High Point Hotels, Pasadena

"Only plus was eating breakfast before leaving early. "

"Room was not what I expected pull out couch was to small for my kids spoke with GM the next day and she sent a blow up mattress up to my room Friday,ask for full service of my room on a Saturday when me and my two sons was leaving out come back at after 9 that night and my trash cans still running over dirty towels still in room sheets not changed,after being there since Thursday and room didn’t get service at all my whole stay the, when speaking with GM Ms. Melissa A.Martin about the first incident. She stated she will comp me one night stay then the next day after informing her about the other incident about my room, not getting service and the poor customer service that I received throughout my state. I was told I would get two days instead of one, and I have yet not to receive a complementary stay on neither one of my days!!!"

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"Both rooms were decently cleaned. My pillow had a foul smell but the case and sheets appeared clean. The ac/pipes in the room were pretty loud at night time. The clicking and clanking kept me up on the first night. But besides that, the rooms were decent. The halls and elevator were clean. Ice machine worked fine. The restaurants downstairs were pretty good. Not super expensive. I would stay there again. "

"Great location! Staff were wonderful and rooms were very clean and comfortable."

"G"

"Parking was safe, personnel fast and friendly, breakfast - regular, nothing extra special, but good for someone on the go, like me . Room was clean (important). "

"Good parking and very nice room. Love the pool."

"I parked at the public garage close by and reasonably priced."