1/5 Terrible
Verified traveller
20 Dec. 2020
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2020
The Landmark Mandarin Oriental, Hong Kong
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Overview of The Landmark Mandarin Oriental, Hong Kong
VIP Access
The Landmark Mandarin Oriental, Hong Kong
4.7/5 Exceptional
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
- Pool
- Parking included
- Pet-friendly
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- 24-hour vacancy between guest room stays
- Hand sanitiser provided
Explore the area
- Lan Kwai Fong3 min walk
- Victoria Harbour14 min walk
- Hong Kong - Macau Ferry Terminal14 min walk
- Hong Kong (HKG-Hong Kong Intl.)29 min drive
Choose dates to view prices
About this area
Hong Kong
Located in Hong Kong's Central & Western District neighbourhood, The Landmark Mandarin Oriental, Hong Kong is in the city centre and near a metro station. Victoria Harbour and Hong Kong - Macau Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit The Peak Tram and Madame Tussauds. Travelling with kids? Make time for Ocean Park, or head to an event or a match at Happy Valley Race Course. Spend some time exploring the area's activities, including outlet shopping. Guests appreciate the hotel's convenience for public transportation: Hong Kong Station is 6 minutes on foot.
View map
What's nearby
- Lan Kwai Fong - 3 min walk
- Legislative Council Building - 4 min walk
- The Peak Tram - 6 min walk
- Victoria Harbour - 14 min walk
- Hong Kong - Macau Ferry Terminal - 14 min walk
Getting around
- Hong Kong Central Station - 4 min walk
- Hong Kong Station - 6 min walk
- Hong Kong International Airport (HKG) - 29 min drive
Restaurants
- Amber — 1 min walk
- MO Bar — 1 min walk
- Yung Kee - 3 min walk
- Porterhouse by Laris - 3 min walk
- Tsui Wah Restaurant - 3 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)
Social distancing
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: WiFi (HKD 75 per hour), Wired Internet (surcharge)
Parking and public transport
- Free valet parking on site
- Wheelchair-accessible parking available
- Limo/town car service
Food and drink
- Buffet breakfast available for a fee 9:00 AM–10:30 AM on weekdays and 9:00 AM–11:30 AM on weekends: HKD 316.8-9999 for adults and HKD 159.5-999 for children
- 5 restaurants and 1 coffee shop/cafe
- 2 bars/lounges
- 24-hour room service
Things to do
- 24-hour fitness centre
- Aerobics classes
- Designer shops
- Full-service spa
- Indoor pool
- Lifeguards on site
- Pilates classes
- Sauna
- Shopping centre
- Shopping
- Hot tub
- Steam room
- Yoga classes
Family friendly
- Baby bath
- Children's books
- Children's games
- Children's dinnerware
- Children's toys
- High chair
- Indoor pool
- In-room childcare (surcharge)
- Laundry facilities
Conveniences
- Lift
- Free newspapers in reception
- Front-desk safe
- Water dispenser
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- Chinese
- English
- Japanese
Outdoors
- Lifeguards on site
Spa
- 15 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - prenatal
- Massage - Thai
- Massage/treatment rooms
- Reflexology
- Sauna
- Spa open daily
- Hot tub
- Steam room
- Turkish bath/hammam
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Handrails in stairwells
- In-room accessibility (select rooms)
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Down duvet
- Hypo-allergenic bedding
- Pillow menu
- Premium bedding
Bathroom
- Bathrobes
- Bathroom (partially open)
- Children's dressing gowns
- Deep-soaking bathtub
- Eco-friendly toiletries
- Hairdryer
- Rainfall showerhead
- Separate bathtub and shower
- Shampoo
- Soap
- Toilet paper
- Towels
- Toothbrush and toothpaste
Entertainment
- LED TV
- Premium channels
Food and drink
- Coffee/tea filters (reusable)
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Minibar
More
- Children's slippers
- Composting
- Connecting rooms available
- Desk
- Eco-friendly cleaning products provided
- Electrical adapters/chargers
- Free newspapers
- Guidebooks/recommendations
- Iron/ironing board (on request)
- Laptop-compatible safe
- Laptop-friendly workspace
- LED light bulbs
- Local maps
- Phone
- Recycling
- Separate sitting area
- Slippers
- Turndown service
- Window screens
Similar properties
See similar properties
Policies
Check-in
Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of HKD 1000 per accommodation, per stay
Dogs and cats welcome
1 per room (up to 10 lbs/4.5 kg)
Food and water bowls and litter boxes are available
Service animals are exempt from fees
Children and extra beds
Children are welcome
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: HKD 2000.00 per night
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between HKD 316.8 and HKD 9999 for adults, and HKD 159.5 and HKD 999 for children (approximately)
- Fee for in-room wireless Internet: HKD 75 per hour (rates may vary)
- Fee for in-room wired Internet: HKD 75 per hour (rates may vary)
- Pet fee: HKD 1000 per accommodation, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Guests under 18 years old are not allowed in the spa
Property is also known as
Hong Kong Landmark Mandarin Oriental
Hong Kong Mandarin Oriental Landmark
Landmark Hong Kong Mandarin Oriental
Landmark Mandarin Oriental
Landmark Mandarin Oriental Hong Kong
Landmark Mandarin Oriental Hotel
Landmark Mandarin Oriental Hotel Hong Kong
Mandarin Oriental Hong Kong Landmark
Mandarin Oriental Landmark
Mandarin Oriental Landmark Hong Kong
Landmark Mandarin Oriental Hong Kong Hotel
Mandarin Oriental Landmark
The Landmark Mandarin Oriental
Landmark Mandarin Oriental
The Landmark Mandarin Oriental Hong Kong
The Landmark Mandarin Oriental, Hong Kong Hotel
The Landmark Mandarin Oriental, Hong Kong Hong Kong
The Landmark Mandarin Oriental, Hong Kong Hotel Hong Kong
Frequently asked questions
4.7
Exceptional
4.7/5
Cleanliness
4.7/5
Staff & service
4.6/5
Amenities
4.7/5
Property conditions & facilities
5/5 Excellent
Verified traveller
Travelled with family
31 Jan. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
5/5 Excellent
Luis
13 Dec. 2019
Stayed 1 night in Dec 2019
5/5 Excellent
Luis
Business traveller
13 Dec. 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing experience
Stayed 2 nights in Dec 2019
5/5 Excellent
SYLVIA
Travelled with partner
2 Dec. 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019