Lobby

Reviews of Escape Inn Hershey

2 out of 5
Escape Inn Hershey
115 Lucy Ave, Hershey, PA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 774 out of 1306 reviews" "
Rating 8 - Good. 387 out of 1306 reviews" "
Rating 6 - Okay. 96 out of 1306 reviews" "
Rating 4 - Poor. 21 out of 1306 reviews" "
Rating 2 - Terrible. 28 out of 1306 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Heidi

Travelled with group
Liked: Cleanliness, staff & service
Upon first arrival, we were nervous. Lobby definitely doesn’t look like picture. The setup is unique and with a rainy, gloomy day, it didn’t look inviting; The desk clerk had stepped away, so We had to wait - Very different from any other kind of hotel/motel I’ve ever stayed. But, from the reviews, we knew it was “no frills”. Location was excellent and once the clerk arrived, she was reassuring. The narrow walkway to the room was cracked, chipped & uneven - with the rain it made it slippery. Once we got to the room, it was very well appointed, clean, nice TV, pretty comfortable beds, excellent shower and pressure - A bit more than “no-frills”. However, the allowable access for anyone to come wandering by and up the back stairs is disconcerting; I did not note cameras anywhere: Definitely want to stay on your toes and make sure your room is secured. If you are a light sleeper in anyway, it’s not the place for you. We could hear all activity in the next room: when they came and went - including 3 AM return - when they used the bathroom, hung up coats, talked on the phone, etc… Overall, it was a nicer place than our first impression, but it would not be my first pick if I returned to the area . The restaurant next door was fantastic though!!
Stayed 1 night in May 2024

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service
Staff was friendly and helpful.
Stayed 2 nights in May 2024
Response from GM. on 6 May 2024
Thanks for staying with us. We appreciate your feedback. Thank You

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable price, spacious room, clean. Staff was very polite and professional. Room was simple but had the essentials and was priced appropriately. Also I really appreciated the 11am checkout time.
Stayed 1 night in May 2024
Response from GM. on 3 May 2024
Thanks for staying with us. We appreciate your feedback. Thank You.

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
nice place and very clean and friendly
Stayed 1 night in Apr 2024
Response from GM. on 4 May 2024
Thanks for staying with us. We appreciate your feedback! Thank You.

10/10 Excellent

Deborah

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and welcoming
Stayed 3 nights in Apr 2024
Response from GM. on 2 May 2024
Thanks for staying with us. We appreciate your feedback. Thank You.

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are a bit firm for my taste, but everything else was very so good. I would definitely stay here again
Stayed 2 nights in Apr 2024
Response from GM. on 30 Apr 2024
Thanks for staying with us. We appreciate your feedback. Thank You.

8/10 Good

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all attractions we were in Hershey for.
Stayed 1 night in Apr 2024
Response from GM. on 29 Apr 2024
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from GM. on 27 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Debra

Travelled with family
Nothing
Stayed 2 nights in Apr 2024
Response from GM. on 26 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to all area attractions
Stayed 2 nights in Apr 2024
Response from Kira, Guest Services on 24 Apr 2024
Thanks for staying with us. We appreciate your feedback! Thank You.

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Went to stay for a weekend trip with the family. Staff was very pleasant and kind. rooms were clean! no complaints
Stayed 2 nights in Apr 2024
Response from GM. on 22 Apr 2024
Thanks for staying with us. We appreciate your feedback! Thank You

8/10 Good

Debra, Flushin

Travelled with partner
Liked: Staff & service, property conditions & facilities
Always have a great stay when visiting. Stayed two nights April 2024 and had a good stay. Rooms were decently clean, comfortable beds, clean bathroom/shower. Front desk was very polite and informative of attractions in the area. We will def be coming back.
Stayed 2 nights in Apr 2024
Response from Kira, Guest Services. on 22 Apr 2024
Thank you so much for taking the time out of your stay to give us such a nice review.

10/10 Excellent

Rick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a two-story motel on “stilts” over the parking lot. The room was clean and comfortable and recently remodeled. The woman at the check in desk was extremely friendly and helped with restaurant recommendations.
Stayed 1 night in Apr 2024
Response from Kira, Guest Services on 21 Apr 2024
Thank you so much for taking the time out of your stay to give us such a nice review.

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Feb 2024
Response from GM. on 21 Apr 2024
Thanks for staying with us. We appreciate your feedback! Thank You.

