Checking in was very easy, and the staff was friendly. However, our room did not smell great, but it did not smell horrible. So we toughed it out over a few days. It readily became apparent as to the issue, which was that the shower was leaking into the carpet. The beds and everything else was comfortable, albeit small. The breakfast buffet was all right, mostly Asian food with a few random Western things (mashed potatoes? pasta with carbonara sauce?). There was no fruit juice, just tea or bean milk and soy milk and milk. There were a few cereals. So yes, the breakfast buffet leaves you wanting more unless you're used to the Asian breakfast style. Location was pretty great due to proximity of the night market, which was right across the street. However, the medium-sized night market in a small town offers a limited amount of interesting fare. The hotel was thoughtful in leaving us an English language newspaper. As a side note, it's difficult to find a restaurant in Hualien that has an English menu.