Hinxworth Holidays from AU$3,317

Staff was excellent. Hotel was undergoing significant renovations, which made it difficult to navigate. Otherwise a great stay.

Great hotel! Second time at this location!

It’s rare that I find a hotel that lives up to the “hype” but this is the exception. It’s more like staying at a up market private club. The service is top notch. Great neighborhood, easy to get transportation or to walk to most tourist sites. Nice restaurant options very close by, or you can enjoy the on-site restaurants with their sister property. The room was immaculate. The extras, in terms of service and snack options, were generous. To come back to the room after a chilly day and lots of walking to find the bed turned down, with the sheets warmed, and the fireplace on was such a treat. Stay here, it’s worth every penny.

This hotel is extremely beautiful but on my first day there was hair hanging from the towels and the water wasn't working at night. Then once the water started working it was extremely low pressure. In addition, since the hotel is an older build the water system is outdated and not reliable. A few of the staff members were kind but some of them were standoffish and dismissive when I shared these concerns.

Adjacent to Kensington Gardens and a nice walk to local points of interest, including Buckingham Palace, Westminster Abbey, the London eye, good shopping, etc it would be a lot of walking for younger kids though.