Tranquility meets adventure at this Baltic Sea retreat where white sand beaches, rejuvenating spa treatments, and outdoor activities await guests of all ages
The Steigenberger Grandhotel & Spa on the Baltic Sea offers a pristine white sand beach for relaxation. Enjoy rejuvenating treatments at the Baltic Sea Grand SPA, mountain biking, fitness classes, and a seaside playground for children.
Located in Heringsdorf, Steigenberger Grandhotel & Spa is in the entertainment district and on the beach. Museum Villa Irmgard and Usedom Art Association are cultural highlights, and some of the area's landmarks include Ahlbeck Pier and Fort Aniola. Travelling with kids? Consider Tropenhaus Bansin and Baltic Park Molo Aquapark. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and skydiving nearby. Visit our Seebad Heringsdorf travel guide
Take advantage of a terrace, shopping on-site and a garden at Steigenberger Grandhotel & Spa. With amenities such as a beachfront location and beach cabanas, this resort is the perfect place to soak up the sun. Indulge in hydrotherapy, a body wrap and a facial at Baltic Sea Grand Spa, the on-site spa. At the 3 on-site restaurants, enjoy lunch, dinner, light fare and al fresco dining. Fitness classes are offered at the health club; other things to do include mountain biking. In addition to a playground and a hair salon, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
An indoor pool and an outdoor pool, along with sunloungers and pool umbrellas
Buffet breakfast (surcharge), free train station pick-up and bike hire
Self-parking (surcharge), an electric car charging station and express check-in
Massage treatment rooms, a billiards/pool table and a 24-hour front desk
Room features
All 169 rooms have comforts such as premium bedding and pillow menus, in addition to thoughtful touches such as free WiFi and safes.
Other amenities include:
Baby monitors, children's slippers and childcare services
Hypo-allergenic bedding and Select Comfort beds
Children's dressing gowns, free toiletries and hairdryers
32-inch LED TVs with satellite channels
Balconies or patios, wardrobes/cupboards and electric kettles
24-hour return airport shuttle on request for a surcharge
Area shuttle (surcharge)
Free train station pick-up shuttle
Onsite parking available only on request
Parking on site (EUR 24 per day)
Extended parking on site (EUR 24 per night)
Limited on-site self parking
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 39 for adults and EUR 39 for children
3 restaurants
A bar/lounge
Snack bar/deli
Restaurants on site
Bistro WATERFRONT
DELBRÜCK Bar & Lounge
LILIENTHAL Usedom
Things to do
Arcade/game room
Bicycle rentals
Billiards/pool table
Fitness classes
Free children's club
Full-service spa
Health club
Indoor pool
Library
Mountain biking
Outdoor pool
Piano
Playground
Sauna
Segway rentals/tours
Shopping
Steam room
Family friendly
Arcade/game room
Baby monitor
Baby toys
Beach toys
Children's games
Children's toys
Free children's club
In-room babysitting
Indoor pool
Laundry facilities
Outdoor pool
Playground
Snack bar/deli
Soundproofed rooms
Stroller
Conveniences
24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
1,549 square feet of conference space
Computer station
Meeting room
Outdoors
Barbecue grill
Beach cabanas (surcharge)
Beach towels
Garden
On the beach
On the boardwalk/promenade
Pool loungers
Pool umbrellas
Terrace
Full-service spa
15 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot tub
Hydrotherapy
In-room massages
Manicures/pedicures
Sauna
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 55.0 per day.
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 January to 31 March, EUR 2.90 per person, per night. This tax does not apply to children under 6 years of age.
A tax is imposed by the city: From 1 April to 31 October, EUR 3.70 per person, per night. This tax does not apply to children under 6 years of age.
A tax is imposed by the city: From 1 November to 31 December, EUR 3.00 per person, per night. This tax does not apply to children under 6 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 39 for adults and from EUR 39 for children
Airport shuttle fee: EUR 30 per person (one-way)
Self-parking fee: EUR 24 per day
Extended parking fee: EUR 24 per night
Pet fee: EUR 30 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: EUR 55.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or health club without adult supervision
Children under 3 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Steigenberger Grandhotel Heringsdorf Resort
Steigenberger Grandhotel Heringsdorf
Steigenberger Grandhotel Hotel Heringsdorf
Steigenberger Grandhotel Spa Heringsdorf
Steigenberger Grandhotel Spa
Steigenberger Grandhotel & Spa Resort
Steigenberger Grandhotel Spa Heringsdorf
Steigenberger Grandhotel & Spa Heringsdorf
Steigenberger Grandhotel & Spa Resort Heringsdorf
Frequently asked questions
Does Steigenberger Grandhotel & Spa have a pool?
Yes, this property has an indoor pool and an outdoor pool.
How much does it cost to stay at Steigenberger Grandhotel & Spa?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Steigenberger Grandhotel & Spa on 8 Mar 2026 start from AU$276, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Steigenberger Grandhotel & Spa pet-friendly?
Yes, this resort allows dogs (limit 2 total). There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at Steigenberger Grandhotel & Spa?
Self-parking is available for EUR 24 per day. Extended parking is available for EUR 24 per night.
What time is check-in at Steigenberger Grandhotel & Spa?
Check-in start time: 4 PM; check-in end time: midnight.
What time is check-out at Steigenberger Grandhotel & Spa?
Checkout is at noon.
Does Steigenberger Grandhotel & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per person applies.
Where is Steigenberger Grandhotel & Spa located?
