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"Clean room. One of the more affordable places to stay. We didn't eat there, but the food was reasonable."

"Staff were friendly and hotel was very clean and in a great location. "

"Excellent location a couple blocks from Centro Historico and close to many good restaurants, Tarascas Fountain, beautiful Romance Alley, and Fray Antonio Walkway."

"The staff was exemplary, and the room was exceptionally clean and well-organized. Regarding Room #322, the bathroom requires attention due to a leak in the toilet when flushed. The primary dissatisfaction for my wife and me was the loud noise late at night. It appears that a bar is located nearby, with music emanating from its outdoor patio, which was highly disruptive. We were unable to sleep because of the loud music. On the first night of our stay, I informed the receptionist about the noise, and she indicated that this was the room I had booked. No alternative options were offered, despite the likelihood that other rooms were available. On the second night, the noise was even more intrusive. Although I wished to extend my stay, the disturbance compelled me to seek accommodation at a different hotel. The hotel can resolve this issue effectively by addressing soundproofing, such as improving the windows to reduce noise transmission."

"Excellent place to stay in Uruapan. The staff are very friendly."

"One of the best hotels in the world and a staff to match."

"The lady at the property was very caring and professional. "

"Un poco ruidoso, si es fin hacen eventos y la musica se escucha toda la noche"

"Staff was nice and courteous."