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Reviews of Xinshe Hotel Hsinchu

3 out of 5
Xinshe Hotel Hsinchu
No.658, Xida Rd., East Dist., Hsinchu, Taiwan

Reviews

8.0

Very good

Rating 10 - Excellent. 180 out of 595 reviews" "
Rating 8 - Good. 278 out of 595 reviews" "
Rating 6 - Okay. 94 out of 595 reviews" "
Rating 4 - Poor. 29 out of 595 reviews" "
Rating 2 - Terrible. 14 out of 595 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

??

Travelled with family
Disliked: Staff & service
Attitude of staff needs improvement.
Stayed 1 night in Apr 2023

8/10 Good

Rain Pang Sze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hsinchu is easy to move around, this place is not too bad. Clean and simple.
Stayed 1 night in Feb 2023

4/10 Poor

Tony

10/10 Excellent

Ramon, Beigang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not far from hsinchu station by taxi. Nice breakfast included. Friendly staff. Good price
Stayed 1 night in Dec 2019
Response from BUBU on 10 Dec 2019
Thank you

8/10 Good

Hossam ElDin

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel review
Stayed 2 nights in Jul 2019
Response from BUBU on 24 July 2019
謝謝您的建議

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst!
Not what i expect. Because other branch in taiwan is great. But this, worst! Suffocating Aircondition, big cockroaches in comfortroom, Dirty towels.
Stayed 2 nights in Jul 2019
Response from BUBU on 9 July 2019
I am sorry to make you feel uncomfortable. Which room is it? We will do it.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is not so well connected to public transport. However, there are cabs everywhere.
Stayed 5 nights in Apr 2019
Response from BUBU on 13 May 2019
We will provide taxi service~ for your convenience

6/10 Okay

Noemie

Liked: Cleanliness, property conditions & facilities, room comfort
It’s ok only for one night in transit ...
The staff at reception are very nice. No English speaking but that’s ok. The staff of breakfast is awful. They put the TV super loud, then they need to shout at each other to hear... the breakfast is in the basement, with no windows, only lame food... The rooms are not soundproof at all, you can hear the neighbors shout in the morning, and it’s also not smell proof. Our neighbors were smoking and it came to our room...
Stayed 1 night in Apr 2019
Response from BUBU on 13 May 2019
Sorry for your unhappiness. Suggestions for you. We will strengthen our publicity.

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I did not like the property as it has a odd muddy smell
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from 新舍商旅 on 31 Jan 2019
親愛的顧客您好 感謝您對飯店的支持 希望下次有再服務您的機會 再次謝謝您 新舍商旅

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good value for money. Spacious and clean room with a strong shower facility. Breakfast is basic and food is mostly cold
Stayed 2 nights in Jan 2019
Response from 新舍商旅 on 26 Jan 2019
Thank You Hope next time see you will be Better Thanks For Your Respond See You Next Time XinsheHotel

8/10 Good

Jenson, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit far away from the TRA. The surrounding area has little to offer. But the room is nice especially considering the price. Overall have a reasonable good impression of the room. The breakfast is really good and we really enjoy interacting with the aunt who prepared it.
Stayed 2 nights in Jan 2019
Response from 新舍商旅 on 17 Jan 2019
Thank You A Lot XinShe Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel, staff are friendly, great location
Stayed 2 nights in Oct 2018

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Deco is modern but details failed
Like above, deco is modern and well designed. Breakfast is good, room is very clean. staff is friendly - helped us to call a cab. Bads - really hard bed, leaking bathtub, one light was not working making the room very dim. Our room is exactly the first room facing the lift so it is extremely noisy and the walls are very thin you can hear the tv next door.
Stayed 1 night in Jul 2018

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

Tao Shun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort
The bed is very nice and the toilet too
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First day in Hsinchu
it takes more than 20 minutes walk from railway station to this hotel, taxi 110 yuan. the other downside is without laundry facility in this hotel. breadfirst is ok. there are 2 super market next door one open till midnight another open 24 hrs.
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Good for smokers or if you don't mind the smell
very friendly and helpful stuff, When I complanint to the front desk about the strong cig smoke smell, she offered to change the room immediately. Supposed to be a non smoking hotel, but...... if you are a smoker, this is your hotel. Not for me! I gave overall 3 stars for the friendliness of the stuff.
Stayed 1 night in Aug 2017

