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VIP Access

The Park Lane Hong Kong, a Pullman Hotel

Star Rating
5 out of 5

Photo gallery

Featured image
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.1 out of 5 Very good
700 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Spa
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitiser provided

Map

310 Gloucester Road, Causeway Bay, Hong Kong

Explore the area

Popular LocationVictoria Park5 min walk
Popular LocationTimes Square Shopping Mall9 min walk
Popular LocationHappy Valley Race Course14 min walk
AirportHong Kong (HKG-Hong Kong Intl.)43 min drive

Choose dates to view prices

  • Deluxe Room, 1 Queen Bed, City View

    Photos of Deluxe Room, 1 Queen Bed, City View

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room, 1 Queen Bed, City View

  • Deluxe Room, 2 Single Beds, City View

    Photos of Deluxe Room, 2 Single Beds, City View

    4.2/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room, 2 Single Beds, City View

  • Family Room, City View

    Photos of Family Room, City View

    4/5 guest room rating

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 4
    More detailsFamily Room, City View

  • Deluxe Room, 1 Queen Bed, View (Premium)

    Photos of Deluxe Room, 1 Queen Bed, View (Premium)

    4.2/5 guest room rating

    Room amenities

    • 34 sq m
    • Park view
    • Sleeps 3
    More detailsDeluxe Room, 1 Queen Bed, View (Premium)

  • Family Room, View (Family)

    Photos of Family Room, View (Family)

    4.2/5 guest room rating

    Room amenities

    • 34 sq m
    • Park view
    • Sleeps 4
    More detailsFamily Room, View (Family)

  • Superior Room, 2 Single Beds, City View

    Photos of Superior Room, 2 Single Beds, City View

    4.3/5 guest room rating

    Room amenities

    • 26 sq m
    • City view
    • Sleeps 3
    More detailsSuperior Room, 2 Single Beds, City View

  • Deluxe Room, 2 Single Beds, View (Premium)

    Photos of Deluxe Room, 2 Single Beds, View (Premium)

    4.3/5 guest room rating

    Room amenities

    • 34 sq m
    • Harbor view
    • Sleeps 3
    More detailsDeluxe Room, 2 Single Beds, View (Premium)

  • Suite, 1 King Bed, Harbour View (Park Lane)

    Photos of Suite, 1 King Bed, Harbour View (Park Lane)

    Room amenities

    • 66 sq m
    • Park view
    • Sleeps 2
    More detailsSuite, 1 King Bed, Harbour View (Park Lane)

  • Deluxe Room, Multiple Beds, City View (Executive, High Floor)

    Photos of Deluxe Room, Multiple Beds, City View (Executive, High Floor)

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Room, Multiple Beds, City View (Executive, High Floor)

  • Deluxe Room, 1 Queen Bed, View (Executive)

    Photos of Deluxe Room, 1 Queen Bed, View (Executive)

    3.9/5 guest room rating

    Room amenities

    • 34 sq m
    • Park view
    • Sleeps 2
    More detailsDeluxe Room, 1 Queen Bed, View (Executive)

  • Superior Room, 1 Queen Bed, City View

    Photos of Superior Room, 1 Queen Bed, City View

    3.8/5 guest room rating

    Room amenities

    • 26 sq m
    • City view
    • Sleeps 3
    More detailsSuperior Room, 1 Queen Bed, City View

  • Premium Room, 1 Queen Bed, Harbour View

    Photos of Premium Room, 1 Queen Bed, Harbour View

    Room amenities

    • 34 sq m
    • Harbor view
    • Sleeps 2
    More detailsPremium Room, 1 Queen Bed, Harbour View

  • Family Room, Multiple Beds, View

    Photos of Family Room, Multiple Beds, View

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 4
    More detailsFamily Room, Multiple Beds, View

About this area

Hong Kong

Located by the sea, The Park Lane Hong Kong, a Pullman Hotel is in Causeway Bay neighbourhood and is connected to a shopping centre. Times Square Shopping Mall and Lan Kwai Fong are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit The Peak Tram and Ocean Park. Don't miss out on a visit to Hong Kong Disneyland. Our guests appreciate the hotel's convenience for public transport: Hong Kong Tin Hau Station is 9 minutes by foot.

