Mandarin Oriental, Hong Kong (Hong Kong, HKG)

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool

Air conditioning

Spa

Restaurant

Gym

Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant

Contactless check-in

24-hour vacancy between guest room stays

Explore the area

Lan Kwai Fong7 min walk

The Peak Tram8 min walk

Hong Kong - Macau Ferry Terminal13 min walk

Hong Kong (HKG-Hong Kong Intl.)35 min drive

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Twin Room, City View
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5/5 guest room rating
Room amenities
35 sq m
City view
Sleeps 3
2 Single Beds
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Bed details
2 single beds
Sleeps
Room details
2 Single Beds
35 square metres m² room with city views

Relax - In-room massage available
Internet – WiFi and wired Internet access
Entertainment – DVD player and cable channels with pay-per-view films
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Partially open bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

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King Room - Harbour View
Photos of King Room - Harbour View
5/5 guest room rating
Room amenities
40 sq m
Harbor view
Sleeps 3
1 King Bed
More details
Room information
Bed details
Bed details
1 king bed
Sleeps
Room details
1 King Bed
40 square metres m² room with harbour views

Relax - In-room massage available
Internet – WiFi and wired Internet access
Entertainment – DVD player and cable channels with pay-per-view films
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Partially open bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Non-Smoking
King Room - City View
Photos of King Room - City View
4.9/5 guest room rating
Room amenities
35 sq m
City view
Sleeps 3
1 King Bed
More details
Room information
Bed details
Bed details
1 king bed
Sleeps
Room details
1 King Bed
35 square metres m² room with city views

Relax - In-room massage available
Internet – WiFi and wired Internet access
Entertainment – DVD player and cable channels with pay-per-view films
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Partially open bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Non-Smoking
Mandarin Room
Photos of Mandarin Room
Room amenities
44 sq m
City view
Sleeps 3
1 King Bed
More details
Room information
Bed details
Bed details
1 king bed
Sleeps
Room details
1 King Bed
44 square metres m² room with city views

Relax - In-room massage available
Internet – WiFi and wired Internet access
Entertainment – DVD player and cable channels with pay-per-view films
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Partially open bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Non-Smoking
Signature Suite, 1 King Bed
Photos of Signature Suite, 1 King Bed
Room amenities
81 sq m
City view
Sleeps 3
1 King Bed
More details
Room information
Bed details
Bed details
1 king bed
Sleeps
Room details
1 King Bed
81 square metres m² room with city views

Relax - In-room massage available
Internet – WiFi and wired Internet access
Entertainment – DVD player and cable channels with pay-per-view films
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Partially open bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Non-Smoking
Twin Room, Harbour View
Photos of Twin Room, Harbour View
5/5 guest room rating
Room amenities
40 sq m
Harbor view
Sleeps 3
2 Single Beds
More details
Room information
Bed details
Bed details
2 single beds
Sleeps
Room details
2 Single Beds
40 square metres m² room with harbour views

Relax - In-room massage available
Internet – WiFi and wired Internet access
Entertainment – DVD player and cable channels with pay-per-view films
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Partially open bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Non-Smoking
Superior Room - King
Photos of Superior Room - King
5/5 guest room rating
Room amenities
35 sq m
City view
Sleeps 3
1 King Bed
More details
Room information
Bed details
Bed details
1 king bed
Sleeps
Room details
1 King Bed
35 square metres m² room with city views

Relax - In-room massage available
Internet – WiFi and wired Internet access
Entertainment – DVD player and cable channels with pay-per-view films
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Partially open bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Accessibility – Wheelchair accessible

Non-Smoking
King Room - Statue Square Room
Photos of King Room - Statue Square Room
4.6/5 guest room rating
Room amenities
40 sq m
Partial sea view
Sleeps 3
1 King Bed
More details
Room information
Bed details
Bed details
1 king bed
Sleeps
Room details
1 King Bed
40 square metres m² room with partial sea views

Relax - In-room massage available
Internet – WiFi and wired Internet access
Entertainment – DVD player and cable channels with pay-per-view films
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Partially open bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Accessibility – Wheelchair accessible

Non-Smoking
Statue Square View Suite
Photos of Statue Square View Suite
Room amenities
72 sq m
Partial sea view
Sleeps 3
1 King Bed
More details
Room information
Bed details
Bed details
1 king bed
Sleeps
Room details
1 King Bed
72 square metres m² room with partial sea views

Relax - In-room massage available
Internet – WiFi and wired Internet access
Entertainment – DVD player and cable channels with pay-per-view films
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Partially open bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Non-Smoking
King Suite - City View
Photos of King Suite - City View
5/5 guest room rating
Room amenities
72 sq m
City view
Sleeps 3
1 King Bed
More details
Room information
Bed details
Bed details
1 king bed
Sleeps
Room details
1 King Bed
72 square metres m² room with city views

