Communication on 27 Nov 2019
Dear Guest, Kindly be informed that all description is written on our site: All-inclusive details: This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the greatest i’ve ever been to, the rooms are bretty old but everything else is superior
Stayed 4 nights in Oct 2018
Response from PR & Media Communication on 29 Sept 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sindbad Club Team.

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for the kids with aqua slides. The beach is amazing with nearby restaurant for snacks and drinks. This hotel was very busy in August when I visited. If you are a big group more than 5, it might be difficult to find seating area together on the pool or at meals time.
Stayed 6 nights in Aug 2019
Response from PR & Media Communication on 29 Sept 2019
Dear Guest, Thank you for choosing Sindbad Club to spend your holidays. We are so happy to hear that our team exceeded your expectations, as this shows that we are succeeding in making our guest experiences truly memorable. We will pass your kind regards to all our team. Thank you and we hope to see you again! Best Regards, Sindbad Club Team.

8/10 Good

Farah, UAE, Dubai

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was pleasent overall. Lack of WIFI inside the rooms was a bit of a disadvantage and challenge.
Stayed 3 nights in Apr 2019

8/10 Good

Emad

Liked: Staff & service
Good experience
Excellent location , food is good , the beach is amazing in spite located other side of the hotel , aqua park is amazing , only the standard rooms need renovations and also bath rooms is not good and not safe.
Stayed 3 nights in Sep 2018

2/10 Terrible

Redamikhail, Washington

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really bad customer service , rooms need A lot Improvement and the food too
Stayed 5 nights in Aug 2018

10/10 Excellent

Remon, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel good service this is hotel 2nd time very good service
Stayed 5 nights in Jun 2018
Response from Guest Experience Manager on 21 June 2018
Dear Remon We thank you for taking the time to write a review and share your holiday experience with future holidaymakers. We are pleased to read that you enjoyed your stay in our Sindbad Club and we hope to welcome you back soon. Kind Regards,

8/10 Good

oday

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
nice place to stay there in Hurghada all inclusive
Stayed 3 nights in Jun 2018
Response from Guest Experience Manager on 21 June 2018
Dear oday We thank you for taking the time to write a review and share your holiday experience with future holidaymakers. We are pleased to read that you enjoyed your stay in our Sindbad Club and we hope to welcome you back soon. Kind Regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Do not stay!!!
Nightmare holiday if I am honest made the best out of a bad situation Wasn't given the room I was stated via my booking and wasn't given it after I complained Wasn't really told much about what you can do, entertainment was rubbish and food awful. Management was more interested in having your money then giving you a pleasant stay Okay so the hotel in general was okay But please note there was a lot of building work going on so lots of noise at times (especially early morning) The pool was great for my daughter who loves the water and not too cold either the water park next door was also great for children and where it wasn't busy adults could also relax there There was also a pool and flumes by the beach which was another alternative Not a lot of English when we stayed at those there was we're all complaining of the same thing FOOD! It was so poor So poor we all were poorly from it and see some bad practices from the chefs (putting the fish pan into the chips then back again) my partner has an allergy to fish and could have had a severe reaction and once we told management nothing was done! We was all sick/in pain from the Xmas gala alongside other families and we refused to pay for it due to this but again management demanded paying and wouldn't even give us an apology they were just rude and spinning us any excuse. When you go out the hotel you get hassled by all the locals begging you to book or buy something We won't be returning!
Stayed 11 nights in Dec 2017
Response from Guest Experience Manager on 21 Jan 2018
Dear Anonymous, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incroyable
Séjour incroyable, bonne nourriture, personnel aux petits soin et très gentils. Hôtel magnifique avec tout le nécessaire
Stayed 6 nights in Jul 2023
Response from Sales Executive on 3 Aug 2023
Dear Guest,Thanks for taking the time to share your feedback. We appreciate it. All our team is waiting to welcome you again soon.Best Regards, Sindbad Club Team.

