Hidden Valley Hotels, Tucson

"The staff is wonderful. The cooling system is clunky and gives off an odd odor at times. The hotel is conveniently located and a good value. I’d stay there again."

"Very helpful pleasant staff. *On Saturday I only had very hot water in bathroom, not even tepid. All room amenities were clean and working."

"Just oatmeal and toast for breakfast. Nice pool area. We had to switch rooms due to finding roaches in our first room. Everything feels outdated and used. Would not return for the price."

"Very clean with comfortable beds. I will stay again."

"The room was clean and comfortable. The staff were very friendly. Check-in was quick and easy. The on-site restaurant was convenient, delicious, and the staff were friendly there too."

"Very nice and won money"

"There were some little cockroaches in the bathroom of the room"

"I was assigned three rooms during my five night stay. The first was just plain filthy. The second was full of motel furniture auction pieces with cigarette burns and drawer linings that looked more like fly paper. The shower, which was gross appeared textured (it may have been at one time) but wasn’t. I slipped trying to get out of the tub and while laying on the tile floor it became clear why the bathroom door didn’t shut and the hinges appeared to be pulling away from the frame as that was the only thing I could use to pull myself up off the floor. While mopping up with the bathmat I soon collected a lot of hair far longer and darker than mine - and just gave up. Staff gave me a better but unfinished room where the bedroom had five lamps, three which didn’t work no matter what I tried. I don’t understand why they would offer anyone a room that they know to be substandard. This is the hospitality business after all. The property is obviously undergoing an upgrade. Carpets throughout were stained and filthy. But why not put your guests in a renovated room or the best you had? After my fall, the desk staff offered that maybe I would like a room with a bathmat. And a new rubber one was provided. That bathroom was better but the same tub, which would not hold water, so no bath just shower available. Based on the condition of the various rooms I never wanted their breakfast or use of the pool and hot tub, although it sounded appealing for my aches and pains. Absolutely the worst!"

"Good place to stay. "