When we got to the condo the keys we were given didn't open the unit, they were for the owner's locked closet. I called the number I was given, and they apologized and instructed me to go back to the office and they would give us the correct keys. I think they should have brought the keys to us. When we settled in and started to make dinner for 8 I realized multiple light bulbs in the kitchen were out. (ceiling lights, cooktop light, one light bulb in the refrigerator was working, the other was missing the bulb). After dinner we discovered the dishwasher would not run and it had mold all over the inside. The master bedroom spread, blanket, and pillow shams had something spilled all over it. I sent a text message to the rental office and the condo Host. The next day Sam the maintenance man came over and replaced all light blubs, checked out the dishwasher, and confirmed it was dead and needed to be replaced, he said he would report to the Host that a new dishwasher was needed. Of course, it was not taken care of while we were there. Sam did a great job handling what he could. Our bedding was picked up on Sunday but was returned on Tuesday night at around 7:00.
The condo is nice and spacious, convenient to the pool, beach, shopping, dining, bike trails, and kids' park just as described in the VRBO post. We were disappointed with the lack of keeping up with the maintenance.
Overall HHI is a wonderful vacation area, our favorite be, and the condo decor/space was great.