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"Very Pleasant, professional, helpful and accommodating staff!"

"There was a line for check-in upon arrival (3:30pm) and everybody who was checking in was told their rooms were not ready (even after 4pm check-in). It sounded like there was only 1 or 2 people cleaning the rooms), granted we only had to wait about 30 minutes for them to call me when the room was ready. The rooms were clean, hotel in a great location (why we chose it) as it is located in walking distance of many dining options, and the town adjacent to the harbor/bay. There are shopping plazas located within a short drive. The staff were attentive and friendly. The pool area is also clean. Note the pool goes to 7ft deep (for those with young children). Parking can be a challenge but we were able to park on property each night. Overflow parking is at the Marriot across the street. Overall a great location and good hotel. FYI, there is a washer and dryer on property (I couldn’t find that information during booking), but hopefully this is helpful for those who want to pack lighter for their trip. Would stay here again"

"An incredible property with abysmal food and sub par service. Kona Village is magical - the grounds, the hales (rooms), the spa, the yoga, the bikes to ride around the property and the stunning beach. But such a magical 5 star resort should also offer excellent cuisine and hospitality. We were shocked by the inconsistent food, the lack of variety and the room service which was never correct and delivered uncovered. We were so excited to return to our beloved Kona Village after 16 years but were left very disappointed. Unless something dramatic changes with the management we shall not return. "

"This a was a large condo building on the water. There was plenty of parking and a security guard on premises. Every door uses a pass code to get in like room, pool, elevator, stairs ect. There are some people that use these condos for winter months. It was located close to downtown kona. "

"Clean room.. friendly staff. Decent breakfast "

"We enjoyed our short stay at the Royal Kona, while on Big Island. It is in a great location near everything you might want to do. The beds are very comfy and rooms are spacious. The resort also has great amenities as well. We would stay here again! "

"Right on the ocean front with a small beach at your doorstep. Nice to wake up and take a short walk to the restaurant. The restaurant makes a fantastic omelet, cooked in any fashion that suits you. Room was clean and housekeeping staff go above and beyond to make your stay comfortable."

"Love this place! Staff is always so friendly and helpful definitely recommend "

"Our room on the street side neededsound proofing! The shutters don’t keep out the road noise and it was very noisy early and late. Difficult to sleep. Otherwise it was clean and had a great view. "