Highland Park Southern Tip Hotels, Richmond

"It was a nice stay. They run a tight ship and that's a GOOOOD thing. Staff is nice and accommodating. Thank you!!"

"Convenient, luxurious and comfortable"

"You have to walk a block to park was the only negative thing about this place. It costs $10 to park. So just be prepared."

"Hot water in the shower didn't work. Dogs were barking. People were loud. Staff were nice. Ac unit was very loud."

"I checked in around 8 PM to a corner room and the bathroom was very dirty - hair in shower, thick pink mold along slider door, and bottom of shower was super scraped. It almost looked like it hadn't been cleaned. Told hotel staff (3 folks there) and 2 of them seemed annoyed (which I assume was more toward the cleaning crew, but less than professional). They switched my room and again, it was not very clean (again hair on the floor and in sink, pink mold but far less, very scratched shower). I was too tired at this point to bother changing rooms, though in retrospect I should have asked. The hotel staff is hit and miss in terms of customer service and friendliness. Woman working at bar was super nice and friendly. Amenities are great too. Overall I would not stay here again for the cleanliness alone. "

"The hotel isn't clean, the food is horrible and the staff isn't very helpful. Never again!"

"Very comfortable, and clean "

"Breakfast was good"

"All of the staff were so friendly, especially the valets. We had a large, beautiful room that was perfect for our needs. Location is great!"