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2023

10/10 Excellent

Anja

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wir waren für 2 Wochen im Sindbad Hotel mit Aqua Park. Es ist traumhaft gewesen. Ein Sandstrand im Hotel am Wellenpool lässt einen richtigen Strand überhaupt nicht vermissen. Die Animation bietet viel Abwechslung und alle machen einen fantastischen Job. Besonders die Animateure Hannah und Stanley haben immer Stimmung gemacht, waren gut gelaunt und man hatte viel Spaß mit ihnen. Tagsüber konnte man Bogenschießen, Trampolifitness machen, Beachvolleyball spielen und einiges mehr. Bei Problemen war Sindy (best guest relation ever) sofort zur Stelle. Wir hatten ein Zimmer mit Jacuzzi auf der Terrasse, so genial... Wir kommen auf jeden Fall wieder, das Preis-/Leistungsverhältnis passt einfach!
Stayed 5 nights in Apr 2023
Response from Public Relation & Media Communication on 26 Apr 2023
Lieber Gast,Danke das Sie sich die Zeit genommen haben eine Bewertung über unser Hotel zu schreiben.Wir freuen uns das Ihre Erwartungen erfüllt wurden und Sie einen schönen Urlaub bei uns verbringen konnten. Wir hoffen Sie bald wieder als unseren Gast begrüβen zu dürfen.Liebe Grüβe sendet Ihnen das Team vom Sindbad Club!

10/10 Excellent

Murielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’emplacement et les activités
Stayed 4 nights in Nov 2022
Response from Public Relation & Media Communication on 25 Nov 2022
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

8/10 Good

JÉRÔME

Stayed 2 nights in Oct 2022
Response from Public Relation & Media Communication on 19 Oct 2022
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Best Regards, Sindbad Club team.

10/10 Excellent

Audrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour
J'ai passé 6 nuits dans cet hôtel avec une amie , il est vraiment bien . Je n'ai pas pris d'excursion avec mais ils en proposent pas mal, il y a de nombreux bar/café , un coin de jeux dehors pour les enfants , 2 restaurants + 1 asiatique 1 libanais et 1 italien ( l'italien j'ai goûté c'est pas fantastique j"ai pris des pâtes c'est les meme pâtes servis dans les restaurants "self") mais sinon au restaurant normal il y a vraiment de tout pour tout les goûts, difficile de ne pas trouver son bonheur, 1 piscine "calme" et l'autre avec des animations . Ce que je trouve dommage c'est au niveau du snack c'est seulement à la plage qu'il y est,il y a des toboggans, spa de l'animation tout les soirs et en journée, 10 min en voiture de la marina. En face de l'hôtel il y a plusieurs boutiques, restaurants . Et les chambres sont vraiment très bien et tres propre. Un grand merci à tout le personnel de l'hôtel qui travaille dur , ils sont vraiment adorable
Stayed 6 nights in Sep 2022
Response from Public Relation & Media Communication on 28 Sept 2022
Chere Audrey,Je vous remercie d'avoir pris le temps de partager vos commentaires suite à votre récent séjour à l'hôtel Sindbad Club. Je suis ravie de lire que vous l'avez apprécié.Nous espérons vous accueillir à nouveau prochainement.Bien cordialement, Sindbad Club.

10/10 Excellent

Mohamed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super service echt genoten
Stayed 2 nights in Aug 2022
Response from Marina Bulanova - Public Relation on 22 Sept 2022
Lieber Gast,Danke für die gute Bewertung.Wir freuen uns das Ihnen Ihr Aufenthalt bei uns gefallen hat und Sie eine tolle Zeit bei uns hatten. Wir hoffen Sie bald wieder als unseren Gast begrüβen zu dürfen.Liebe Grüβe sendet Ihnen das Team vom Sindbad Club.