2/10 Terrible

Heidi

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated.. parking area unkept... one elevator for access to all rooms. Stairwells unlit with slippery metal stairs. Rooms outdated except for the sink but it drains very slow. Tv outdated with limited channels. Tv picture quality horrible. Beds ... dont get me started. Even the bed bugs would not stay in these beds. Hard board under the old worn out mattresses. Not pet friendly like listed.
Stayed 2 nights in Apr 2024
Response from GM. on 21 Apr 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Brad

Travelled with partner
Disliked: Property conditions & facilities
Room was decent. Busy roads sandwiched the hotel limited sidewalks.
Stayed 1 night in Apr 2024
Response from GM. on 21 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the price. Well maintained property.
Stayed 1 night in Apr 2024
Response from Kira, Guest Services on 17 Apr 2024
Thanks for staying with us. We appreciate your feedback! Thank You.

4/10 Poor

Dawid

Disliked: Cleanliness, property conditions & facilities
Very dirty hotel room
Stayed 1 night in Apr 2024
Response from GM. on 15 Apr 2024
Thanks for staying with us. We appreciate your feedback with your kind words. Thank You.

2/10 Terrible

Nicole

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The staff on Friday night was very nice. She was helpful. The room was dirty. There was hair on the toilet and in tub. Dust around the fridge and the tissue box had toothpaste or soap splatter all over it. Also, the wall must have need repaired and they didn’t bother to repaint just left it a different color. At 11:30 pm there was a man screaming profanity for over 15 minutes. It sounded like he was in our room the walls were so thin The man when we left didn’t even ask how are stay was. This was our first and last time there. Paid way too much for that place.
Stayed 1 night in Apr 2024
Response from GM. on 13 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from GM. on 11 Apr 2024
Thanks for staying with us. We appreciate your feedback! Thank You.

10/10 Excellent

Nicolle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great staff, very, very clean rooms.
Stayed 2 nights in Apr 2024
Response from GM. on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback! Thank You.

10/10 Excellent

Stephanie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff.
Stayed 1 night in Apr 2024
Response from GM. on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback! Thank You.

8/10 Good

Cameryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by this hotel. I needed a cheap place to sleep last minute for the weekend and I was not disappointed! The sheets and towels were clean without any stains. The bed was comfortable. The bathroom was clean without bad odors. I appreciate any hotel without carpeting! The receptionist was very kind and sociable. I am from NYC so the thin walls and noise didn’t bother me. FYI this hotel is across the street from a hospital. Also, you can hear the people above you and outside your window. This hotel is not luxurious by any means but it’s the perfect affordable spacious bed and bath! I’d definitely spend another weekend here if I needed to. Thanks!
Stayed 2 nights in Apr 2024
Response from Apr 8, 2024 by GM. on 9 Apr 2024
Thanks for staying with us. We appreciate your feedback! Thank You

10/10 Excellent

Sherri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great! Hotel is older but the room was clean. Ni complaints and I'd stay there again. Convenient to everything Hershey.
Stayed 2 nights in Apr 2024
Response from Apr 8, 2024 by GM on 8 Apr 2024
Thank you so much for taking the time out of your stay to give us such a nice review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Apr 8, 2024 by GM on 8 Apr 2024
Thank you so much for taking the time out of your stay to give us such a nice review

8/10 Good

Christina

Liked: Cleanliness, staff & service
The Escape Inn was a great property close to all of the Hershey attractions. Pros include: nice room for the price, check in staff was friendly and very quiet area Cons: Sort of a sketchy area, cleanliness could be improved, and the heater/cooler sounded like a lawn mower when we turned it on. Overall, I’d book again if needed!
Stayed 1 night in Apr 2024
Response from Apr 7, 2024 by GM. on 8 Apr 2024
Thanks for staying with us. We appreciate your feedback! Thank You.

6/10 Okay

Lucas

Stayed 1 night in Apr 2024
Response from GM. on 27 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location room is nice great prices
Stayed 1 night in Apr 2024
Response from GM. on 7 Apr 2024
Thanks for staying with us. We appreciate your feedback! Thank You.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very convenient place, the rooms are clean and the staff is very friendly and helpful.
Stayed 1 night in Apr 2024
Response from Kira, Guest Services on 5 Apr 2024
Thanks for staying with us. We appreciate your feedback! Thank You.

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kira, Guest Services on 5 Apr 2024
Thanks for staying with us. We appreciate your feedback! Thank You.

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Response from GM. on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback! Thank You.

8/10 Good

Amanda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The hotel was fine. But definitely a bit scary. Phone number wtitten on the wall in the room. Toilet dodnt flush.
Stayed 3 nights in Mar 2024
Response from GM. on 2 Apr 2024
Thanks for staying with us. We appreciate your feedback! Thank You.

