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VIP Access

The Landmark Mandarin Oriental, Hong Kong

Star Rating
5 out of 5

Photo gallery

Featured image
Indoor pool, open 6:00 AM to 10:00 PM, lifeguards on site
Premium bedding, down duvet, minibar, in-room safe
Premium bedding, down duvet, minibar, in-room safe
Premium bedding, down duvet, minibar, in-room safe

Guest reviews

4.7/5 Exceptional
147 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Parking included
Pet Friendly
Air conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

15 Queens Road Central, Hong Kong

Explore the area

Popular LocationLan Kwai Fong3 min walk
Popular LocationThe Peak Tram6 min walk
Popular LocationHong Kong Park6 min walk
AirportHong Kong (HKG-Hong Kong Intl.)36 min drive

Choose dates to view prices

  • L450 Superior King Room

    Photos of L450 Superior King Room

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 2
    More detailsL450 Superior King Room

  • L450 Superior Twin Room

    Photos of L450 Superior Twin Room

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 2
    More detailsL450 Superior Twin Room

  • L600 Deluxe Double Room

    Photos of L600 Deluxe Double Room

    Room amenities

    • 56 sq m
    • City view
    • Sleeps 3
    More detailsL600 Deluxe Double Room

  • L600 Deluxe King Room

    Photos of L600 Deluxe King Room

    Room amenities

    • 56 sq m
    • City view
    • Sleeps 3
    More detailsL600 Deluxe King Room

  • L600 Premier King Room

    Photos of L600 Premier King Room

    Room amenities

    • 56 sq m
    • City view
    • Sleeps 3
    More detailsL600 Premier King Room

  • L600 Executive King Room

    Photos of L600 Executive King Room

    Room amenities

    • 56 sq m
    • City view
    • Sleeps 3
    More detailsL600 Executive King Room

  • L900 Suite

    Photos of L900 Suite

    Room amenities

    • 83 sq m
    • City view
    • Sleeps 3
    More detailsL900 Suite

  • L450 Deluxe King Room

    Photos of L450 Deluxe King Room

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 2
    More detailsL450 Deluxe King Room

  • L450 Deluxe Twin Room

    Photos of L450 Deluxe Twin Room

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 2
    More detailsL450 Deluxe Twin Room

  • Suite (Entertainment)

    Photos of Suite (Entertainment)

    Room amenities

    • 167 sq m
    • City view
    • Sleeps 3
    More detailsSuite (Entertainment)

  • Suite (Landmark)

    Photos of Suite (Landmark)

    Room amenities

    • 140 sq m
    • City view
    • Sleeps 3
    More detailsSuite (Landmark)

About this area

Hong Kong

Located in Hong Kong's Central neighbourhood, The Landmark Mandarin Oriental, Hong Kong is in the city centre and near a metro station. Victoria Harbour and Hong Kong - Macau Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit The Peak Tram and Ocean Park. Travelling with kids? Consider Hong Kong Disneyland and Hong Kong Zoo and Botanical Gardens. Spend some time exploring the area's activities, including outlet shopping. Our guests appreciate the hotel's convenience for public transport: Hong Kong Station is 6 minutes by foot.

Map
Popular Location

What's nearby

  • Lan Kwai Fong - 3 min walk
  • The Peak Tram - 6 min walk
  • Hong Kong Park - 6 min walk
  • Soho - 8 min walk
  • Pacific Place - 17 min walk

Getting around

  • Hong Kong Central Station - 4 min walk
  • Hong Kong Station - 6 min walk
  • Hong Kong (HKG-Hong Kong Intl.) - 36 min drive

Restaurants

  • Amber — 1 min walk
  • MO Bar — 1 min walk
  • Amber - 1 min walk
  • Beefbar - 1 min walk
  • Mott 32 - 2 min walk

About this property

The Landmark Mandarin Oriental, Hong Kong

Family-friendly Hong Kong hotel in Central, walk to Lan Kwai Fong
Along with 5 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Valet parking is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a coffee shop/café. All 111 rooms boast deep soaking bathtubs, and offer WiFi and separate sitting areas. Other amenities available to guests include 24-hour room service, wired Internet (surcharge) and LED TVs.
The Landmark Mandarin Oriental, Hong Kong offers 111 forms of accommodation with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Hong Kong hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (HKD 75 per hour), Wired Internet (surcharge)