10/10 Excellent

Beny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist sehr schön, das Personal ist sehr zuvorkommend und freundlich. Der Pool ist sauber und gross. Der Aquapark bietet für jung und alt sehr viel Spass und Erholung. Der Strand ist sehr sauber, gross und bietet für viele Leute Platz auf den Strandliegen unter den Sonnenschirmen. Die Hotelzimmer sind sauber und gut ausgestattet. Der Spabereich bietet eingiges an Möglichkeiten.
Stayed 6 nights in Apr 2022
Response from Marina Bulanova - Public Relation on 12 Apr 2022
Lieber Gast, Vielen Dank für die gute Bewertung. Wir freuen uns das Ihnen Ihr Aufenthalt bei uns gefallen hat und Ihre Erwartungen erfüllt wurden. Wir hoffen Sie bald wieder als unseren Gast begrüβen zu dürfen. Liebe Grüβe sendet Ihnen das Team vom Sindbad Club.

10/10 Excellent

Idriss

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nous avons passé un superbe séjour dans cet hôtel, le personnel est vraiment accueillant !
Stayed 14 nights in Dec 2021
Response from Public Relation - Marina Bulanova on 13 Jan 2022
Cher Idriss, Je vous remercie d'avoir pris le temps de partager vos commentaires suite à votre récent séjour à l'hôtel Sindbad Club. Je suis ravie de lire que vous l'avez apprécié. Nous espérons vous accueillir à nouveau prochainement. Bien cordialement, Sindbad Club.

8/10 Good

Amine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hôtel en plein centre ville
Très bon hôtel mais je ne suis pas fan de la bouffe bien que ce soit tout inclus. Sinon l'hôtel au top toboggans jeux pour enfants jeux d'eau plein de piscine et aussi sa place privé non loin de l'hôtel et elle est jolie
Stayed 4 nights in Jun 2021
Response from Public Relations & Media communication on 11 July 2021
Madame, Amine, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Amine , nos salutations distinguées.

10/10 Excellent

ayman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Public Relations & Media communication on 17 June 2021
Dear Ayman, Thanks for taking the time to share your feedback. We really appreciate it. Best Regards, Sindbad Club Team.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Sep 2020
Response from Public Relations & Media communication on 20 Sept 2020
Dear Bryan, Thank you for the excellent score for our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sindbad Club.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr grosses Hotel, bietet viele Möglichkeiten. Essen war sehr abwechslungsreich und lecker. Zimmer waren sauber und neu ausgestattet.
Stayed 7 nights in Feb 2020
Response from PR & Media Communication on 4 Mar 2020
Liebe Gaste, Danke für die gute Bewertung. Wir freuen uns das Ihnen Ihr Aufenthalt bei uns gefallen hat und Sie eine tolle Zeit bei uns hatten. Wir hoffen Sie bald wieder als unseren Gast begrüβen zu dürfen. Sonnige Grüβe sendet Ihnen das Team vom Sindbad Club

6/10 Okay

A.h..vogt, Solothurn. Schweiz

Disliked: Staff & service
Schlecht Behandlung. Vom Sicherheit man die Leute hat nicht ausgebildet für das Arbeit
Stayed 2 nights in Jan 2020
Response from PR & Media Communication on 23 Jan 2020
Liebe Gaste Es tut uns sehr leid zu hören das Sie Ihren Urlaub bei uns nicht genieβen konnten und Ihre Erwartungen nicht erfüllt wurden. Wir sind narürlich stets bemüht weiter an uns zu arbeiten und uns weiter zu verbessern und sind für jede Beurteilung sehr dankbar. Wir hoffen das wir Sie noch mal als unseren Gast begrüβen dürfen damit Sie einen genau so tollen und erholsamen Urlaub wie unsere anderen Gäste verbringen können Liebe Grüβe sendet Ihnen das Team vom Sindbad Club

4/10 Poor

Verified traveller

Stayed 3 nights in Dec 2019
Response from PR & Media Communication on 8 Jan 2020
Dear Guest, We thank you for taking the time to rate our hotel. All guest feedback is very valuable to us as we constantly look to improve ourselves. In order to do that we would like you to send us more details about the negative points by mail adina@sindbadclub.com. Kind Regards, Guest Experience Manager