5/5 Excellent
Hugh
22 Mar. 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Mar 2021
Mandarin Oriental, Hong Kong
Photo gallery
Overview of Mandarin Oriental, Hong Kong
Mandarin Oriental, Hong Kong
4.8/5 Exceptional
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
- Pool
- Air conditioning
- Spa
- Restaurant
- Gym
- Breakfast available
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
Explore the area
- Lan Kwai Fong7 min walk
- Victoria Harbour9 min walk
- Hong Kong - Macau Ferry Terminal13 min walk
- Hong Kong (HKG-Hong Kong Intl.)36 min drive
Choose dates to view prices
About this area
Hong Kong
Located by the sea, Mandarin Oriental, Hong Kong is in Central & Western District neighbourhood and is connected to a shopping centre. Central Ferry Piers and The Hong Kong Observation Wheel are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Landmark Shopping Area and IFC Mall. Travelling with kids? Don't miss The Peak Tram.
View map
What's nearby
- Legislative Council Building - 2 min walk
- Landmark Shopping Area - 4 min walk
- Lan Kwai Fong - 7 min walk
- Victoria Harbour - 9 min walk
- Hong Kong - Macau Ferry Terminal - 13 min walk
Getting around
- Hong Kong Central Station - 2 min walk
- Hong Kong Station - 4 min walk
- Hong Kong International Airport (HKG) - 29 min drive
Restaurants
- China Club - 4 min walk
- Amber - 4 min walk
- L'Atelier de Joël Robuchon - 4 min walk
- Maxim's Palace - 5 min walk
- CIAK - In The Kitchen - 5 min walk
About this property
Awards and affiliations
Mandarin Oriental, Hong Kong is listed in the 2020 Travel + Leisure 500.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: WiFi (HKD 190 per day), Wired Internet (surcharge)
- Available in some public areas: WiFi (HKD 190 per 24-hour period), Wired Internet (surcharge)
Parking and public transport
- Valet parking on site (HKD 600 per night; includes in/out privileges)
- Wheelchair-accessible parking and van parking available
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: HKD 372 for adults and HKD 251 for children
- 8 restaurants
- 2 bars/lounges
- 24-hour room service
- Coffee/tea in a common area
Things to do
- Fitness centre
- Full-service spa
- Indoor pool
- Sauna
- Shopping
- Steam room
Conveniences
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
Languages spoken
- Chinese
- English
- French
- German
- Italian
- Japanese
- Korean
- Russian
- Spanish
Business services
- 24-hour business centre
- Computer station
- Conference space
- Meeting rooms
Spa
- Aromatherapy
- Body scrubs
- Body treatments
- Couples treatment room(s)
- Facials
- Hydrotherapy
- Manicures and pedicures
- Massage - prenatal
- Massage - Thai
- Massage/treatment rooms
- Reflexology
- Spa open daily
- Hot tub
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Handrails in stairwells
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Valet for wheelchair-equipped vehicle
- Visual alarms in hallways
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible pool
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchair-accessible van parking
- Wheelchairs available on site
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Free cots/infant beds
- Hypo-allergenic bedding
- Pillow menu
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Bathroom (partially open)
- Designer toiletries
- Hairdryer
- Separate bathtub and shower
- Towels
Entertainment
- TV channels
- DVD player
- Films for purchase
- TV
Food and drink
- Coffee/tea filters (reusable)
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Minibar
More
- Composting
- Desk
- Eco-friendly cleaning products used
- In-room massage
- Phone
- Recycling
- Safe
- Slippers
- Soundproofing
- Turndown service
Similar properties
See similar properties
Policies
Check-in
Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for HKD 600.0 per night.
Free cots (infant beds)
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: HKD 372 for adults and HKD 251 for children (approximately)
- Fee for in-room wireless Internet: HKD 190 per day (rates may vary)
- Fee for in-room wired Internet: HKD 190 per day (rates may vary)
- Fee for wireless Internet in public areas: HKD 190 per 24-hour period (rates may vary)
- Fee for wired Internet in public areas: HKD 190 per 24-hour period (rates may vary)
- Valet parking fee: HKD 600 per night (in/out privileges)
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: HKD 600.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Hong Kong Mandarin Oriental
Mandarin Oriental
Mandarin Oriental Hong Kong
Mandarin Oriental Hong Kong Hotel
Mandarin Oriental Hotel Hong Kong
Mandarin Hong Kong
Mandarin Oriental, Hong Kong Hotel Hong Kong
Mandarin Oriental, Hong Kong Hotel
Mandarin Oriental, Hong Kong Hong Kong
Mandarin Oriental, Hong Kong Hotel Hong Kong
Frequently asked questions
4.8
Exceptional
4.8/5
Cleanliness
4.8/5
Staff & service
4.6/5
Amenities
4.7/5
Property conditions & facilities
4/5 Good
Kin Fai
5 Mar. 2021
Stayed 1 night in Feb 2021
5/5 Excellent
Verified traveller
Travelled with family
16 Feb. 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Stay
Stayed 1 night in Feb 2021
5/5 Excellent
Verified traveller
9 Jan. 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
3/5 Okay
Verified traveller
2 Jan. 2021
Liked: Staff & service
Stayed 1 night in Dec 2020