Parking and public transport

  • Free valet parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 9:00 AM–10:30 AM on weekdays and 9:00 AM–11:30 AM on weekends: HKD 316.8-9999 for adults and HKD 159.5-999 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Aerobics classes
  • Designer shops
  • Full-service spa
  • Indoor pool
  • Lifeguards on site
  • Pilates classes
  • Sauna
  • Shopping centre
  • Shopping
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Baby bath
  • Children's books
  • Children's games
  • Children's tableware
  • Children's toys
  • Dry-cleaning service
  • High chair
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese

Outdoors

  • Lifeguards on site

Spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Handrails in stairwells
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Children's dressing gowns
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Separate sitting area
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in between 3:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property will place a credit card authorization for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of HKD 1000 per accommodation, per stay
Dogs and cats only
1 per room (up to 10 lb/4.5 kg)
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 2000.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between HKD 316.8 and HKD 9999 for adults, and HKD 159.5 and HKD 999 for children (approximately)
  • Fee for in-room wireless Internet: HKD 75 per hour (rates may vary)
  • Fee for in-room wired Internet: HKD 75 per hour (rates may vary)
  • Pet fee: HKD 1000 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Landmark Mandarin Oriental Hong Kong Hotel
Landmark Mandarin Oriental Hotel
Landmark Mandarin Oriental Hong Kong
Landmark Mandarin Oriental
Mandarin Oriental Landmark
The Landmark Mandarin Oriental, Hong Kong Hotel Hong Kong

Frequently asked questions

Can I cancel my reservation for free at The Landmark Mandarin Oriental, Hong Kong and receive a full refund?
Yes, The Landmark Mandarin Oriental, Hong Kong offers free cancellation on select room rates, because flexibility matters! Please refer to The Landmark Mandarin Oriental, Hong Kong cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.
Is this hotel pet-friendly?
Yes, The Landmark Mandarin Oriental, Hong Kong allows cats and dogs (limit 1 per room) with a maximum weight of up to 4.5 kg per pet. There's a fee of HKD 1000 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at this property?
Valet parking is free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at The Landmark Mandarin Oriental, Hong Kong?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is this property located?
This family-friendly Hong Kong hotel is located in the entertainment district, just steps away from Landmark Shopping Area and Lan Kwai Fong. Soho and The Peak Tram are also within 10 minutes. Hong Kong Central Station is only a 4-minute walk and Hong Kong Station is 6 minutes.

Guest reviews

Overall score and ratings for The Landmark Mandarin Oriental, Hong Kong

4.7
Exceptional
147 reviews
5 - Excellent
110
4 - Good
30
3 - Okay
6
2 - Mediocre
0
1 - Poor
1
4.7
Cleanliness
4.7
Service and Staff
4.9
Amenities
4.7
Property condition

5/5 Excellent

Verified traveller, Sydney
Travelled with family
31 Jan. 2020
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent friendly service, great food and fantastic room.

Stayed 1 night in Jan 2020

5/5 Excellent

Luis
13 Dec. 2019
    This traveller didn’t leave comments with their review
    Stayed 1 night in Dec 2019

    5/5 Excellent

    Luis
    Business traveller
    13 Dec. 2019
    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    An amazing experience

    Excelente attention. Great location. Loved it

    Stayed 2 nights in Dec 2019

    5/5 Excellent

    SYLVIA
    Travelled with partner
    2 Dec. 2019
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    It’s great I have nothing negative to say about the hotel. Overall a very pleasant experience.

    Stayed 1 night in Nov 2019

    5/5 Excellent

    Verified traveller
    17 Sep. 2019
    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    We booked a night’s staycation to celebrate our wedding anniversary. The hotel and its staff arranged lots of upgrades/treats, as well as early check in / late check out. The hotel decor is nice, our bed was super comfy and breakfast was great. A good hotel with lovely staff in a convenient location.

    Stayed 1 night in Sep 2019

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