10/10 Excellent

Marcus William

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean room…. Ery close to the surrounding area attractions
Stayed 4 nights in Mar 2024
Response from Kira, Guest Services on 2 Apr 2024
Thank you so much for taking the time out of your stay to give us such a nice review.

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities
I was very hesitant to book here. After reading the reviews and looking at the pictures, I decided to gice it a shot. For the money, is it AWESOME. The room was just like the rooms at a Hampton Inn. The priperty is nothing special, bit for the price BOOK IT. My Husband and I stayed 2 nights. The restaurant, Smoked, is right across the street and has AMAZING BBQ. Get the Brussel Sprouts!!
Stayed 2 nights in Mar 2024
Response from Kira, Guest Services on 2 Apr 2024
Thank you so much for taking the time out of your stay to give us such a nice review.

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great price n close to uber
Stayed 1 night in Mar 2024
Response from GM. on 31 Mar 2024
Thanks for staying with us. We appreciate your feedback! Thank You.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean rooms
Stayed 1 night in Mar 2024
Response from GM. on 29 Mar 2024
Thanks for staying with us. We appreciate your feedback! Thank You.

10/10 Excellent

Pankajkumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, clean , good customer service .
Stayed 1 night in Mar 2024
Response from GM. on 27 Mar 2024
Thanks for staying with us. We appreciate your feedback! Thank You.

10/10 Excellent

Ernestina

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 6 nights in Feb 2024
Response from GM. on 26 Mar 2024
Thanks for staying with us. We appreciate your feedback! Thank You.

10/10 Excellent

James

Stayed 1 night in Mar 2024
Response from Kira, Guest Services on 14 Apr 2024
Thanks for staying with us. We appreciate your feedback! Thank You.

10/10 Excellent

Elisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay.
Stayed 1 night in Mar 2024
Response from GM. on 24 Mar 2024
Thanks for staying with us. We appreciate your feedback! Thank You.

10/10 Excellent

Kacy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was rough but otherwise was a great stay
Stayed 3 nights in Mar 2024
Response from GM. on 24 Mar 2024
Thanks for staying with us. We appreciate your feedback! Thank You.

10/10 Excellent

April

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great and very affordable! Probably the nicest staff of anywhere we’ve stayed! We just loved everything 😊
Stayed 3 nights in Mar 2024
Response from GM. on 24 Mar 2024
Thanks for staying with us. We appreciate your feedback! Thank You.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, simple, affordable hotel close to downtown Hershey.
Stayed 1 night in Mar 2024
Response from Kira on 23 Mar 2024
Thanks so much for such a great review! Hope you'll stay with us again during your next visit to The Sweetest Place on Earth!

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Can't beat it for price and location. I stayed here because my Dad was having surgery across the street. Escape Inn is completely basic but it's clean and had a fridge and microwave to heat up leftovers from dinners out. Very clean. Just a bit noisy outside from both the hospital and other guests but overall met the need. Staff is very friendly and helpful (front desk and cleaning).
Stayed 1 night in Mar 2024
Response from Kira on 23 Mar 2024
Thank you so much for such a nice review. The majority of our guests during the off-season are here for the Penn State Hershey Medical Center, for themselves or a family member. We do our best to work with them as sometimes short stays stretch into extended ones. It's always so gratifying to know we've made what is a tough visit to our area a little easier for those not here on vacation. Thanks again for your complementary words.

10/10 Excellent

corey

Liked: Cleanliness, staff & service, property conditions & facilities
The place was great
Stayed 2 nights in Mar 2024
Response from Kira on 23 Mar 2024
Thanks so much for the great review. It's guests like you that make my job easy! Hoping you'll stay with us again if you come back to The Sweetest Place on Earth!

10/10 Excellent

Megan, Burnham

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from GM. on 21 Mar 2024
Thanks for staying with us. We appreciate your feedback! Thank You.

6/10 Okay

Stephen

Stayed 1 night in Mar 2024
Response from GM. on 19 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Carmen J.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay from start to finish. Staff helpful and kind. Room was clean. Will be back
Stayed 1 night in Mar 2024
Response from GM. on 17 Mar 2024
Thanks for staying with us. We appreciate your feedback! Thank You.

6/10 Okay

Taylor

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
It was $70/night. Perfect for quick stay. Super loud, trash truck came through at 2 am. It’s clean, hot water, tv works & bed / pillows are comfy. It’s a good avg hotel.
Stayed 1 night in Mar 2024
Response from GM. on 15 Mar 2024
Thanks for staying with us. We appreciate your feedback! Thank You.

10/10 Excellent

Gary

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from GM. on 16 Mar 2024
Thanks for staying with us. We appreciate your feedback! Thank You.