Relax - In-room massage available
Internet – WiFi and wired Internet access
Entertainment – DVD player and cable channels with pay-per-view films
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Partially open bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Non-Smoking
King Suite - Harbour View
Photos of King Suite - Harbour View
Room amenities
72 sq m
Harbor view
Sleeps 3
1 King Bed
More details
Room information
Bed details
Bed details
1 king bed
Sleeps
Room details
1 King Bed
72 square metres m² room with harbour views

Relax - In-room massage available
Internet – WiFi and wired Internet access
Entertainment – DVD player and cable channels with pay-per-view films
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Partially open bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Non-Smoking
Junior Suite
Photos of Junior Suite
5/5 guest room rating
Room amenities
47 sq m
City view
Sleeps 3
1 King Bed
More details
Room information
Bed details
Bed details
1 king bed
Sleeps
Room details
1 King Bed
47 square metres m² room with city views

Relax - In-room massage available
Internet – WiFi and wired Internet access
Entertainment – DVD player and cable channels with pay-per-view films
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Partially open bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Non-Smoking
Twin Room, 2 Single Beds (Statue Square View)
Photos of Twin Room, 2 Single Beds (Statue Square View)
5/5 guest room rating
Room amenities
40 sq m
Partial sea view
Sleeps 3
2 Single Beds
More details
Room information
Bed details
Bed details
2 single beds
Sleeps
Room details
2 Single Beds
40 square metres m² room with partial sea views

Relax - In-room massage available
Internet – WiFi and wired Internet access
Entertainment – DVD player and cable channels with pay-per-view films
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Partially open bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Accessibility – Wheelchair accessible

Non-Smoking
Superior Room - Twin
Photos of Superior Room - Twin
Room amenities
35 sq m
City view
Sleeps 3
2 Single Beds
More details
Room information
Bed details
Bed details
2 single beds
Sleeps
Room details
2 Single Beds
35 square metres m² room with city views

Relax - In-room massage available
Internet – WiFi and wired Internet access
Entertainment – DVD player and cable channels with pay-per-view films
Food & Drink – Coffee/tea maker, minibar, electric kettle and 24-hour room service
Sleep – Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Partially open bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, desk and phone; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Accessibility – Wheelchair accessible

Non-Smoking

About this area

Hong Kong

Located by the sea, Mandarin Oriental, Hong Kong is in Central & Western District neighbourhood and is connected to a shopping centre. Central Ferry Piers and The Hong Kong Observation Wheel are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Landmark Shopping Area and IFC Mall. Travelling with kids? Don't miss The Peak Tram.

View map

What's nearby

Lan Kwai Fong - 7 min walk
The Peak Tram - 8 min walk
Hong Kong - Macau Ferry Terminal - 13 min walk
Victoria Peak Tower - 6 min drive
Hong Kong Convention and Exhibition Centre - 7 min drive

Getting around

Hong Kong Central Station - 2 min walk
Hong Kong Station - 4 min walk
Hong Kong (HKG-Hong Kong Intl.) - 35 min drive

Restaurants

China Club - 4 min walk
Amber - 4 min walk
L'Atelier de Joël Robuchon - 4 min walk
Maxim's Palace - 5 min walk
CIAK - In The Kitchen - 5 min walk

About this property

Mandarin Oriental, Hong Kong

5-star luxury hotel connected to a shopping centre in Central & Western District

Along with 8 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Other amenities include 2 bars/lounges, a health club and a sauna. All 494 rooms feature thoughtful touches such as pillow menus and bathrobes, plus 24-hour room service and TVs with cable channels. Guests will also find wireless Internet access (surcharge), wired Internet (surcharge) and DVD players.

Mandarin Oriental, Hong Kong offers 494 forms of air-conditioned accommodation with DVD players and minibars. A pillow menu is available. Televisions come with cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Hong Kong hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The Mandarin Spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily.

Awards and affiliations

Mandarin Oriental, Hong Kong is listed in the 2020 Travel + Leisure 500.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out

Cashless transactions are available for all charges at the property

Guest rooms kept vacant for 24 hours between stays

Social distancing measures in place

Contactless room service is available.

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks and gloves available

Masks are required at the property

Hand sanitiser provided

Enhanced food service safety measures are in place

Individually wrapped food options available for breakfast, lunch, dinner and through room service

This information is provided by our partners.

