Highlands Hotels, Hudson

"At the time of making the reservation and the time of check-in, the hotel does not disclose their policy to only change bed sheet only once every 4 days. Had this been revealed, I wouldn't have made the reservation or checked in. This omission is intentionally misleading the public"

"Quite the historic, clean, quaint, and lovely find in this cute lil Florida town! Pink hotel heaven!"

"It’s a very quiet place, with beautiful surroundings "

"Well maintained property. Beyond friendly staff. Clean room. Enjoyable breakfast and coffee out all day."

"Everything was perfect. The breakfast was great and our whole team played in the pool at night. It was wonderful. The staff was very friendly and the location was perfect for the Fields."

"Yes"

"was very nice, lunch very good"

"Awful. Awful. Awful. Rude. Rude. Rude. Reception asked us if we "sat on the toilet" when we immediately asked for a different better room and that "you booked through Expedia so you got a cheap room". He charged us a lot extra/night for an end room that overlooked the edge of the pool. The air conditioning was very loud all night and the internet was impossible to keep on—very disappointing based on room rate. The coffee maker in the room had no cups on final night. Located next to public storage and a trailer park, this place is a poorly run dump in bad conditon & they don't care about guests at all. The hallways throughout smelled like pot, steamed into the old carpets. Gates were always open and unlocked with odd pick-up trucks parking all day long and vagabonds wandering around. Felt unsafe. Breakfast was labor-intensive, make your own waffles or bagels or cereal; "fresh fruit" meant only apples, unless they count the yogurt cups. There was no variety for three days. While video loop at breakfast ironically showed us beautiful hotels & cappuccinos to rub it in. This is a hotel for truckers, drug dealers & the down-trodden. Pick another hotel."

"Breakfast was great "