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Reviews of Comfort Hostel

3 out of 5
Comfort Hostel
3/F, Block A, Paterson Building, 47 Paterson Street, Causeway Bay, Hong Kong

Reviews

6.2
Rating 10 - Excellent. 5 out of 79 reviews" "
Rating 8 - Good. 24 out of 79 reviews" "
Rating 6 - Okay. 23 out of 79 reviews" "
Rating 4 - Poor. 21 out of 79 reviews" "
Rating 2 - Terrible. 6 out of 79 reviews" "

6.0/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

4/10 Poor

GIN

Business traveller
Disliked: Amenities, property conditions & facilities
This Hostel serves various rooms, sometimes good but sometimes bad. At this time, even booked a double room, it was the same size of single room I stayed last time. That was a disappointed
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Foul odour from the bathroom and smell of cigarette smoke throughout the hallways and seeping into rooms.
Stayed 1 night in Feb 2019

10/10 Excellent

Suhail

Liked: Cleanliness, staff & service, room comfort
relaxed stay and social media detox
great location and helpful reception
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Broken elevator , stay away i dont like 10 fl hike
I stayed here a week ago the lift was broken, I came back and its still broken. A hotel that cant bother to fix its elevator..no thanks avoid this place
Stayed 1 night in Jul 2018

6/10 Okay

tonysky, london

Disliked: Property conditions & facilities, room comfort
Just ok hostel
The only keys points of this Hostell is the position. Very good located in central busy area.causeway bay. And rather quick acces to the room. Cons. Rooms are super tiny like 8 sq meter . No housekeeping at all. zero amenities. If you are aiming on a budget and location but compromise the comfort this is the place
Stayed 3 nights in Jan 2018

6/10 Okay

Kimbo, London

It is what it is...
It is exactly what I was expected for the costs. Operated by group of helpful youngsters. The hostel offers great central Causeway Bay location. It has every necessities you need from communal area with microwave to fast Wifi to instant boiled hot water shower. Rooms are ok, not too small but lack of windows.
Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2017

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable stay good location
The place was clean and reasonable. A couple of drawbacks was actual room was in another building. Neighbours would also smoke and the smoke would filter into the room
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness
Hostel Living
Small and tight. But this is Hong Kong and I supposed cramped space is the normal here. Make the most out of it. Could have been better kept up and cleaner. Their certificate had expired in February and the critter control was not up-to-date either. A/C and hot water were good so it was no problem staying clean and cool.
Stayed 4 nights in Jul 2017

6/10 Okay

Cheryll

Liked: Cleanliness
Disliked: Staff & service

8/10 Good

alex , AUS

Liked: Cleanliness
Disliked: Staff & service
Small but cosy hostel in HK
Very small room and need to be very comfortable with who your staying with. But clean and cosy. The room is about 2m by 5m (if that) no English or help from staff though.
Beds really are this close
Bathroom at back of room

8/10 Good

dee, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific location and staff
There are 2 locations and I was given a choice of either Wan Chai or Kowloon. The Kowloon facility is so new that they were still renovating and updating the bathrooms. My first day, there was no door to keep shower water from spraying into the living area. The next day, a brand new sliding door appeared while I was out of the building. Overall the room was efficient though compact. Only drawback was the lack of hot water. I had some for 2 minutes the first day and never again, though the host (manager or owner, I'm not sure) told me it should run hot if I allowed it to run for a few minutes. I have a feeling the water heater might have been turned off during the renovations and mistakenly not turned back on. That said, the location was ideal, the bed was comfy, and the staff was great. Special thanks for checking in on me though the main office was across the water in Wan Chai. The helpful and friendly tips were appreciated!
Response from Amy on 14 Feb 2017
Dear guest, That is so great to know that you like our service, thank you! We have been constantly renovating our rooms and improving our facilities and that is why you found the bathroom door replaced during your stay. To address your comment, we have sent technicians to check and fix the water heaters with problems. Thank you for your stay and look forward for the next one!

2/10 Terrible

David , London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare Stay!!!
First night they had someone else staying in my room. I opened the room to find someone else's shoes in the room, and the room hadn't been cleaned. Second night I came back to the room to find the hotel manager in my room sitting on my bed casually talking on the phone!! True story. Third night toilet overflows all over the room causing a disgusting smell, the same night a woman bangs on the door at midnight screaming for me to leave the room from the hotel staff. This was an unbelievable nightmare. Should be entitled to a refund, and apology!!!
Response from Amy on 14 Feb 2017
Dear guest, We are so sorry to hear about your experience this time. The staff was supposed to come to the room to fix the facilities but it appeared that he didn't come properly due to communication problems.Your comment has made us pay more attention on training our staff. And we have educated them not to enter the rooms when no guests are there. Thanks for your comment and sorry about the problems.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Lim

Easy access
Easy accessible to pl@ces with mtr nearby.