Map
Popular Location

What's nearby

  • Victoria Park - 5 min walk
  • Times Square Shopping Mall - 9 min walk
  • Happy Valley Race Course - 14 min walk
  • Hong Kong Convention and Exhibition Centre - 8 min drive
  • Hong Kong Sanatorium & Hospital - 9 min drive

Getting around

  • Hong Kong Causeway Bay Station - 5 min walk
  • Hong Kong Tin Hau Station - 9 min walk
  • Hong Kong (HKG-Hong Kong Intl.) - 43 min drive

Restaurants

  • PLAYT — 1 min walk
  • SKYE Restaurant — 1 min walk
  • Ocean Empire - 3 min walk
  • Coast - 3 min walk
  • Minh & Kok - 3 min walk

About this property

The Park Lane Hong Kong, a Pullman Hotel

Luxury hotel connected to a shopping centre in Causeway Bay, walk to Times Square Shopping Mall
This smoke-free hotel features 3 restaurants, 2 bars/lounges and a 24-hour health club. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a sauna are on-site. All 818 rooms feature thoughtful touches such as pillow menus and bathrobes, plus free WiFi, free wired Internet and flat-screen TVs with satellite channels. Other amenities available to guests include 24-hour room service, fridges and minibars.
The Park Lane Hong Kong, a Pullman Hotel offers 818 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 40-inch Flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour health club and a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Bureau Veritas (Accor Hotels)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: HKD 500 per day
  • Limited parking spaces
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: HKD 284 for adults and HKD 152 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Art gallery
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room

Family friendly

  • Dry-cleaning service
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • 15 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (10764 square feet of space)

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer

Entertainment

  • 40-inch flat-screen TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 2 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available at scheduled times
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for HKD 550.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: HKD 284 for adults and HKD 152 for children (approximately)
  • Airport shuttle fee: HKD 150 per person (one way)
  • Valet parking fee: HKD 500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-out is available
Individually wrapped food options are available through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Park Lane Hong Kong Pullman Hotel
Park Lane Pullman Hotel
Park Lane Hong Kong Pullman
Park Lane Pullman
The Park Lane Hong Kong, a Pullman Hotel
Park Lane Hotel Hong Kong

Frequently asked questions

Can I cancel my reservation for free at The Park Lane Hong Kong, a Pullman Hotel and receive a full refund?
Yes, The Park Lane Hong Kong, a Pullman Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Park Lane Hong Kong, a Pullman Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Park Lane Hong Kong, a Pullman Hotel?
Valet parking is available for HKD 500 per day. Limited spots are available.
What time is check-in at The Park Lane Hong Kong, a Pullman Hotel?
Check-in is from 2 PM to midnight.
What time is check-out at The Park Lane Hong Kong, a Pullman Hotel?
Checkout is at noon.
Does The Park Lane Hong Kong, a Pullman Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of HKD 150 per person, one way, applies.
Where is The Park Lane Hong Kong, a Pullman Hotel located?
Located in Causeway Bay, this luxury hotel is within 1 mi (2 km) of Times Square Shopping Mall and Hong Kong Sanatorium & Hospital. Hong Kong Convention and Exhibition Centre and The Peak Tram are also within 3 mi (5 km). Hong Kong Tin Hau Station is 9 minutes by foot and Hong Kong Causeway Bay Station is 5 minutes.

Guest reviews

Overall score and ratings for The Park Lane Hong Kong, a Pullman Hotel

4.1
Very good
700 reviews
5 - Excellent
284
4 - Good
291
3 - Okay
82
2 - Mediocre
27
1 - Poor
16
4.2
Cleanliness
4.2
Service and Staff
4.2
Amenities
4.0
Property condition
5.0 out of 5 Excellent
TK, London
Travelled with family
5 Mar. 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location was easy to get around the area, staff was helpful

Stayed 7 nights in Feb 2020
3.0 out of 5 Okay
Shintaro, Hong Kong
Business traveller
12 Feb. 2020
  • Liked: Cleanliness, amenities, property conditions & facilities
  • Disliked: Staff & service

Have booked ocean view room, but the room they gave me first was a town view room, in spite the hotel has very little guests.

Stayed 2 nights in Feb 2020
1.0 out of 5 Terrible
Tips
Business traveller
10 Feb. 2020
  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Rude, racist and aggressive people. Not helpful would never consider Going back

Stayed 1 night in Feb 2020
2.0 out of 5 Poor
Sze Yuen
Travelled with group
26 Jan. 2020
  • Disliked: Staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2020
5.0 out of 5 Excellent
RAFAELA
24 Jan. 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2020

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