Highland Falls Holidays from AU$749

The room and grounds were very good

Room was very clean. Great location. Staff were all very pleasant. Glad we came here.

It was a decent place to stay in order to be close to the broadway shows, time square and shopping. The hotel carpet did not look clean and the staff were not very helpful, with the exception of the bellman, who was amazing!

My fav spot in all of NYC!

No frills hotel. May or may not come back. Pros: Might be the only decent hotel in the area. High tech and very modern boutique hotel. Conveniently located between little Italy and Chinatown. Subway is a few blocks away. Food is plentiful with many different cuisine options. And some restaurants give a discount with the NobleDEN hotel key card. Hand held shower head that rotates for a massage. Good fan in the toilet room. Cons: Housekeeping is every 2 days. Looks like they sweep the floors because not everything was cleaned. And glass cups used will not be cleaned. 2 bath towels and 2 hand towels, but no face towels. You only get toiletry amenities when you arrive, which includes travel toothbrushes and toothpaste, 2 make up wipes, 1 comb, cotton ear swabs, and 2 sanitary bags. Mini fridge barely stays cold. And it’s empty from the start so no mini bar items. You don’t get extra bottles of water. You only get 2 the first day. You have to get hot or cold water from a dispenser downstairs with paper cups. Coffee and bigelow tea is offered for all guests. Soda is $2. TV is spotty where the program cuts off while watching. The shower doesn’t have privacy. It might be frosted glass but you have to get out of the shower without privacy. Even if you grab a towel, you can’t change your clothes in the shower with wet floors. So you better be intimate with the person you’re rooming with or it could get uncomfortable. Best is to get another room.