2/10 Terrible

Naumaan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terribly unorganised and unclean + NO WIFI!!
Upon attempting to check-in, not only did the staff barely speak any English (surprising in HK) but not a single one had a smile on their faces or welcomed us. We were told to sign a piece of paper confirming we'd checked in and then told to sit on one side while the staff decided which room to give us. After 10-15 mins of waiting, we were taken to a room in a completely different building (5 min walk away from where we'd checked in), however, upon entering the apartment there was a workman there still plastering the wall! The woman we followed directed us to a room in the apartment and told us that was where we'd be staying. Upon walking into the room we immediately noticed the toilet/bathroom had no door! After insisting we wouldn't stay there (lots of sign language required), we were taken back to the check in counter and once again whisked away to be shown another room another 5 minute walk away (bare in mind we were hot and bothered and were dragging luggage around with us). The next room we were shown had a bathroom with a door (wow), but no wifi or clean sheets (there were orange marks on the towels and bed sheets) and none of the rooms looked anything like what we were promised on the website when booking. Upon complaining about the cleanliness and lack of wifi, we were told that we'd already signed the "check in" form and would have to forfeit our paid money if we decided not to stay. We insisted this isn't what we'd paid for but it was too late...

4/10 Poor

Terry, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rather sad place.
We were sent to some other Building from where we were ment to stay 2 streets away,the room was very small ,the beds were also small ,we couldnt handle the bad smells that came from the littlal bath room,etc

6/10 Okay

Verified traveller

Convenient
Can sleep

4/10 Poor

John, Tauranga, NZ

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
A bed in need is a bed indeed!
I had missed my flight to Auckland, so I wanted a low cost hotel near the airport or in the centre of the City and I was tired as it was nearly midnight. I found and booked the Bay Comfort Hotel on line from the airport but it was past 3.00 am by the time I reached it. The standard of service at that time of night was friendly and courteous and I managed to sleep despite a window-shaker air conditioner which needed replacement.

4/10 Poor

Jongsub, Korea

Disliked: Staff & service, property conditions & facilities, room comfort
It was very difficult to find the hotel because it had no signboard, while it looked like a mansion.

2/10 Terrible

kimyung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, cockroach, wet, no free towel. worst stay e
Dirty, cockroach, wet, no free towel. worst stay ever

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in May 2020

8/10 Good

Oi Sze Icy

Stayed 14 nights in May 2020

10/10 Excellent

yee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
位置方便，雖在鬧市仍不失清靜，以這價錢租的房間出乎意料地企理..衞生尚可接受，整體超乎預期，推介～～
Stayed 27 nights in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不是黑心酒店
接待处职員有问必答，很友善。
Stayed 15 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
good​ hospitality. privacy.​ and​ close by shopping mall​ and​ MTR
Stayed 2 nights in May 2019

6/10 Okay

CHUN HEI

銅鑼灣星級賓館一'
返可以
Stayed 1 night in Sep 2018

4/10 Poor

chubby, 千葉県

Disliked: Cleanliness, property conditions & facilities, room comfort
窓がなく、寝るだけでいいのなら・・・
まずビルの一室がフロントで看板も出ていないので、場所を探すのに非常に苦労しました。同じ住所のビルの守衛さんに訊ねたら、このビルの中だとのことでした。受付で待たされてから保証金を支払い、歩いて５分ぐらいのビルへ連れていかれ、そのビルの一室が四つの部屋に区切られ、その一つの二段ベッドのある部屋でした。スペースはベッドの倍くらいで窓はありません。トイレが共同で、シャワーもそこにありますが、カーテンもなく、誰かが使うとビショビショに濡れてしまいます。ＷｉＦｉは使えます。冷房は効きますが、温度調整ができずすぐに冷えすぎになってしまいます。コンセントが日本からのものには合わず、フロントに行くと保証金を払ってコンバーターを貸してくれるとのことでした。隣の部屋に家族連れが泊っていて、子どもたちが騒いで大変でした。値段が安いので多くは望めませんが、本当に寝るだけでよい人なら大丈夫かと思います。
Stayed 3 nights in Jul 2018

6/10 Okay

KAI MAN

Disliked: Staff & service, property conditions & facilities, room comfort
網上訂購資訊註明是有電視、但入住時卻沒有的
Stayed 1 night in Jun 2018

