Hikkaduwa Apart Hotels

"Riff is a serene bubble in Sri Lanka. Beautifully designed, well maintained, with very good restaurants (that appeal to western travelers if they prefer non Sri Lankan food), the staff is friendly and supportive. I highly recommend the spa that is part of a small network of balinese facilities in Sri Lanka. The pool and beach integration is very good with miles of walkable sand in each direction. The sea itself in March was pretty dangerous so I focused on the very nice pool. I highly recommend Riff."

"Fantastic location, amazing room, delicious breakfast and super helpful and friendly staff. Thank you."

"The views , the setting and staff were excellent. What let the hotel down was attention to detail- our room had a cracked glass balcony which did not instil confidence. The lack of reliable hot water a was another poor aspect as was the indifferent housekeeping which we had to constantly talk to housekeeping manager about. The lack of response from the front desk and management until 11pm on night before departure with an alternate room was too little too late. To cap this on the last night key decided to fit out new rooms with drilling and cutting boards after midnight which again we had to call to complain sorry but this is not a 5 star quality hotel and the lack of empathy and professions by management as nd Radisson is extremely poor!"

"Lovely clean rooms and staff who couldn’t do enough for you. Good breakfast and the meal we had in the restaurant one evening was very good too. The most friendly greeting from the lovely Manafer"

"Bery friendly"

"The rooms are not as advertised. I booked a sea and pool view room but could not see either as there was a huge tree outside the balcony blocking the view. It is advertised as having free wifi but there is no wifi anywhere apart from in reception. They said they were upgraded it but there was none to upgrade.They were in the process of installing it. They also advertise a 40" tv with cable channels. The tv was about 28" and only had one local channel. My husband was recuperating after an operation so wanted wifi and tv. The hotel eventually moved us after a complaint to Expedia and gave us a router. Still we had no tv despite being promised every day that we would have it. The staff had no interest in the comfort of guests. There are glass panels between the rooms and the hall, so light emitted into the room all night. The pool was lovely and the pool.guy was very helpful. I would definitely not recommend this hotel. You do not get what you pay for."

"Overpriced for what you get, quality of the upkeep and maintenance is lacking "

"Staff were very helpful and friendly. Room was clean with a nice bathroom and warm showe. A/C was great. Top location right in the centre of Fort too"

"Clean, amenities, location"