Hilliard's Bay Provincial Park Tours and Activities

Staff was great. room was a good size. Too hot could not control the temperature and the bed and pillows old and lumpy

Hot tub was not available on Sunday and was very icy to get to on the roof.

Peaks is a relatively new property in Banff and I had a good stay - mostly because of the amazing housekeeping staff. They cleaned my room every day for a 4-night stay which is unheard of in 2025. The property is also within a short walk to most of Banff’s best restaurants and transit options. Where my experience fell flat was with the overall maintenance of the facility. Peeling caulking and trim in the bathroom, and a draft from the balcony door that left the HVAC running constantly were detractors - and surprising in such a new building. Furthermore, I wouldn’t necessarily recommend Peaks to business travellers as the rooms don’t come equipped with a desk. 5 stars to the people running it, 3 to the place.