Herald Harbor Hotels, Crownsville

"Stay elsewhere. I was in the shower at 9:30am when someone attempted to get in my room. I complained to front desk, and their response was "it was probably a mistake from the housekeeping 'girls'". I asked for nothing but an apology, but they pushed back and said I should not "get heated" over a mistake. I was in the shower."

"Was nice and very clean! I enjoyed it there. Will be back again for another stay! "

"Staff was courteous and room was very nice."

"Property was just overall dirty, sheets were yellow and so was the comforter. Faucet leaked all over the bathroom and there was black mold all in the shower. The shower door didn’t fully close which caused the bathroom to get very wet."

"I used to stay here often a year ago. It was a nice hotel, but now it reeks of weed. I stayed two nights, and on exiting the elevator, one is hit with a wall of skunk weed smells. I asked for a room at the end of the hallway, but it made little difference. Twice, I had to place a towel at the foot of my room's door and open the window to clear the air of the pervasive smells of weed. Although the staff is very pleasant, they don't seem interested in doing something about the non-smoking policy. So, if you don't mind sleeping in a place that smells like a sketchy part of town, by all means, stay here. It wasn't this way before, and the awful smells are tolerated now."

"The hotel ran fine. The market clientele and customers were horrible. Some of the rudest customers I've ever seen. I blame the grown ups."

"So I didn’t realize I needed to request a room with a view. We literally were looking at a brick wall while the shade was open lol the shower had hair on the walls (prior to even being used) and no microwave within the rooms…it’s located on the 3rd floor. Other than those minor nuisances…perfect location for the event I was attending. Thank you"

"Every thing was nice , love the magic show "

"The room was fairly clean, however we did find 5 strands of long hair in the shower. The view from our room (426) was basically non-existent. The staff was friendly and informative. The valet parking was excessively overpriced, however we were able to find parking elsewhere. The hotel location was ideal and close to the Inner Harbor and many restaurants."