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Stella Palace Resort & Spa

Photo gallery for Stella Palace Resort & Spa

Featured image
Private beach, sun-loungers, beach umbrellas, beach towels
Water park
Indoor spa bath
2 outdoor pools, pool umbrellas, pool loungers

Overview of Stella Palace Resort & Spa

VIP Access

Stella Palace Resort & Spa

5 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Sheets and towels washed at 60°C
Analipsi, Hersonissos, Crete Island

Explore the area

  • Popular LocationEkklisia Agios Konstantinos7 min drive
  • Popular LocationGouves Beach9 min drive
  • AirportHeraklion (HER-Nikos Kazantzakis)17 min drive
  • Popular LocationSarandaris Beach23 min drive

Choose dates to view prices

About this area

Hersonissos

Located in Hersonissos, Stella Palace Resort & Spa is connected to a shopping centre. Lychnostatis and Museum of the Battle for Crete and National Resistance are cultural highlights, and some of the area's landmarks include St. Paraskevi Church and Malia Ruins. Aquaworld Aquarium and Dinosauria Park are also worth visiting. Discover the area's water adventures with scuba diving, waterskiing and windsurfing nearby, or enjoy the great outdoors with horse riding.

What's nearby

  • Ekklisia Agios Konstantinos - 7 min drive
  • Gouves Beach - 9 min drive
  • Convention Centre Creta Maris - 17 min drive
  • Dinosauria Park - 18 min drive
  • Sarandaris Beach - 23 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 17 min drive

Restaurants

  • Poseidon — 1 min walk
  • Elia Gourmet Restaurant — 1 min walk
  • Volkano - 14 min walk
  • Mylos - 7 min drive
  • Atlantis Restaurant - 7 min drive

About this property

Stella Palace Resort & Spa

5-star hotel with pools, private beach and full-service spa
Catch some rays on Stella Palace Resort & Spa's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. All 240 rooms offer free WiFi, balconies and TVs. Fridges, room service and free bottled water are among the other amenities available to guests.
Stella Palace Resort & Spa offers 240 forms of air-conditioned accommodation with complimentary bottles of water and a hairdryer. Rooms open to balconies. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a bath and complimentary toiletries. Housekeeping is offered on a daily basis and in-room massages can be requested. Cots/infant beds (complimentary) are also available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a waterslide and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

SPA CENTER has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

All-inclusive details

All-inclusive room rates at Stella Palace Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Room service during certain hours

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Pilates
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limo/town car service

Food and drink

  • All buffet and à la carte meals, snacks and local non-alcoholic beverages included
  • 4 restaurants
  • 3 poolside bars, 1 beach bar, 1 swim-up bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Health club
  • Nightclub
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare/activities
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Fridge
  • Snack bar/deli
  • Water slide

Conveniences

  • Lift
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Greek
  • Russian

Business services

  • Computer station
  • Conference space (1292 square feet)
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds

Bathroom

  • Bathtub
  • Free toiletries
  • Hairdryer

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Fridge

Outdoor space

  • Balcony

More

  • Desk
  • In-room massage
  • Safe (surcharge)

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • In-room safe fee: EUR 15 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and Diners Club; cash is not accepted
Property registration number 1039K015A2512501

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Stella Palace Resort Hersonissos
Stella Palace Resort
Stella Palace Hersonissos
Stella Palace
Stella Palace Analipsi Village
Stella Palace All Inclusive Hersonissos
Stella Palace All Inclusive
Stella Palace Hotel Hersonissos
Stella Palace Hotel
Stella Palace Resort Spa
Stella & Spa Hersonissos
Stella Palace Resort Spa
Stella Palace Resort & Spa Hotel
Stella Palace Resort & Spa Hersonissos
Stella Palace Resort & Spa Hotel Hersonissos

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 145 out of 264 reviews
5 - Excellent 55%
Rating 4 - Good. 84 out of 264 reviews
4 - Good 32%
Rating 3 - Okay. 25 out of 264 reviews
3 - Okay 9%
Rating 2 - Poor. 8 out of 264 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 264 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

2/5 Poor

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Was disappointed as I wasn't aware that guests from Stella palace can't go into Stella Island. I was with 4 other adults in Stella palace and wasn't able to go into island even though we asked to be moved there
Stayed 2 nights in Sep 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a jetted tub room which was very modern and clean. There are plenty of pools around the resort and the beach is right on your doorstep. The staff are very friendly. The water park wasn’t very big at all and we did not use this. The downside of this hotel is the ‘all inclusive’ amenities, breakfast finishes at 10am and there are no poolside bars that serves food like burgers ect, there is only one buffet and lunch is open from 12::30 to 2:30pm. The only snack bar they had by the pool served ice cream, crepes and waffles. The all inclusive drinks also finished at 11pm. Finally the resort has a spa and indoor gym facility but you have to pay to use the services so again a big disappointment and not exactly all inclusive as described.
Stayed 6 nights in Jul 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were at the hotel for 3 nights. The hotel is just amazing, the location, the service, the staff, the food it was all very good. The on site water park was just what our daughter needed because it was her birthday trip. The hotel is very clean, the facilities are amazing. We most defenatly will return in the future will the whole family. I realy recomand this hotel.
Stayed 3 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Customer Service is poor
Nice facilities, pools, water slides, etc. This place is made for small kids. The beach is behind a breaker wall and a LONG walk from the rest of the complex. Check in is all done on your phone. You will enter all the information for your family after downloading an app. I did not like that. The staff was most unhelpful in locating a PCR provider. They have one that comes Mon-Sat from 12:30-3 but we needed one outside those times and ended up having to stay an extra night because I couldn't get the help I needed. I ended up dealing with another resort to get it sorted. The food is good but is very repetitive. The staff is understaffed in the restaurants. I went numerous meals with nothing to drink because they never came and asked or never came back with our drinks. The customer service is what really got me and definitely needs help. Once they realized I was upset they were great but they should have been that way from the start and they only realized that because we had to add a day to our stay because of the lack of help with the PCR.
Stayed 3 nights in May 2021