8/10 Good

SU-, JAPAN

Liked: Staff & service
Disliked: Cleanliness, room comfort
立地はスゴくよい
MTRのCausewayBay駅の出口から歩いて３分ほどで、近くにスーパー、コンビニもあり、空港行きのバス停も徒歩５分圏内にある。立地はすごく良かった。３Fのラウンジみたいな場所も用意されている。 ただ部屋が端だったせいかwifiが入りづらい。カードキーとタオルのdepositに100HKD、50HKDずつ。 部屋はキレイとは言えないが、普通。シャワーの時にお湯が長時間(10分以上？)出ないので、それが困った。
Stayed 3 nights in Apr 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
too small room/bed
Room is too small
Stayed 1 night in Jan 2018

6/10 Okay

Geunyeong

쏘쏘
그냥 딱 가격만금 젓만해요
Stayed 5 nights in Dec 2017

8/10 Good

Filip

Liked: Cleanliness, staff & service
Disliked: Room comfort
Bardzo małe pokoiki i krótkie łóżka. Po za tym czysto i dobra lokalizacja.
Stayed 3 nights in Oct 2017

8/10 Good

Silvia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Small but comfortable
The room was in another building close to the reception of Comfort Hostel. The room was small, as usual in HK. It was also clean and in a good position: close to Causewaybay station, in the middle of the fashion walk. The A.C. Made a lot of noise! The bedsheets were clean. The plastic panel on the wall was full of humidity. The bathroom was nice, good hot water service.
Stayed 5 nights in Aug 2017

8/10 Good

Cheng Lung

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Yuet wah

Liked: Cleanliness
房間燈光太暗，請改善!
Stayed 1 night in Jul 2017

4/10 Poor

hansol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
직원이 불친절
직원이 불친절한네요
Stayed 1 night in Jun 2017

10/10 Excellent

hansol

Disliked: Staff & service, property conditions & facilities
굿굿짱!!
가성비 굿! 정말 좋아어요
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Staff & service
MTR近くで、ショッピングも楽しめる
ゴージャスなSHOPの上のマンション。MTRからも近く周りにはショッピングも楽しめる場所がある。 フロントはアジアンテイスト満載の雰囲気。共有スペースにはBOOKがあったり、ヌードルも置いてある。 セキュリティーもエレベーターを降りて一つ目の扉にカードキー。中に入って部屋へのカードキーで、二重でした。 部屋は年系劣化はあるが、それなりに広く快適。

10/10 Excellent

YONGBO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Environment is so bad! Dirty! Unclean!! My friend was infected and got athletes' foot! Feel so bad! 虽然各方面都很好，但是拖鞋应该没有消毒好，过了一天脚就痒了，回去才发现传染了脚气，差评！！！！环境很脏

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

JACKY, 台灣

Disliked: Cleanliness, property conditions & facilities, room comfort
無言
隔音差、wifi爛，房間不甚乾淨；而且無告知情況下不是住本棟而是另外一棟 雖然就在本棟的旁邊但感覺不是很好 吹風機需押金一百雖然退房會還，但當場不會給你押金的收據 去退吹風機時櫃檯人員有問怎麼沒收據，但當時在借的時候店員就向本人告知不會有押金收據

2/10 Terrible

Yukari

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
バックパッカーの泊まるホテル
コーズウェイベイ駅から徒歩３分程の場所にあり近くに24hスーパーやショッピングビルは沢山あります。ですがホテル自体は古いマンションのような建物で外観には何も一切表記がありません。住所でたどり着くしか方法は無く、私達は地元の人に聞き案内されていなければ辿り着くことは不可能でした。そしてフロントとは全く別の数軒隣りの建物へ案内され、そこが宿泊場所でした。部屋は古く汚くトランク１つ広げれば一杯のスペース。そしてユニットバスとは呼べない作りのトイレの中のシャワーです。便器に座った状態でシャワーを浴びる形になります。シャワーは10分だけ使用ができるようですが使用しませんでした。良い点はショッピング街にあり部屋でwifiが難なく繋がりペットボトルの水があります。１泊だけの宿泊で良かったです。

6/10 Okay

Vladimir

Нормальный дешёвый хостел.
Все нормально. Без всяких неожиданностей и подводных камней ))) все просто, понятно, ну и дёшево для Гонконга

6/10 Okay

Verified traveller

Disliked: Staff & service
適合逛街的旅館
離商店近，可以逛累了回房休息；隔音沒有很好，會聽到附近房客的聲音；吹風機是整層樓共用，房間不大。

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

jajajajajajajaj, ROK

Liked: Cleanliness, staff & service, room comfort
코즈베이웨이역에서 정말 가까운 곳
첫 인상은 깔끔하고 아늑하다 그런데 따뜻한 물로 샤워하는 건 군대에서 만큼하기 힘든 것 같다