Located in Heringsdorf, this beachfront resort is on the boardwalk, just steps away from Usedom Nature Park and Ahlbeck Beach. Heringsdorf Beach and Usedom Treetop Walk are also within 10 minutes. Seebad Heringsdorf Station is 8 minutes by foot and Ahlbeck Ostseetherme Station is 16 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Steigenberger Grandhotel & Spa Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Das Zimmer war großzügig und stilvoll, die Mitarbeiter waren alle sehr freundlich und der spa Bereich mit beheiztem Pool hat uns auch sehr gut gefallen!
Tolle Früstück mit schöner lokaler Auswahl und vielfältigen Eierspeisen à la minute zubereitet. Zu Spitzenzeiten kann sich eine Schlange beim Einlass bilden. Etwas Geduld gibt dem Personal aber die Möglichkeit, frei werdende Tische wieder sauber und hübsch herzurichten und die Tische effizient neu zu vergeben.
Im Zimmer wäre es schön, wenn täglich Wasser aufgefüllt würde. Der Kühlschrank ist aber gross genug für eigene Einkäufe (auch 0.75l Flaschen). Das Ersetzen des Schreibblocks hat trotz nettem Hinweis auf dem leeren Karton nicht geklappt, ein Detail. Freies W-Lan ist gut zu haben, die Leistung könnte (gemäss Aussage unseres Teenagers) verbessert werden. Lobenswert findet er dafür den Billard-Tisch und die Geräte im Gym.
Die Kommunikation mit dem Hotel hat jederzeit prima geklappt, die Transfers vom/zum Flughafen waren reibungslos.
Das Personal immer sehr freundlich und hilfsbereit und teilweise ortskundig mit Lokalwissen.
Alles in Allem eine tolle entspannte Woche Familienurlaub. Herzlichen Dank an Alle, die dazu beigetragen haben!
Leider kein 5-Sterne-Niveau
Tolle Lage, aber das war’s auch schon. Der Service ist enttäuschend: unkoordiniertes, unfreundliches Personal ohne jeglichen Servicegedanken. Im Restaurant herrscht Chaos, das Essen ist mittelmäßig und überteuert. Beim Frühstück stapelt sich das Geschirr, Kellner ignorieren Gäste. Der Check-out war eine Zumutung – keine Flexibilität, keine Hilfsbereitschaft. Für ein 5-Sterne-Hotel absolut unzureichend. Keine Empfehlung.
Die ganze Anlage ist sehr schön, man kann das Haus nur weiter empfehlen
Paul
Stayed 7 nights in Jun 2025
8/10 Good
Darius
16 June 2025
Liked: Cleanliness
Leider sind es keine 5 Sterne mehr.
Zimmer sind in die Jahre gekommen.
Personal an der Rezeption ein wenig unwissend.
Reinigung der Suite hat mit 2 Mann ganze 5 Minuten gedauert einfach rein und raus .
Definitiv keine 5 Sterne
Wir waren zum zweiten Mal im Steigenberger in Heringsdorf! Es ist immer wieder schön! Toller beheizter Pool, schöner Saunabereich und ein wundervolles Frühstück. Einen langen Spaziergang am Strand bis nach Polen können wir empfehlen und wenn die Füße müde sind, kann man von dort mit dem Zug zurück an den Bahnhof innerhalb weniger Minuten fahren und schnell ins Hotel.
Eva Maria
Stayed 3 nights in Apr 2025
6/10 Okay
Bernhard
3 Apr 2025
Liked: Cleanliness, staff & service, amenities
Hydrojet-Anlage im Pool seit Wochen defekt.Hotel wirbt aber immer noch damit.Wasserhahn im Bad mit Kalkflecken überzogen.Wurde während der Aufenthaltszeit nich beseitigt. Nachdem man versehentlich einen Tag zu früh ausgecheckt wurde, sitzt mann erstmal eine Stunde im Foyer fest und kann nicht mal aufs Zimmer. Mal eine Frage, ob mann vielleicht i
n der Zwischenzeit beim Warten ein Getränk möchte-Fehlanzeige.Hätten wir vielleicht in einem 5-Sterne Grand-Hotel bekommen. ACHSO - IST DAS STEIGENBERGER JA.
Ich denke es liegt an Expedia, dass ihr nicht darüber informiert, dass ein Executivezimmer auch ohne echten Balkon vergeben wird. So freute ich mich auf eben jenen, musste aber für viel Geld mit einem fränzösischen Balkon vorlieb nehmen. Nicht zufiedenstellend, zumal das Hotel nichts dafür kann und mein Problem somit nicht lösen konnte. Bis auf teilweise gruseliges Personal, waren wir sehr zufrieden. Ich wünschte mit mehr Problemlöser als Neinsagen, aber auch im Steigenberger sind diese nur bedingt zu finden. Daher wurde meine Erwartung an diesen "guten Namen" nicht bestätigt. Das Haus an sich ist wunderbar eingerichtet und macht Spaß. Die Dame an der Bar und bei der Lieferung der Roomservice- Speisen hat durch ihre Art viel von dem Versagen des anderen Personals wettgemacht. Besonderen Dank an Sie.
Wir waren ja schon öfter hier. Einfach ein tolles Hotel. Service super. Frühstück, Bar und Restaurants toll. Service aufmerksam und freundlich. Wir kommen gerne wieder.
Sehr schönes Hotel, Frühstück sehr lecker, große Auswahl, Personal an der Rezeption leider nicht sehr kompetent. Stritt sich mit einem Auszubildenem direkt vor den Kunden
Stefanie
Stayed 3 nights in Aug 2024
10/10 Excellent
Daniela
25 Aug 2024
Liked: Amenities
Modernes sehr gepflegtes Haus mit sehr gutem Service. Sehr leckeres Frühstück mit allen Wünschen, die erhüllt werden und ein toller erwährmter Pool. Rundum haben wir uns sehr wohlgefühlt und kommen gerne wieder.