Huaqiao Holidays from AU$1,594

Staff were really lovely and looked after us well. They helped us move rooms when the people next door were smoking in the room (against the hotel rules) and even gave us a free upgrade. Rooms were comfortable, with large TV and hairdryer and all the toiletries you would expect. We enjoyed the little robot who delivered takeaways to the rooms!

I have stayed here multiple times over the years, and every stay has exceeded my expectation. Iconic property in an ideal location. The room is luxurious with a fantastic view. The staff are always super-helpful. Will stay again next time I go to Shanghai.

As always, the best experience anyone can have. Mandarin Oriental is my favorite hotel on Earth.

The location is excellent, very close to the Huangpu River and major attractions, making it convenient for getting around. The hotel staff were consistently friendly and helpful throughout our stay. Unfortunately, our experience with the Grand Family Room was disappointing. The windows faced inward toward other rooms, so there was no natural light. This made the room feel quite dark, especially since the interior lighting was also very dim. We found the photos to be somewhat misleading in this regard, as we couldn’t realistically keep the curtains open. Additionally, the furnishings felt quite dated. The sofa was heavily worn, with peeling leather, and the bed frame showed clear signs of long-term use. While the hotel’s popularity is understandable given its prime location, it didn’t feel like a true 5-star experience compared to other properties in the area that I had stayed in.