Property amenities

Internet

Available in all rooms: WiFi (HKD 190 per day), Wired Internet (surcharge)
Available in some public areas: WiFi (HKD 190 per 24-hour period), Wired Internet (surcharge)

Parking and public transport

Valet parking: HKD 600 per night

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: HKD 372 for adults and HKD 251 for children
8 restaurants
2 bars/lounges
24-hour room service
Coffee/tea in a common area

Things to do

Fitness centre
Full-service spa
Indoor pool
Sauna
Shopping
Steam room

Family friendly

Babysitting/childcare (surcharge)
Dry cleaning service
DVD player
Free cots/infant beds
Indoor pool
In-room childcare (surcharge)
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service

Languages spoken

Chinese
English
French
German
Italian
Japanese
Korean
Russian
Spanish

Business services

24-hour business centre
Computer station
Meeting rooms
Conference space

Spa

Aromatherapy
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - prenatal
Massage - Thai
Massage/treatment rooms
Reflexology
Spa open daily
Hot tub

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom
In-room accessibility
Roll-in shower
Valet for wheelchair-equipped vehicle
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cots/infant beds
Hypo-allergenic bedding
Linens
Pillow menu
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Bathroom (partially open)
Designer toiletries
Hairdryer
Separate bathtub and shower
Towels

Entertainment

TV channels
DVD player
Films for purchase
TV

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Minibar

Desk
In-room massage
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from August 01 2020 to January 31 2021 (dates subject to change):

Dining venue(s)

The property will be renovating from 01 August 2020 to 31 January 2021 (completion date subject to change). The following areas are affected:

Dining venue

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding

Rollaway/extra beds are available for HKD 600.0 per night.

Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

Fee for buffet breakfast: HKD 372 for adults and HKD 251 for children (approximately)
Fee for in-room wireless Internet: HKD 190 per day (rates may vary)
Fee for in-room wired Internet: HKD 190 per day (rates may vary)
Fee for wireless Internet in public areas: HKD 190 per 24-hour period (rates may vary)
Fee for wired Internet in public areas: HKD 190 per 24-hour period (rates may vary)
Valet parking fee: HKD 600 per night (in/out privileges)
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: HKD 600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding

Only registered guests are allowed in the guestrooms

Property is also known as

Hong Kong Mandarin Oriental

Mandarin Oriental

Mandarin Oriental Hong Kong

Mandarin Oriental Hong Kong Hotel

Mandarin Oriental Hotel Hong Kong

Mandarin Hong Kong

Mandarin Oriental, Hong Kong Hotel Hong Kong

Mandarin Oriental, Hong Kong Hotel

Mandarin Oriental, Hong Kong Hong Kong

Mandarin Oriental, Hong Kong Hotel Hong Kong

Frequently asked questions

Can I cancel my reservation for free at Mandarin Oriental, Hong Kong and receive a full refund?

Yes, Mandarin Oriental, Hong Kong offers free cancellation on select room rates, because flexibility matters! Please refer to Mandarin Oriental, Hong Kong cancellation policy on our site for more details about any exclusions or requirements.

Does Mandarin Oriental, Hong Kong have a pool?

Yes, this property has an indoor pool.

Is Mandarin Oriental, Hong Kong pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mandarin Oriental, Hong Kong?

Valet parking is available for HKD 600 per night.

What time is check-in at Mandarin Oriental, Hong Kong?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.

What time is check-out at Mandarin Oriental, Hong Kong?

Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).

Where is Mandarin Oriental, Hong Kong located?

This family-friendly Hong Kong hotel is located by the sea, just steps away from Legislative Council Building and Landmark Shopping Area. The Hong Kong Observation Wheel and Lan Kwai Fong are also within 10 minutes. Hong Kong Central Station is only a 2-minute walk and Hong Kong Station is 4 minutes.

4.8

Exceptional

5 - Excellent

533

4 - Good

3 - Okay

2 - Poor

1 - Terrible

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

2/5 Poor

Brian, Hong Kong

22 Sep. 2020

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Good hardware but below-average and insufficient software; staff not well trained and unfriendly front desk not ready to make return guests feel being valued at all.

Stayed 1 night in Sep 2020

5/5 Excellent

Verified traveller

5 Jun. 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delighted to have an upgrade to a room with a view of historical sites in Central, very prime location indeed.

Stayed 1 night in May 2020

5/5 Excellent

Tereza

3 Jun. 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2020

5/5 Excellent

Verified traveller

7 Feb. 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, staff very professional, rooms have every facility you could require & are spotless clean

Stayed 2 nights in Feb 2020

5/5 Excellent

Stephan

Business traveller

1 Feb. 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’m a fan!

It’s my favorite place in HK. Old world Charme, great service, top location.

Stayed 3 nights in Jan 2020

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Mandarin Oriental, Hong Kong

Overview of Mandarin Oriental, Hong Kong

Photo gallery

4.8/5 Exceptional

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King Room - Statue Square Room

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