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"Very good customer service "

"By far one of the best places we have stayed at in Japan, out of the 5 other places we have been to."

"This was a great place to stay while visiting my sons family in UBE."

"ラウンジのニューガイヤコーヒーは美味しいです。"

"We wanted to stay near Usa Shrine and Usa Station, so it was good location wise (5-minute drive to shrine, 2-minute drive to station) But from the price, we expected a nicer place. The room and onsen were quite outdated, but the staff was very kind and the food was good."

"Great ocean view. Nice staff and room. Highly recommended."

"The room is spacious "

"バスユニットの手洗いが壊れかけていたが、概ね対応は良かったです。 "

"Staff members excellent service and breakfast is great"

"It got hot tub and breakfast "

"Clean, close to the JR train station, nice free breakfast, and helpful staff."

"Good hotel for our purpose, bed a little hard, breakfast good and location beside the station is excellent!!"

"Great location. Super friendly staff very welcoming. Are was wonderful and hotel is close to dining, shipping and train station. Will stay again. "

"Great food for the breakfast "

"設備面が昭和から進んでいない感じがします。 スタッフさんは優しいと思います"

"New hotel so staff getting the flow going. Very popular with many guests. Onsen on site. laundry facilities a plenty."

"Next to station. A very beautiful library and cafe shop downstair. Easy for walking to factory night view area."