Rating Details:
The property manager was more than helpful.
The vacation rental was clean.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Upon arrival, my wife was putting items away; she pulled out some hot pads and noticed what looked like a maggot between 2 them; all 5 of the hot pads there were dirty, so she washed them. The silverware tray had crumbs in it, so my wife removed all the silverware & tray and washed them so we could use them. After the first day, we told the Property Managers that the ice maker in our Refrigerator/Freezer wasn't making ice, and that Water was dripping in our garage from above....a man came over to see if the arm on the ice maker was in the right position (of course it was) and another man came who said the dripping was from condensation...WRONG! The problems weren't taken care of at that time, so I called IVP back again 3 days later; this time the man said the toilet wax seal was bad, but that he didn't want to bother us!! Bother us; so it's OK that sewage water is dripping through the garage ceiling onto our van!! Finally they sent someone who knew what he was was a faulty water connection for the ice maker on the back of our refrigerator that was squirting water onto the floor, and causing a leak into our garage and onto our least it's better than poop water. What would have happened if I hadn't peristed.....thousands of dollars of damage I can assure you to that units floor and the garage ceiling below!! Whoever is responsible for cleaning and maintaining this unit needs to pay just a slight bit of attention to DETAILS!! Overall our stay was pleasant, but it could have been much better if we could have come into a unit that had been better cared for. The people at IVP were good to work with, but the people they or the Unit Owners hire to do their work need to be held accountable for doing their work properly.