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"Excellent room, decoration and atmosphere. The onsen area is little bit small but having 5 different onsens in different time. Lots of choices. Highly recommended!"

"What a beautiful experience we had at the ryokan. A perfect setting overlooking the lake, quiet, no noise from the town below. The staff was very kind and courteous, always helpful in assisting us with our questions. We learned about Japanese culture and had a wonderful experience; definitely get the dinner, it was worth it. I highy recommend this place, 10 out of 10. We will certainly be back again next time we visit Japan. "

"Clean room, courteous staff, great location"

"The room is good. The chech in is the tipical machine check-in, very unfriendly. Breakfast, so so. Staff is friendly. Th bed and pillows are very hard. "

"Beautiful hotel right on the lake, easy to get to, staff were very attentive and curteous, and the private onsen room was spectacular. It was authentic and pristine. Very much enjoyed :)"

"Hotel is beautiful. Very clean n great service. Beds comfortable. Restaurants overpriced. Buffet was just ok for price. Safe parking. In walking distance to stores n eateries. Convenient gift shop on site. "

"Typical Toyoko Inn so there's underbed storage, inadequate curtains to keep out the light, and good climate control. The problem was I had a top floor room but there must not have been people below me for floors or something because the floor was so cold it felt refrigerated. I cranked the heater but since it's at the ceiling it heats the room top down so the floor stayed really cold, like refrigerated cold. It took until the next morning where the floor didn't feel refrigerated but still was unusually cold and not until that evening the floor finally didn't feel cold. Breakfast was really sparse, just bread and onigiri. I would prefer them to just say no breakfast and just have coffee then I would prepare by going to the conbini the night before."

"Toilet smells really bad (have to close the bathroom door to stop the smell come outside). Also water doesn’t go through bathtub. "

"Good and easy check in"