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel in Hsinchu
This is a very nice hotel within walking distance of many of Hsinchu's downtown sites. The room was clean and appears to be newly renovated. The front desk staff were very helpful and welcoming. The only issue that I had was the wifi dropping in and out of service throughout my stay. This might be a challenge to anyone who is relying on the internet for work or travel. This hotel is a great deal for the price! I would recommend it to anyone who is coming to visit Hsinchu for tourism or business.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for a clean, modern, convenient place!
Great place to stay. Good value for your money, and great location. Breakfast is included, but you are close to breakfast places that are cheap and delicious! Hotel has a small fridge, kettle, water, and toiletries. We keep extending out stay becuase it is so convenient at a good price

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting friends, great place to stay!
Great service and location. My brother and I stayed here in a 2 twin bed room. The first night was akward because the wall to the shower and toilet were glass, but a young woman at the front desk had amazing English and helped switch us to a room with a solid wall between the bathroom and beds. The location was great as we could walk to the temple market, the Mega, train station, U Bike station, etc. We kept rebooking night after night becuase it was such a great deal for the service, location, amd room itself.

10/10 Excellent

LI Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel
The room is clean and the location of the hotel is near the downtown.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Chin-Chi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務人員非常好
Stayed 1 night in Apr 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Yi Hsuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Tzuwei

Liked: Cleanliness, staff & service
電梯只有一部人多時要等比較久 十樓樓梯間 應該是洗衣房的關係味道比較不好
Stayed 1 night in Dec 2023

6/10 Okay

舜平

Business traveller, Travelled with partner
Liked: Staff & service
別間洗澡的流水聲和走廊的關門聲，可以在房間聽到，浴室淋浴間的排水孔有滴滴答答的水滴聲，浴室淋浴間的排水孔的落水頭應該是壞了
Stayed 1 night in Dec 2023

10/10 Excellent

Hung Man

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
洗手間略有異味，其他都很乾淨舒適
Stayed 1 night in Dec 2023

8/10 Good

TING WEi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from BU on 3 Dec 2023
您好感謝您寶貴的評論

10/10 Excellent

CHIH HSIUNG

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD
Stayed 1 night in Oct 2023
Response from BU on 3 Dec 2023
您好感謝您寶貴的評論

8/10 Good

于萱

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
沒有停車場 需要自己聯找 然後停車打飯店統編會補助100元 房間隔音非常差 可以聽到隔壁房的講話聲音
Response from BU on 3 Dec 2023
您好感謝您寶貴的評論

8/10 Good

YING HUA

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
枕頭太軟，隔音不是很好，停車只有補助100，整晚下來其實不太夠，有停車場會更好
Stayed 1 night in Mar 2023

10/10 Excellent

HSIAO CHIN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
隔音不是很好，燈好亮，想當小夜燈有點不太優。警示燈一直閃
Stayed 1 night in Feb 2023

8/10 Good

Shao-en

Stayed 1 night in Feb 2023

10/10 Excellent

Weihong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
如果不怕煙味可以來住
空調裡無止盡的煙味， 三天未曾打掃過一次， 燈半夜會閃爍。 櫃檯人員很客氣願意幫忙處理事情， 早餐好吃
充滿煙味的房間
乾濕分離但水還是會噴出來
Stayed 3 nights in Jan 2023

10/10 Excellent

CHIEN AN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
景觀不錯，價格也合宜
房間整體舒適乾淨，雖有些小瑕疵，如床頭板有輕微灰塵、浴室膠條老化導致乾濕分離失效、房內電視下方的燈無法關閉，附近棒球場停車方便。
Stayed 1 night in Jan 2023

8/10 Good

CONGBAO

Stayed 1 night in Dec 2022

6/10 Okay

Ling Chieh

Stayed 1 night in Dec 2022
Response from BU on 3 Dec 2023
您好感謝您寶貴的評論

10/10 Excellent

YUNG FU

Stayed 1 night in Dec 2022

4/10 Poor

Candice

Stayed 1 night in Dec 2022

8/10 Good

Shu mei

Stayed 1 night in Nov 2022

8/10 Good

YUN TING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯
Stayed 1 night in Mar 2020

6/10 Okay

MING

Travelled with group
房間一直有規律的撞擊聲，也不知道是什麼，棉被上有血漬
Stayed 1 night in Jun 2020