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"Our 3 Day stay at the onsen was very relaxing. The staff was friendly and informative. The language barrier, though still present, wasn't much of an issue. The staff were quick with their phones to do a translation if needed. We recommend a 2 Day stay and visit the small village of Narada which is a 5 minute bus ride up the mountain. It's a small and quaint little village with engaging museums."

"This is a great escape from the city and offers many options for enjoying the area or if you have younger children, many play facilities are available. Staff is great as always at any Hoshino facility."

"Nice place to stay,"

"Amazing place, beautiful location in the mountains. The staff were the best part, picking us up from Hinoharu Station when we asked. Loved it here, would highly recommend as someone who can only speak English."

"Hotel staff were friendly and courteous. Our room was very clean, spacious and comfortable. Hot spring was excellent, relaxing in outdoor one looking up at stars was fantastic. We also enjoyed the breakfast very much…so many choices of delicious food including desserts. "

"The room was spacious, and the breakfast was delicious, though mainly Japanese with just some bread rolls, which may be limiting for those who prefer the Western style breakfast. There were separate onsen areas, one open to public and the other just for the hotel guests. The public bath was open only for limited times, and the amenities were minimal."

"Wish had a microwave! "

"Second time, always a charm !"

"A lovely property! The house and rooms are very clean and well maintained. We thoroughly enjoyed our stay and will definitely book this property again should we visit in future."